Customer Service Administrative Assistant

Tina Mason

**** ******** **** *** * Indianapolis, IN 46214

(C) 217-***-**** (E) ********@*****.***

Professional Overview

Seeking to obtain a position enabling me to utilize my strong communication and

leadership skills while, expanding my knowledge and skills in a professional

environment.

Summary of Skills

- Customer Service - Copying

- HR Administration - File

- Microsoft Office - Faxing

- Telephone Skills - Scheduling

- Communication - Bulk Mailing

- Type 45 wpm - Sales

- Data Collection and Entry

Work Experience

05/2012 – 10/2012 Solix Terre Haute, IN

Call Center Representative

Billing and sales call center representative for AT&T

09/2010 – 05/2012 Sodexo Terre Haute, IN

Cashier

Providing customer service experience with responsibilities of meeting and

greeting customers while taking and distributing orders

09/2009 – 07/2010 Big Brothers Big Sisters of Vermilion County Danville, IL

Administrative Assistant Intern

Interned at Big Brothers Big Sisters with many responsibilities including but not

limited to answering call, taking messages, scheduling appointments, greeting

visitors, designing and processing newsletters, data entry, filing case work, and

bulk mailing newsletters.

09/2008 – 07/2010 Danville Area Community College Danville, IL

Administrative Assistant Student Worker

Managed Liberal Arts Division with responsibilities of answering telephones,

directing calls, taking messages, filing records, faxing attendance, copying

paperwork, typing assignments, distributing incoming and outgoing mail, and

assisting professors.

Education

2015 Ivy Tech Community College Terre Haute, IN

Nursing/Phlebotomy/Medical Administration

Associates of Science in Nursing

2010 Danville Area Community College Danville, IL

General Studies

Associates of Arts and Science

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