Sales System Administrator

Ryan Pasiecznik

*** **** ****** ***. *** Mateo, CA 94402

Email: **************@*****.*** Phone: 650-***-****

Objective

Pursue a long-term career in a market leading organization, in order

to further develop my technical, sales and management skills.

Work Experience

TheHeadsetShop.com San Mateo, CA 4/10 - 6/13

Webmaster, Product Manager

Created start-up ecommerce website specializing in professional

telecommunications equipment. Built website using PHP ecommerce platform

and marketed via a variety of SEO / SEM techniques. Maintained product

information and updates for 500 + products in catalog. Established

relationships with both manufacturers and distributors for product

distribution via drop ship methods. Provided sales and customer support

through phone, email and online communication.

Woodlawn Foundation San Bruno, CA 4/10 - 6/13

System Administrator

Setup Windows XP Pro workstations and configured Domain using Windows 2003

Server. Configured Microsoft Office 2007 email client using POP3

communications. Mounted plasma flat screen monitor in conference room and

pulled cat5 cabling to workstations. Continue to monitor and maintain

network both on-call and scheduled monthly maintenance.

California Real Estate Loans San Mateo, CA 4/10 - 6/13

System Administrator

On-call client servicing Windows Server 2003 environment with ten plus end

user workstations. Provide maintenance and troubleshooting along with

setting up new users on domain. Recent work involved networking and

mirroring new workstations by transferring old data to new PC's.

American Ratings Corporation Novato, CA 2/09 - 4/10

System Administrator

Provided IT Helpdesk support for 30 end users. Proposed new IT solutions

and created VPN tunnel. Installed software and hardware when applicable.

Provided both on site along with phone support to 8 remote users with

occasional travel.

Jandy Pool Products Petaluma, CA 7/06 - 5/08

Technical Support Representative

Provided sales and technical support in a fast paced environment. Covered

all aspects of product sales, installation and post-sale maintenance.

Performed live troubleshooting on issues in the field. Worked directly

with both customers and vendors. Created and re-vamped internal processes

for the company.

Petaluma Boys & Girls Club Petaluma, CA 9/04 - 6/06

Technical Center/ Gym Coordinator

Managed Technical Center for Petaluma Boys & Girls Club. Created activity

programs for attendees of the Club, including educational development,

skill improvement and athletic programs. Maintained daily schedule system

for the Club. Additionally, provided direct tutoring and help with

homework.

Education

Empire College Santa Rosa, CA 9/04 - 5/06

Associate Degree in Information Technology, Security Program

Dean's Honor 3.8GPA

Sonoma State University Rohnert Park, CA 8/02 - 6/04

General Education

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