Quality Control Customer Service

Army Reserves (E-* Staff Sergeant) Medical Coding

**** **** ***** **. *****, Mo. 63121 • 314-***-**** • ********@*****.***

Cora Latham

Objective

Goal oriented individual with broad experience in fast-paced environments. Seeking a position within a

growing company that allows for advancement opportunities while utilizing my proven operational,

management and leadership abilities.

Profile

An accomplished professional with over 15+ years of experience that includes: developing and managing

fully functioning teams, identifying and resolving problems that ensured a successful completion. A team

player who brings enthusiasm and energy to group efforts, endeavors to ensure trust and solid working

relationships, and regards integrity and ethical behavior as a top priority in the success of the

organization. Truly committed to excellence and Strong Values. Recognized as an effective team leader

who provides leadership and guidance by accepting responsibility, authority and accountability for

cultivating team members to reach their optimal level of performance. Motivated, personable business

professional with multiple college degrees and a successful track record of profitable small business

ownership. Talent for quickly mastering technology – recently completed Microsoft Office Suite certificate

course.. Accustomed to handling sensitive, confidential records. Demonstrated history of producing

accurate, timely reports meeting stringent HMO and insurance guidelines. Flexible and versatile - Poised

and competent with demonstrated abilities to easily transcend cultural differences. Thrive in deadline-

driven environments. Excellent team-building skills.

Skills &

Certifications

Project Management Computer Savvy-Microsoft ISO 9001: 2000 System

u u u

Office Essentials XP Certification

A + OS Technologies

u

u Customer Service u AIB Certification, Science and

HACCP Advance Mgr.

u

Baking 1997

u HACCP Advance Mgr.

General Office Skills

u

u Scheduling

u Certified

A + Core Hardware Technician

u

Professional Experience

KERRY INGREDIENT & FLAVORS ST. LOUIS, MO. 2009-PRESENT

HACCP COORDINATOR FOR QUALITY CONTROL

Conduct audits for HACCP, CQP AND SQF GMP, BRC

Conducts audits for all operators

Conduct batch recorder audits

Check lines for paper

Check ingredients per weight the amount for the room

Validate check weighers for accuracy

Check line paperwork for accuracy

Validate metal detectors and verify their use as per food safety plan

Perform sensory evaluations of items produced

Alert QC manager and Department Supervisors of any issues observed.

Maintain all required records and documents

Provides support to other departments

Perform ATP swabbing to validate SSOP

INTERSTATE BRAND COMPANIES ST. LOUIS, MO 2008-2009

PRODUCTION SUPERVISOR

Directed and coordinated activities of production employee’s

Maximize efficiency on production lines to achieve daily production standards

Production Scheduler, Check the Chocolate Coating before it go to the Filters.

KV PHARMACEUTICAL ST. LOUIS, MO 2003-2005

COORDINATOR-PACKAGING

Troubleshoot equipment issues and perform immediate repairs and preventive maintenance

Performed facility maintenance and maintained a clean and safe work area

S.O.P. audit with batch records

Allocated resources and assign work orders to staff according to schedule

GENERAL MILLS (PILLSBURY)/ ST. LOUIS, MO. 1990-2003

QUALITY CONTROL TECH.

Reviewed work orders with personnel to ensure understanding requirement of the jobs such as

Material, QC checks, time allotted, etc.

Provided training needed for staff to complete the work orders

Approved the release of finished product using a BPIX computer system

Performed initial Quality Control checks on the processed materials, and provided documentation

Reduced holds on third shift (passed first quality with a 99.8%)

Employment History

BIOMERIUX INC. / CERTIFIED POUCHER 2006-2008

Certified Poucher Operator/Temp

Hussmann Corporation/Assembly line conductor 2006-2007

Assembly/Line Conduction/PT

SPECIAL TRAINING:

Coaching, Mentoring and Team-Building skills (Rock Hurst University CUE)

Essentials of Communicating with Tact and Finesse (Rock Hurst University CUE)

Education

General Degree with a Specialization in Business Management (East Mississippi Junior College)

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