allison defer
E-MAIL *******.*****@*****.*** . CELL 404-***-**** . WEBSITE
www.allisondefer.com
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EDUCATION Bachelor of Science in Information Systems Managment
Auburn Univeristy - Auburn, AL, Graduated 2007
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SKILLS Adobe Creative Suite Basecamp Mac/PC
jQuery
Text Editors Microsoft Office Suite
HTML SQL
Expression Engine PHP
CSS SEO
Subversion Various ESP Platforms
JavaScript Social Media
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EXPERIENCE AutoTrader.com - Email Marketing Analyst, June 2012 - April
2013
. Hand coded all external and drip/nuturing email campaigns to
customer and dealers using ExactTarget
. Wrote custom AMPscript code in ExactTarget to dynamically
generate content in emails
. Strategized for future email campaigns being the primary
point of contact
. Implemented testing procedures in order to render emails
properly in all email providers
. Insured email deliverability, conducted A/B testing, and
analyzed reporting results
General Electric (contract position) - Digital Specialist, 2011
- 2011
. Hand coded emails for GE Money from PSD files for large
clients such as Banana Republic, GAP, Belk, Dillards,
PayPal, eBay, JCPenny, and Men's Warehouse
. Utilized Silverpop, Cheetahmail, ExactTarget and Constant
Contact as the clients email service providers
MailChimp - Technical Client Manager, February 2010 - December
2010
. Consulted and managed large clients as the primary contact
such as AOL, Scoutmob, TED, and Mozilla
. Proactively maintained existing relationships for client
retention
. Identified areas for improvement and planned solutions for
account reviews
. Provided technical demonstration webinar walk-thoughs of the
application
. Verified that campaigns were in compliance with the CAN-SPAM
Act and used best email practices
. Configured DNS settings for dedicated IPs and checked
deliverability with Return Path
. Troubleshoot techincal issues by collaborating with the
support and development teams
. Designed and hand coded custom email campaigns with
compliant code using Photoshop, Illustrator,
HTML, and CSS
EchoSpan (contract position) - Web Developer and Client
Manager, November 2008 - September 2009
. Designed and coded echospan.com from scratch including 30
subpages using Photoshop, HTML, CSS, JavaScript, and jQuery
. Managed client project from start to finish, often as the
primary point of contact
. Set clear expectations of all phases of a projects'
lifecycle including goals, feasibility, scope, deliverables,
timeline, and functionality parameters
. Led weekly software training webinars for clients
. Managed traffic to the website and SEO using Google
Analytics to track trends and performance of Google Adwords
marketing campaigns
CareerBuilder.com - Front End Web Developer, September 2007 -
October 2008
. Designed and coded new pages to CareerBuilder.com using the
ASP.NET framework
. Performed A/B testing and generated reports using custom SQL
queries
. Analyzed and created reports using data from traffic to site
by utilizing SiteCatalyst tracking with Omniture
. Ensured defect free production deployments through browser
compatibility testing
. Received training on lean software development and best SEO
practices
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AFFILIATIONS Published in featured interview article for Practical
eCommerce,
"Tips for Formatiing HTML Emails in Microsoft Outlook",
June 2010
Member of AiMA: Atlanta Interactive Marketing Association,
2011 - Present
Junior League of Atlanta, 2010 - Present
Auburn University Atlanta Alumni Association Volunteer, 2008 -
Present