Customer Service Assistant
Resume:
Danielle James
Monticello, FL *****
*****************@*******.***
Objective
• Obtain position in a positive work atmosphere, using and improving current skills to benefit a future
employer.
Education
• Associates in Arts Degree received December 2009, Tallahassee Community College
• North Florida Christian High School: Ranked 8th in Graduating Class
Employment Experience
• 2010 – Present: Jon D. Caminez, P.A.
o Legal Assistant
o Interacting with clients on a daily basis; Typing; Operating multi-line phones; Managing daily
calendar; Assisting attorney with various tasks as needed; Handling confidential information;
Training co-workers on various computer programs and other work related tasks as needed
• 2008 – 2010: Farmers & Merchants Bank
o Bank Teller/Acting Assistant Head Teller
o Interact with customers on a daily basis; Process customer transactions; Balance vault and teller
drawer; Inform customers of bank services; Handling confidential information
• 2005 – 2008: Florida Legal Periodicals
o Editorial and Circulation Assistant
o Typing legal cases for publication; Data entry; Customer service; Operating multi-line phones;
Handling confidential information
• 2004 – 2005: North Florida Christian School
o After School Care Recreation Worker
o Provide care and welfare of elementary students between the ages of six and twelve
• 2003 – 2004: City of Tallahassee
o Summer Volunteer
o Provide customer service; Operate Multi-line phones; Data Entry and Filing
Skills
• Working knowledge of WordPerfect and the Microsoft Office Suite, including Word, Excel and Outlook
• Able to adapt to new software practices
• Provide effective customer service
• Excellent record maintenance and filing techniques
• Extensive experience with various office equipment including, but not limited to, computers, fax
machines, copy machines, multi-line telephones and scanners.
Contact this candidate