Customer Service Data Entry

Ausar Mundy

**** ******** ***** *** *******, CA *0065

Cell: 310-***-****

Email: ***********@*****.***

Objective

To obtain a position where my administrative and customer service skills call be both utilized and

enhanced.

Education

• Santa Monica City College: Attended (2008-2010)

• Long Beach State University: Attended (2010-2012)

Computer Skills

Advanced training in Microsoft Word, PowerPoint, Excel, Publisher, Access, and QuickBooks

Professional Experience

Astor & Black

Office Coordinator

(Feb 2012- Current)

• Mange shipping and receiving

• Handle Logistics of all clothing orders

• Deliver orders to clients, tailors and dry cleaning daily

• Keep email constant email contact with clients and empolyees

• Data entry

• Update and Mange inventory daily

VXI(DirecTV)

Inbound agent

(Oct 2011- Nov 2012)

• Answer calls professionally

• Respond to customer inquiries

• Research required information using available resources

• Provide customer with product and service information

• Enter Customer Information

Direct Buy

Product Specialist

(July 2010- Feb 2012)

• Ensure timely, accurate and knowledgeable information about product selection

• Process merchandise order accurately and quickly

• Command though product manufacturer knowledge in home improvement products

• Aide members on showroom floors with every questions and needs

• Process and resolve member inquiries

• Give tour and lead new member orientations

SouthBay Pavilion Management

Front Desk Coordinator/ Administrative

(October 2009- July 2010)

• Manage booking of conference rooms

• Greeting guest, provide customer service as needed

• Performing research via the internet as requested

• Maintaining calendars and scheduling meetings, conference calls, events

• Developing and maintain the filling system

• Reviewing, tracking, and maintain documents

Contact this candidate