Project Security

Jatinder Jessie Singh

**** **** *** *****, *** Jose, CA 95148

408-***-****

*************@*****.***

A creative support professional with a record of increased responsibility. Proficient in

1.

Profile

prioritizing and completing tasks in a timely manner, yet flexible to multitask when

necessary. Enjoys learning new programs and processes.

Able to handle high volume of customer calls in a fast paced environment, with minimum

2.

supervision, while maintaining emphasis on the quality of consumer service. Excellent

listening, oral and written communication skills. Comfortable in interacting with all levels

of the organization, locally and internationally. Able to make decisions independently and

quickly with minimal escalation.

Effective project coordinator and team supervisor. Able to design, develop and implement

3.

all aspects of a complex project. Able to focus on specific tasks, keeping overall project

goals in mind. Skilled at learning new concepts quickly and communicating ideas clearly

and effectively.

Computer proficiency Microsoft Office, internet search/usage, Mac/PC platforms and

4.

interactive media/advertising, Adobe Photo Shop, and Survey Monkey.

Multilingual Fluent in English, Punjabi, Hindi and conversational Urdu.

5.

Operating System: Windows 2000, Windows XP Windows Vista, Windows 2007, MAC

6.

Technical Skills

Web Technologies: HTML, HTML5, Cascading Style Sheets (CSS), JavaScript, JQuery,

7.

XML, XHTML, AJAX, CSS3.

8. Database: Oracle, SQL SERVER and MySQL.

9. Programs: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, MS Project, Visual

Studio, Outlook.

10. Other: Customer Relationship Management (CRM) and Enterprise Resource Planning

(ERP).

2012 Present

Agilent Technologies (G4S), Santa Clara, CA

Employment

Security Response Center Operator

1. Provide a single point of contact for reporting any escalating security

concerns; EHS, IT and Travel issues, including the facilitation of

communication activities in crisis and disaster situations that pose a real or

potential impact on Agilent operations.

2. Process different levels of incidents, varying from injury/illness, property

loss, site access requests, while being highly detail orientated.

3. Audit event reports to ensure compliance to previously defined processes.

4. Maintain in depth database for all incoming information that may affect

Agilent personnel, assets and property.

5. Track all property losses worldwide, providing monthly reports for trend

analysis purposes.

Allied Barton, Santa Clara, CA 2010 2011

Security Guard

1. Daily patrol of all buildings at Silicon Valley Bank to prevent and detect

signs of intrusion and ensure security of doors, windows, and gates.

2. Monitor and authorize entrance and departure of employees, visitors, and

other persons to maintain security of premises.

Completed a daily SOR and IR of all events that occurred at site location.

3.

San Jose State University, San Jose, CA 2011 2013

Education

4. Bachelor of Science: Business Administration

5. Concentration: Management Information Systems

2012 2013

Management Information Systems Association

Affiliations

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