Customer Service Security

**** ****** **** #***, ****** Hills, MD *****

Angela Rochelle Wages ***********@*****.*** 240-***-****

ACTIVE SECRET CLEARNCE

Objective

A dynamic and consummate professional pursuing a career as an Administrative Professional with a

team that will capitalize on my attention to detail, training, organizational effectiveness, excellent

o ral and written communication skills . My specific ability to learn and follow procedures, coupled

with keen customer service skills will be a valued by any organization. I desire to join a team that

fosters an environment of team work and professional growth.

Computer Skills

Proficient skills in Microsoft office products such as Word, Excel, PowerPoint, and Outlook

Achievements/Credentials

Active Secret Clearance, CPR/First aid AED child/infant Volunteer for the Capital Heights Fire

Department, Participated on the Combined Federal Campaign committee at CNA and Volunteer feed

the Homeless. And presented a gold corn by General James F.Ames 35 th Commandant of the

Marine Corps.

Education & Training

• Counterintelligence Awareness Training

• Surveillance Training

• Workplace Violence Training

• High School Diploma

Work Experience

CNA Security Specialist

09/2011-present Alexandria VA 22311

• Checks identification of all visitors, and ensures all are sponsored and properly cleared via Joint

Personnel Adjudication (JPAS) or a local database

• Performs visitor control functions and determines visitor’s need to enter the building, logs visitors

in, issues visitor badges and notifies hosts of visitor arrivals

• Ensures visitors are not introducing any prohibited items (cell phones, pagers, jump drives, PDAs,

etc.).

• Performs and/or assists government employees with inspecting bags and hand-carried items,

verifying identity, entry control, posting signs on doors and other security requirements per

normal and heightened security checklists.

• Receives packages from outside agencies (UPS, Fed Ex, etc.) and notifies addressees to pick up

packages at the front desk.

• Checks assigned personnel and ensures they have authorized access badges

• Ensure personnel are properly displaying authorized access badges

• Performs emergency procedures for bomb threat, active shooter, force protection, Anti-Terrorism,

fire evacuation and follows all checklists.

• Accounts for all logs, instructions, equipment and badges at the beginning and end of each

scheduled work day.

• Other normal security and entry control functions

RMC Consultants Access Control Specialist

02/2009-present Washington, DC

• Controlled access/egress protection to the PNC and OSA.

• Observed personnel movement to guard against misappropriation of classified

materials or theft of company property.

• Prevented unauthorized access to OSA.

• Provided physical security as well as Law Enforcement presence for OSA.

• Provided and maintained complete surveillance for the OSA. and Excellent problem

solving and organizational skills

• Reported, delayed, or detained any person who violated DHS rules and regulations.

• Composed daily reports documenting routine and non-routine activities. Experience

with database functions, including JPAS

DTM Security. Inc. Special Security Officer

Date: 12/09-12/10 Silver Spring Maryland

• Patrolled for suspicious activity or persons or safety/fire hazards.

• Investigated and or reports hazards, unusual or suspicious circumstances to building

police. unit for correction or follow-up action.

• Maintained contact with police.

• Checked doors and windows of building.

Sectek. Inc. Special police Officer

Date: 11/08 -11/09 Reston, Virginia

• Provided appropriate control of access to premises.

• Observed and report any unlawful or inappropriate activity.

• Monitored flow of visitors & others.

• Ensured safety for individuals and property manage emergency situations.

• Reported to authorities as appropriate maintained appropriate documentation of all security.

tours and any incident reports.

• P rovided safety and protection of all personnel and physical assets.

Pinkerton Security Security Officer

Date: 8/07-11/08 Springfield, Virginia

• Appropriate control of access to premises.

• Maintained safe environment for three major commercial corporations.

• Observed and reported flow of visitors and others on client’s property.

• Logged information in computer system to process ID cards.

Hawk One Security Security Officer

Date: 6/05- 8/07 Washington, D.C.

• Provided appropriate control access to premises.

• Maintained safe environment.

• Observed and monitored flow of visitors.

• Reported and monitored deliveries and customers.

Contact this candidate