Customer Service Project Manager
Resume:
OBJECTIVES
J ASON S.
Dedicated and committed university graduate pursuing professional IT position utilizing
SCHED L ER my diverse technological expertise, project management and analysis aptitude,
communication and problem solving abilities, educational background, and leadership
skills.
3807 Faxon Avenue
EDUCATION
Memphis, TN 38122
Bachelor of Business Administration, Management Information
Systems
**************@*****.***
University of Memphis, Fogelman College of Business and Economics
Memphis, TN 2008-2013
Skills and Accomplishments
Enrolled in the Fogelman College of Business and Economics Professional
Development Program
Microsoft Certified Application Specialist (Excel)
Specialized proficiency in: Microsoft Office, Microsoft Visual Basic 2010, Adobe
Photoshop, Adobe Final Cut, iRise Studio, APA Formatting, Basic HTML, social media
(LinkedIn, Facebook, Twitter, Tumblr, Instagram, etc.)
Programming experience with Visual Basic and C/C++ languages
Member, University of Memphis Alumni Association
Tennessee Hope Scholar
Type 70 WPM
3.20 GPA
Coursework completed includes: Systems Analysis Methods, Business
Communications, Critical Thinking & Project Management, Production/Operations
Management, Global Information Technology, Enterprise Architecture, Strategic IT
Project Management
PROFESSIONAL EXPERIENCE
Server, Memphis, TN
May 2012 - Present
Amerigo Italian Restaurant
High end food and beverage expert focused on gratification and retention of customers
to ensure management goals are fulfilled and exceeded
Maintain superior standards of customer service while demonstrating an up to date
and all-encompassing knowledge of products
Train all new employees
Skill sets developed: Time management, self-reliance, anticipating the diverse needs
of customers, rapidly comprehending information, organizing and fulfilling large
catering orders, dispute resolutions, and maintaining exceptional standards of
customer service.
REFERENCES
Andrew Fischer, General Manager, Amerigo Memphis - 901-***-****
Christopher Markley, General Manager of former employer - 901-***-****
June Freeman, Project Manager, HRIS, St. Jude Children’s Research Hospital - (901)
619-4519
Contact this candidate