Network Engineer
Resume:
AMIT KUMAR
*************@*****.*** +919*********
CAREER CONSPECTUS
. To hold a responsible and challenging position in an organization that
would enable me to augment my acquired Knowledge and skills in an
optimum way for the growth of the organization.
. Good experience in Technical Support, Network Administration and
Service Delivery.
. Hands on experience in LAN / WAN and Microsoft Windows Technologies.
. Extensive experience in implementation, configuration &
troubleshooting of Switch, Router, ASA, Firewalls, Modem and Wi-Fi.
. Extensive experience in implementation, Configuration &
troubleshooting of Windows Server with Active Directory, DNS, DHCP,Cisco Switches.
. Extensive experience in technical service delivery, implementation,
configuration, testing & troubleshooting of Data Communication
Equipment's (CPE) - Switch, Router, Modem and wireless equipment's.
. Extensive experience in implementation, Configuration &
troubleshooting of Windows based Server.
. Extensive experience in Desktop and network support.
KEY SKILLS & CORE COMPETENCIES
o Knowledge of installation and configuration of variety of IT Cisco
switches/routers, ASA Firewall using engineering installation
documentation.
o Cisco/VoIP environment, the LAN/WAN/WLAN network, database
administration and Firewalls.
o Mail Utilities: MS Outlook, MS Exchange.
o Knowledge of Basics UNIX & Linux.
o Ability to manage and support desktop /Laptop systems.
o Good understanding of TCP/IP networks
o Microsoft Windows Server Utilities:
Installing and configuring Windows server. Setting up Domain, Network
Setup, Backup, Setup & maintain all system to connect to domain
server.
o Passion for constant improvement.
o Ability to solve all IT related issues in a firm.
o Ability to take good decisions in stressful situations.
o Effective team leader with strong analytical & problem solving
abilities.
o Ability to take good decisions in stressful situations.
EDUCATIONAL AND PROFESSIONAL QUALIFICATION
o B.Tech in [Information Technology] from [M.D. University Rohtak]
o Higher Secondary (12th) Exam Passed from [Haryana Board]
o High School (10th) Exam passed from [Haryana Board]
CERTIFICATIONS:
o ITIL V3 Foundation Certified.
o PMQ (Project Management Qualified) Certified from MSI. ID-kum110812
o CCNA (Cisco Certified Network Associate) CSCO12030925.
o GVF510, 520, 521 GVF Advanced Satcom Professional Certification. ID-
1304738.
PROFESSIONAL WORK HISTORY
1. Simbacom Enterprises LLC, (Subcontractor of DynCorp International &
Proactive Communication Inc.- USA Govt. Group) --Middle East, LOGCAP IV
Designation: - Team Lead /Customer support (Network-Operations)
Duration: - March-2011 to April-2013
Location: - Middle East, LOGCAP IV
Job Responsibilities:
o Effectively leading an IT team for delivering wide ranging of core
LAN/WAN solutions to organizations.
o Installed, analyzed, evaluates, and supports
LAN/WAN/CISCO/IDIRECT/RIVERBED/MCAFEE Appliance, VOIP/DATA and network
systems infrastructure.
o Prepare daily site report which includes bandwidth usage and Network
Maintenance check, Intranet website testing, bandwidth usage etc.
o Deploy configuration files to Cisco routers and switches, and
configure VoIP phones.
o Configuring and troubleshoot Cisco Switches.
o Basics of UNIX and Linux.
o Image workstations using Desktop Deployment Planning Services with
Ghost images.
o Update and maintaining Ghost Image.
o Repair and installing HP printers (Laser jet 4345, 9040, 2320, 2025,
office jet 7780, 6500).
o Monitor network Via the Dude.
o Monitor bandwidth utilization Via Scrutinizer and Spice works.
o Configure and troubleshooting Cisco wireless devices (1310, 1410,
Motorola canopy and Omni).
o Configured and troubleshooting Mikrotik SXT wireless.
o Configure and troubleshooting Microsoft Outlook.
o Respond and resolve ticket requests promptly via Unicenter Service
Desk
o Help VSAT person reposition dish and LNB for clearer satellite signal
o Support, monitor, test and troubleshoot hardware and software problems
o Provide technical support assistance for the Base KAF Band 2 site
o Maintain file server running Windows Server 2008 for entire KAF site
2. Alcatel-Lucent Network Management Services India Ltd.(ALNMSI)
Duration: - 1-Aug-2009 to 1-March-2011
Designation: - Officer (Network-Operations)
Location: - Gurgaon, India
Job Responsibilities:
o Test broadband products : Beetel,Utstar,Binatone, ZYXEL, ZTE
o Application testing: CAS its Wi-Fi Security Test on different OS,
Netxpert broadband trouble-shooter.
o Support Desktop and laptop systems.
o Management & monitoring of the LAN devices.
o Providing level 2 technical supports of DSL Internet service with
quality to the customers up to their expectations.
o Prompt fault Identification, location and their rectification.
o Handling Escalation cases, working on repeats, Resolving complaints
within SLA and taking time to time follow up from customers.
o Managing and coordinating with team members for complaints related to
DSL, VPNs, IPTV and Wi-Fi.
o Configuration and troubleshooting of LAN/WAN for DSL network on
Bandwidth management, Public IP address allocation.
o Providing Technical Support to Corporate Customers in Networking, web
hosting and IP Solutions & Complete e-mail solutions.
o Remote administration and troubleshooting on-site, telephonically,
through web and emails etc.
o Troubleshoot network connectivity issues, Internet access and
Bandwidth Monitoring.
3. Bharti Airtel Services Ltd.
Duration: - 18-March-2008 to 31-july-2009
Designation: - Officer (Network-Operations)
Location: - Gurgaon, India
Job Responsibilities:
o Managing and coordinating with team members for installation and
complaints related to DSL, VPN'S, and Wi-Fi.
o Support Desktop and laptop systems.
o Independently handling Complaint Management System (CMS) for DSL
installation, achievement of customer satisfaction and quality
requirements to ensure satisfactory best solutions to customer
problems in adherence to service level agreement.
o Fault finding regarding DSL Broadband connection through out to the
customer end (MSU, RSU, DSLAM (exchange side and line side), pillar,
sub-pillar, Distribution Point, Routers switches.
o Testing of DSL line, with ADSL Tester, which includes calculation of
SNR, Attenuation and BER.
o Configuration of DSL routers and modems i.e. using PPP over ATM, PPP
over Ethernet, IP over ATM, Enet-Encap, RFC-1483,TR69, maintenance of
LAN in Win2K and Windows XP, Linux and Apple Mac environment,
implementation of DHCP and proxy server.
o Installation, configuration and management of different Routers and
Modems like: Zyxel, RB-Comtech, Netgear, Ascom, Ericson, D-link,
Beetel, Juniper, Connexant and Cisco Wi-Fi.
PERSONAL DETAILS
Father's Name : Sh. Babulal
Present Address : House No: - E-210C Palam Vihar Ext.
City- Gurgaon, State- Haryana
Country- India, Postal Code-
122017
Date of Birth : 10/25/1985
Passport No : G1940588
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