Human Resources Customer Service

J enny Seelochan

**** ******* ****** *****, ** **462 646-***-**** **************@*****.***

Seeking a position to fully utilize my skills in Human Resources

To secure a position that will provide the opportunity to apply both my practical and theoretic knowledge, skills, and experience

in Human Resources Management.

Capable of learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively.

Consistently recognized for troubleshooting skills and cost-effectively resolve challenging issues.

EDUCATION

Mercy College – Dobbs Ferry, NY

Masters of Science, Human Resource Management Expected Graduation Date, Fall 2013

Current GPA: 3.8/4.0

St. John’s University – Queens, NY Graduated, May 2009

Bachelor of Science, Human Services – GPA: 3.4/4.0

Tau Upsilon Alpha Honor Society; Co-founder & Treasurer- St. John’s University Chapter

Created and maintained the Honor Society’s annual budget; managed various fund-raising events. Also served as Head of the

Academic Committee; planned and promoted academic events through-out the college campus.

EXPERIENCE

Human Resource Specialist Intern

Department of Veteran Affairs, James J. Peters Medical Center, NY April 2010 - Present

Solely responsible for creating and managing organization charts for Clinical Practices, Programs and Patient Care Centers;

work closely with the Associate Director of the Medical Center and members of senior management to ensure all appropriate

individuals and departments are represented accurately.

Managed the Summer Internship Program for 2010; sourced, screened, and partnered with managers in the hiring of 20

students based on specific requirements. Served as the primary liaison between students and managers during the program.

Currently in charge of processing Without Compensation (WOC) employees for entire facility; coordinate pre-employment

physicals, fingerprints, background investigations, verification of education, administer Office of Inspector General (OIG) &

Healthcare Integrity and Protection Data Bank (HIPDB) reports on applicants, and the HR processing of new employees.

Responsible for inputting new employees, WOCs, & contractors into the VA’s HRIS system (Vista System), which initiates

computer access and the creation of e-mail address account with IRM department.

Manage and update Human Resource Microsoft Access Databases on a weekly basis to ensure that members of the Human

Resource Department can access critical data.

Ensure that physicians, registered nurses, registered psychiatrists, etc. have access in VA VistA System to write prescriptions

and patient notes.

Processed 20+ foreign Physician Residents for the academic year of 2010, 2011, & 2012; managed United States Visas,

background investigations, HR processing, and coded them into VA PAID system to ensure timely payment of salaries.

Code Physician Performance Pay, employees Awards and performance appraisal pay into VA PAID system.

Work on numerous ad-hoc projects and provide support and assistance to Human Resources Staff.

Assistant Counselor for After-School Program

Public School 90, Queens NY November 2008 – April 2009

Assisted in planning and executing daily activities.

Supervised and cared for children, ages 9-13.

Tutored children, ages 9-13 in Math, Science, and English.

Encouraged children to engage in school programs and activities.

Work-Study Program, Student Worker

The Career Center, St. John’s University September 2005 – June 2006

Greeted, informed, and scheduled students for the Career Center resources and activities.

Proofread promotional materials and distributed materials for publicity.

Collected and tallied student satisfaction surveys after events through mailings and phone calls.

TRAINING

Attended VA sponsored Basic Staffing, Veterans Preference, and Customer Service Training courses.

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