Manager Customer Service

VICTOR ALMGREN

847-***-**** (cell) • ********@*******.***

**** *. ******** ******, **** Ridge, IL

MANUFACTURING EXECUTIVE

• Managing businesses in the Aerospace, Automotive, Medical, and Packaging markets.

• Skilled in Operations, Sales, Engineering, Process Improvement, and Supply Chain.

• MBA – Kellogg / M.S. Engineering and B.A. Engineering – Dartmouth College.

1997 General Manager with experience in global, diversified manufacturing companies.

Overseeing $15-$25MM P&L, growing profitably through capital investment and product

launch. Passionate, creative technical leader with strong customer focus and experience in

managing organizational growth and change. Expert at devising and implementing strategy,

improving processes, and coaching and mentoring employees.

Almgren, Victor p. 2 of 2

PRECISION PLATING COMPANY Chicago, IL 2012-2013

1998 $30MM electroplating specialist, serving the automotive and electronics markets, specializing in

plating precious metals for contact and wire bonding applications.

1999 General Manager, Reel-to-Reel

2000 Directed all manufacturing operations, overseeing 35 employees; implemented metric-based processes in

manufacturing to support the needs of a growing business; reported to V.P. Operations.

2001 Reduced overtime by more than 40%, and used the published metrics to drive decisions about when

overtime was required.

2002 Established regular communication of metrics and KPIs, and taught employees to interpret and relate

data to their own performance and company profitability.

• Implemented weekly employee reviews tied to company goals and bonuses, to more closely tie

performance to compensation.

•Improved processes and initiated 5S program by executing complete line tear downs, instituting daily

line walks, and communicating expectations to all team members.

•Analyzed product lines and reorganized the operation to improve product flow and lead time.

PLITEK, LLC Des Plaines, IL 2010 - 2012

2003 $15MM dynamic manufacturing company in the specialty die cut and web converting industry;

producing engineered products and equipment for the packaging, medical, and industrial markets.

2004 General Manager

2005 Directed P&L and all plant operations; responsible for manufacturing, internal sales, engineering, R&D,

quality, IT, customer service, and materials; managed six direct reports and 75 employees; reported to the CEO.

2006 Launched $1MM in new contract manufactured products for medical applications.

2007 Worked directly with customers on new opportunities; led all customer visits to communicate the

company’s capabilities and expertise.

2008 Improved On Time Delivery to >98% in the flagship product line by implementing Lean principles in the

value stream.

2009 Increased gross profits from 35% to 38%, while sales increased by 20% in two years.

2010 Eliminated premium freight and customer service issues with a $500M customer by analyzing the past

order data and devising a level loaded manufacturing plan for the product line.

2011 Introduced value steam mapping and process improvement concepts throughout the organization.

2012 Directed a 20% cost reduction through design simplification and revised sourcing in the $2MM equipment

business.

2013 Implemented sophisticated in-line vision systems to eliminate dimensional defects in the flagship product

line; applied vision systems to other products in the business.

2014 Coached and developed the management team to push decision making closer to the floor and to involve

quality and engineering in real-time production decisions.

MACLEAN-FOGG COMPANY Mundelein, IL 1996 – 2010

2015 $700 million manufacturing company with 25 worldwide locations; products include metal and

plastic components for the aerospace, automotive, and industrial markets, insulators and hardware for

the power distribution industry.

2016 General Manager, Industrial and Aerospace Fasteners 2008-2010

2017 Directed business activities and managed P&L for multiple locations; responsible for sales,

manufacturing, distribution, and engineering; seven direct reports and 130 employees; reported to the Group

President.

2018 Launched new $5MM aerospace product line, representing a significant shift in strategy for the division

to take advantage of marketplace demand.

2019 Invested $2MM in capital to increase capacity and improve throughput and product quality.

2020 Developed customer relationships in the aerospace and military markets, resulting in over $4MM in new

orders.

2021 Increased profitability by 45% with a 10% increase in sales despite a collapse of the automotive and

industrial markets.

2022 Implemented significant shifts in the company’s strategy based on detailed analysis of sales, costs, and

manufacturing data; communicated the necessary changes and to upper management and stakeholders.

2023 Business Unit Manager, Standard Fasteners 2006-2008

2024 Created and managed a $50MM product line for standard fastener products across multiple

manufacturing divisions in a matrix organization; reported to Group President.

• Negotiated and implemented $4MM project with largest customer, launching 14 new part numbers.

2025 Led initiatives to aggressively grow standard fastener products with a combination of

purchased and manufactured components.

2026 Sales and Engineering Manager, MacLean Fasteners 2005-2006

Led all pre-production activities for a $40MM manufacturing division including Applications Engineering,

Quoting, Product Design, APQP, and R&D Lab; reported to the General Manager.

• Developed a $2.5MM proprietary product by working directly with customer engineering and

sales teams in England and Turkey.

• Coordinated with matrix Sales organization and reps to identify opportunities and set prices.

2027 Engineering Manager, MacLean Fasteners 2004-2005

Managed all product design, manufacturing engineering, and tool design of new products in the $40 million

Fastener division; Delivered new products on-time for automotive customers.

• Launched $2MM in new products for Japanese OEM, working directly with Japanese engineers

to gain product approvals.

• Collaborated with suppliers in Taiwan on technical issues; specified suppliers for metal and

plastic components.

Production Manager, MacLean Dynalink 2003-2004

Led the startup of a new facility with revenues of $9MM to assemble components for automotive customers;

managed production, manufacturing engineering, purchasing, logistics, customer service, maintenance, and

quality; 30 employees with five direct reports.

2028 Product Development Manager, Corporate Engineering 1999-2003

Designed and developed products for the electrical power distribution industry; developed and patented an

innovative polymer insulator for cutout fuse applications, resulting in over $1MM annual revenue.

2029 Product Development Engineer, Corporate Engineering, 1996-1999

Designed, developed, and tested automotive suspension components; patented a ball stud assembly.

EDUCATION

KELLOGG SCHOOL OF MANAGEMENT, NORTHWESTERN UNIVERSITY Evanston, IL

MBA with distinction; Jane Robertson Award for 4.0 in core studies.

THAYER SCHOOL OF ENGINEERING AT DARTMOUTH COLLEGE Hanover, NH

M.S. Engineering, with a focus on Mechanical Engineering.

DARTMOUTH COLLEGE Hanover, NH

B.A. Engineering Sciences; Cum laude, with high honors in the major.

Almgren, Victor p. 2 of 2

Almgren, Victor p. 2 of 2

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