Customer Service Data

Y uting Wang

434-***-**** ****@********.***

ED UCAT ION

University of Virginia, Charlottesville, VA

PhD, Systems & Information Engineering M ay 2013

• Cumulative GPA 3.9/4.0

• Expert at optimization, regression models, big-data processing and computer

p rogramming

• Knowledge of data mining, algorithm design, game theory and microeconomics

M aster in Mathematics, concentration in analysis A ugust 2010

• Cumulative GPA 4.0/4.0, straight A’s.

• Outstanding quantitative, analytical ability

• Expert at statistics, decision-making science, and stochastic simulation for importance

sampling.

Fudan University, Shanghai, China

B.S Mathematics & Applied Mathematics, concentration in July 2007

statistics

PRACT ICAL EXPER I E NCE

Charlottesville, VA

University of Virginia, Department of Systems and I nformation

E ngineering

Research Assistant Spring 2008 - present

• Collected data and applied necessary techniques to dealing with missing data

• Performed data mining such as regression analysis, t ime series modeling, clustering

a lgorithms and other machine learning techniques in the fields of cyber security, social

learning and t rust dynamics

• Ut ilized programming languages such as Java, SQL and Matlab for big data processing

and large-scale simulation

• Analyzed and solved optimization problems by designing parallel algorithms

Shanghai, China

KP MG

Winter Intern Winter 2007

• Aided in evaluating financial-related data to provide clients with the information needed

to meet their strategic goals

• Performed data gathering and data analysis using statistical tools

Shanghai, China

General Motor Acceptance Corporation

Summer Intern Summer 2006

• Served as a Technical Analyst in the Department of Retail & Customer Service

• Maintained the customer database and aided in software testing and hardware

configuration

• Retrieved data which match certain criteria for interest-based advertising.

COMP U TER SK I L LS

• Windows, Linux/Unix, M icrosoft Suite, LaTex

Operating Systems & Office Tools

• Java, C/C++, Matlab, SQL, R, PHP, Perl,

Programming Languages & Statistical

Packages H TM L

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