Sales Manager
Resume:
Jazmin Afshari
Jazmin
Mesa, AZ 85213
Phone 480-***-****
OBJECTIVE
To obtain a position helping others however possible.
EDUCATION
EXPERIENCE
2011-2013 DriveTime Car Sales, Inc.
Sales Advisor and Operations Advisor
-Answer inbound calls and help as needed, otherwise transfer to corresponding sales advisor.
-Daily reassigning of titles.
-Transfer titles' and deal jackets as needed.
-Sort through deals after vehicle has been sold.
-Enter buyer and co-buyer information into CLASS.
-Take payments as needed for interest rate buy down, down payment, and insurance (cash,
credit/debit).
-Utilize programs such as DASH, CLASS, DeskIT, IOS.
-Receive and sort incoming mail, titles, DMV packets, license plates, log received checks and
plates.
-Assist customer is finding vehicle that fits needs and budget.
-Prepare vehicle once sold.
-Make outbound calls to leads.
2010-2011 Encore Capital Group
Account Manager
-Outbound collection calls
-Identify right party by information provided on account.
-Identify "payer from non-payer" based on conversation.
-Offer payment plans and discounts based on account history and customer financial needs.
-Process checking, credit/debit payments.
-GUI system
-Avaya phone system
2009-2010 National Health Finance
Office Coordinator/Receptionist
-Answer phone lines
-Give patients information about appointments needed, as well as help make appointments
-Translate forms, calls, and information to Spanish speaking patients as well as to staff who
don't speak Spanish.
-Copy, fax, scan documents and file them properly in paper files as well as in the proper
computer files.
-Needle's software
-Microsoft Works
-Request Bills and Records from medical providers
2008-2009 Banner Desert Medical Center
Nutrition Representative/Server
-Take patients' food orders
-Deliver food trays' to patients'
-Check food trays before leaving the kitchen to make sure everything is correct
-Place food items that patients have ordered on the corresponding trays
-Helping patients as much as possible with their needs
-Know each different diet and what they are allowed as well as not allowed to have
LANGUAGE
Fluent in speaking, reading and writing Spanish.
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