Customer Service Administrative Assistant

*** ********* ****** #**

Yonkers, New York *****

914-***-**** 347-***-****

Charisse Werts

***********@*******.***

OBJECTIVES: To obtain an employment in which I could utilize my extensive

skills more effectively and gain new skills and opportunities

for advancement.

CORE COMPETENCIES:

. Strong organizational skills

. Meticulous attention to detail

. Great time management

. Professional and mature

. Strong problem solver

. Resourceful

. Excellent team player

. Legal Administrative support

EXPERIENCE

New York City Law Department - Clerical Associate

January 2007 - Current

. Deliver an on-site support to the whole department and attorney's

. Coordinate all daily business and operational efforts through

effective collaboration and communication with team members and other

legal professionals

. Track, file and view important legal documents

. Manage appointments including depositions on a daily basis

. Act as a liaison between attorneys, clients and related parties

Fed Ex Express Courier

April 2006 - January 2007

. Provided friendly and efficient customer service

. Committed to daily operation of company's vehicle assuring that all

the aspects of safety standards were understood and practiced at all

times

. Scanned packages coming into location from all over the world

. Delivered packages to their destinations

New York City Parks Department Administrative Assistant

December 2005 - June 2006

. Provided direct assistance to Program Coordinator regarding

client status and program participation

. Drafted letters, documents and various reports

. Operated standard office equipment such as computers, copiers,

facsimile machines and scanners

. Performed filing and record keeping

New York City Transit Authority College Internship

July 2005 - December 2005

. Data entry and processing

. Responsible for departmental mailings and correspondence

Profession Service for the handicap Direct Care Counselor

October 2002 - October 2003

. Taught some valuable social and interpersonal skills to the residents

to meet their special needs

. Supervised medical care and hygienic practices for residents

. Evaluated the behavioral changes of the residents and prepared and

updated their records

EDUCATION

Associates Degree in Business Management - 2005

Taylor Business Institute, New York, NY

References available upon request

Contact this candidate