Customer Service Administrative Assistant

Tameeka Scott

*** ****** ***** ****•Apt.*C Bronx, NY 10455• 347-***-**** • ************@*******.***

Experience

**/**-**/** ***** Healthcare Jamaica, NY

Home Health Aide

Provided personalized care to patient with health related disabilities

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Provided patient with emotional support and comfort

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Scheduled and accompanied patient to appointments and other excursion

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03/10-06/10 King Tele Service Brooklyn, NY

Customer Service Representative

Handled high volume of calls

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Attended to shareholders inquires and complaints concerning their account

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Collected and updated shareholders personal information

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Entered shareholders proxy vote into a computerize database such as AS400

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03/04-02/05 Concord Electronic New York, NY

Receptionist

Answered high volume telephones, recorded caller’s name, time of call and

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directed calls to proper extensions

Greeted visitors and determined whether they should be given access to

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specific individuals

Opened, sorted and distributed incoming correspondence including faxes,

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filed and retrieved corporate documents

04/05-08/05 DDB World Wide New York, NY

Switchboard Operator

Operated Switchboard for six companies within the corporation

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Provided clients with general information

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04/99-12/02 Westside Y.M.C.A New York, NY

Customer Service

Operated Hotel font desk for Y.M.C.A

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Provided customer with a selections of gym membership to Y.M.C.A

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Attended to customer inquiries and complaints concerning their accounts

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Type account information obtain from customers into computerize database

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Collected payment by cash, credit and debit card

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EDUCATION:

01/2007-12/008 Plaza College Jackson Heights, NY

Associate Degree in Office Technologies

Certificate in Medical Administrative Assistant

SKILLS:

Type 40WPM, Proficient in Microsoft Word, Outlook, Adobe Photoshop,

AS400 Web Navigation, Switchboard Operation, Medisoft, with basic

knowledge of Excel, Ability to use various office equipment including Fax

machines and Photocopier, I’m Dedicated, Work well in a fast pace

environment and Adaptable

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