Customer Service Administrative Assistant

SARA COWGILL

*** ***** ****, **********, * hio * 3040 H: 614-***-**** s ab9l7e@r.postjobfree.com

Summary

Hardworking Claims Examiner professional recognized as a solid team player and reliable associate. Professional

attitude with motivation to perform beyond expectations.

Skill Highlights Administrative support, Self starter , Meets/exceeds goals Compensation Management

professional

Highlights

Claims Professional in Unemployment Exceptional attitude while demonstrating exceptional

Compensation work ethic and room for growth

Medical Terminology

Accomplishments

Completed Workers Compensation Claims Examiner 1 Course as well as I got my Certificate for Medical Terminology. I

exceed expectations in my work ethic and completing every detail at my job too the fullest.

Experience

Claims Examiner 1 09/2009 t o C urrent

Sedgwick CMS Dublin, O hio

Sedgwick CMS Dublin Ohio Unemployment Claims Examiner I/ Claims Processor Manages Unemployment

Compensation claims for low clients under close supervision.

Support Claims Staff with larger or more complex claims as necessary.

Communicates claim action/processing with appropriate parties including, but not limited to; client and state

agency.

Ensure claim files are properly documents and claims coding is correct.

Receive daily mail and Modify it to into the correct UC Claims and set deadlines for each claim and set diary for

due date of the claim.

Administrative task such as printing, faxing, indexing, and claims coding.

Administrative Assistant 08/2007 t o 09/2009

Sedgwick CMS Dublin, O hio

Maintained detailed administrative and procedural processes that reduced redundancy and improved accuracy

and efficiency to achieve organizational objectives.

Supported Account Managers for Workers Compensation Claims on site at Honda of America.

Produced a high level of Customer Service to clients with medical billing questions.

Indexed documents for Workers Compensation to the correct claims person.

Faxing, created letters and mailing for department.

Prepared Workers Compensation Check for Injured workers.

Administrative Assistant 10/2004 t o 08/2007

Simon Compensation Columbus, O hio

Supported account managers in workmen's compensation, self-insured and state fund claims.

Recorded unemployment monthly charges.

Duties included; data-entry, entering FROIs into paradox database, faxing, filing, answering phones, ordering

supplies, and mailing with digital mailing system.

Imaging Specialist 02/2002 t o 10/2004

Dublin Ohio

Scanned and prepped government documents to be transferred onto compact disks.

Secretary 10/1998 t o 02/2002

State Farm Insurance Company Marysville, O hio

Fulfilled various secretarial duties including; customer service, answering phones, data-entry, taking insurance

payments from customers, faxing, filing, and assisting agent in office.

Education

High School Diploma: Busniess 1998

Marysville High School Marysville, Ohio

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