Testing Project Manager

Falguni Patel QA

Analyst/Tester

Employer: Satyendra

Phone: 734-***-****

Email: *********@*********.***

PROFESSIONAL SUMMARY

Over 7 years of experience in Software Quality Assurance, Software

Development Life Cycle (SDLC) for various web based and Client/Server

applications.

Experienced in manual testing with the focus on Black Box testing,

White Box testing, Functional Testing, Stress Testing, Regression

Testing, Smoke Testing, Load Testing and System Testing.

Expertise in Documentation: Use cases, Test Plans, Test Scenarios,

Test Cases, Test Matrix.

Extensive experience with QA testing methodologies, procedures,

processes, standards and activities.

Installed and Configured Mercury Testing Tools such as Quick Test

Professional (QTP), Win Runner, Load Runner, and QC.

Good Experience in Insurance and Banking domains.

Experience in writing test cases and maintaining test scripts as per

the business specifications and functional requirements.

Experience in automating test cases with QTP using VB scripts.

. Experience in working with Ms Dynamics.

Exposure to web technologies such as JSP, HTML, DHTML, XML,

JavaScript.

Ability to handle multiple projects simultaneously with a limited

timeframe release cycle.

Experience in software engineering methodologies like Waterfall, V-

Model and Agile.

Expertise in both manual and automation testing of Web services.

Good Analytical and Communication Skills and ability to work

independently with minimal supervision and good team player. Ability to

work under competing deadlines.

Good knowledge of the distributed systems web services.

Extensive hands-on experience in collations of test results and

metrics reporting to test Manager.

Excellent knowledge in documentations of all testing test plans and

all other work done.

Specialties: Leadership and coaching on Software Testing and Test

Automation skills.

Test Automation, Automation Architecture, Automation Frameworks.

QTP, TestComplete, LoadRunner, NeoLoad.

Software Testing, QA, Test Design, Requirements Traceability, Bug Triage.,

Rational ClearQuest,

Rational ClearCase, Rational TestManager, Rational Functional Tester

Heuristic-Guided Exploratory Testing, Session-Based Exploratory Testing and

Test Management.

Problem-solving, project planning, resource planning, time management.

TECHNICAL SKILLS

Testing Tools : Manual Testing, QTP Win Runner, Load Runner,

QC

Operating Systems : Windows NT/ XP/Server 2003/2008, UNIX

Solaris/AIX

RDBMS : Oracle, MS SQL Server,

MS Office : Word/Excel/PowerPoint/Outlook/Communicator/Access

Programming : C/C++,Visual Basic

Operating Systems : Windows, Unix

Web Technology : HTML, Java script

Database Tools : MySQL

Other tools: Quick Test Professional

(QTP),IBM Rational Clearcase,HP Quality Center, Microsoft Visio

PROFESSIONAL SUMMARY

BBVA Compass, Atlanta, GA

Jun 2013 -Till Date

QA Analyst

To enhance customer experience and satisfaction, proposed project served as

enhancements to their existing web based application. Project's main focus

aimed at application of web services, submission, online/mobile banking, e-

statements, payments and other services. This application also provides

online Bill Pay service, schedule payments in advance, account and tracking

bill pay history and other banking transactions via web applications.

Responsibilities:

. Involved in Software Testing Life Cycle which includes Requirement

Analysis, Test Planning, Test Cases and Scripts Development, Test

Execution, Test Reporting, Test Result Analysis, Defect Retesting,

Test Closure for mobile testing

. Attended JAD Sessions with Business Analyst, Development Team and

SMEs.

. Performed various types of testing like Usability, Functional,

Integration, System, Regression and Acceptance testing during

different stages of the application development

. Carried out Performance testing Load Runner.

. Conducted daily test status meetings with team members

. Responsible in providing regular test status reports to the QA manager

. Designed data driven Scripts in Quick Test Pro and Executed scripts.

. Validated checkpoint functionality in QTP for database, Image and text

. Used Synchronization, Call function, Parameterization, Checkpoints,

Regular Expressions to enhance test affectivity.

. Used TOAD for writing SQL queries, used many types of complex queries

for validating, retrieving and comparing the data

Environment: QTP, Load Runner, SQL SERVER, Windows XP, Quality Centre,

TOAD, IE, Fire fox.

Bank of New York, Pittsburgh, PA

Oct 2010 - May 2013

QA Analyst

Bank of New York, the leading global bank, has approximately 200 million

customer accounts and does business in more than 160 countries and

jurisdictions. This bank provides consumers, corporations, governments and

institutions with a broad range of financial products and services,

including consumer banking and credit, corporate and investment banking,

securities brokerage, transaction services and wealth management.

Responsibilities:

Managed end-to-end testing for functionality testing for Producer

Website Application.

. Involved in development of Test Plans and Test Scripts using Quality

Center.

. Performed Manual and Automation testing of the applications and

verification of the functionality of the application as per the business

requirements.

Provided weekly status reports on coordination activities during the

transition.

Prepared and executed test cases as per the documents provided using

Test Director.

Performed Stress testing, Performance testing and Regression testing

using Load runner.

. Developed an unit test code for testing the methods in the

application code using C++.

. Developed a component test framework for testing the individual

components in the application

. Component test can be done using XML file, which has the test cases

to be executed .

. Writing test cases in Quality Center and also automating them using

QTP and with the test framework developed in C++

Used Test Director for updating the status of all the test cases &

test scripts that are executed during testing process.

Involved in the process of analyzing the expected and actual results

in the Test Director.

Recorded various tests, parameterization, used various TSL functions,

script debugging and documented the Test steps/procedures.

Executed Test Cases and generated error logs, tracked bugs and

created reports.

. Executed unit tests and performed system testing and regression

testing.

Used Quality Center for managing the defect flow.

Environment

Win Runner, QC 9.5, UNIX, Oracle, Manual Testing, VB, Ms Office Suite,

.Net.

Adesa, IL Dec 2009 -

Sep 2010

QA Analyst

ADESA is a leading provider of vehicle remarketing services and has a full

range of auction, reconditioning, logistical and related services The

website used by buyers to search for vehicles, bid on vehicles, view

auction outcome (won/lost) and manage payment history.

IAA PROJECTS

Product migration and Integration (PMI)

Added new functionality (IBID NOW)

Data warehouse Testing Support

Responsibilities

Created Test plans and Test cases based on business requirements of

the application.

experienced and involved in all testing faces like planning, execution

and validation, report. expertise in various automation and reporting

tools winrunner, HP QC, Selenium and Q.T.P and extensive experience in

writing sql queries executing sql queries and stored procedures to

validate the data in the backend.

. Performed User Acceptance testing plus automated the test case

scenarios using Win Runner. Hands on experience in testing of the

inventory system & carried out regression testing performance and load

testing on it.

o Worked extensively on creating and executing Test Cases and Test

Scripts using manual and automated methods.

o Evaluated a number of commercial and open-source Performance

Testing Tools, developed and run trial scripts, compared and

documented results, and provided a detailed technical

recommendation for a Business Case // (OpenSTA, LoadRunner,

NeoLoad, WebLoad )

. Responsible for ensuring ClearQuest had the latest code checked in to

facilitate testing efforts.

o Performed Continuous Integration with Cruisecontrol,

Hudson/Jenkins. Virtual test lab using VMWare.

o Test Strategy was prepared based on the Functional Requirement

Specifications and System Design Specifications.

. Created Global GUI Map File and involved in customization of the GUI

Map file.

. Created, maintained and modified WinRunner TSL scripts for web based

environment on both XP and UNIX platforms.

. Maintained testing standards and was also involved in creating test

scenarios.

. Performed black box, regression, functional and smoke testing for the

application using Win Runner.

. Tracked the bugs and reported them using Test Management Tool as the

defect tracking tool and performed regression testing.

. Reviewed and analyzed executed test results with business analysts for

coverage analysis.

. Proficient in Sql and understanding relations in data structures.

. Communicated with QA Managers, Developers, and Team Members during

test execution and participated in daily scrum meetings.

Environment

Manual Testing, Win Runner, QC 8.2, Load Runner 8.2, ASP.NET, VB.NET,

Oracle 9i, UNIX, MS Windows, MS Office Suite

First Savings Bank, Iselin, New Jersey

Jul 2008 - Nov 2009

QA Consultant

First savings bank is one of America's largest banks. FSB's wide range of

services can make banking easier, and more convenient than ever. I worked

for FSB Bank's Treasury Management division it offers a comprehensive

portfolio of electronic and paper based receivables, payables and

information and investment solutions, as well as global product offerings.

Responsibilities

Involved in analyzing the application and development of test plan.

Performed Manual Testing for various modules.

Developed the Test Cases and executed using QTP.

Performed Data Driven Testing for multiple sets of data.

Penned SQL queries to access the data from the database and

crosscheck the result.

Conducted smoke testing, batch testing and black box testing.

Performed Regression, Integration and Functional testing using QTP.

Attended Walkthrough and review meetings with Business Analysts &

Development team.

Interacted with Developers and Business Analyst for clarifications of

missing functionalities.

Performed manual, automated testing including functional, system and

performance testing in all different Internet browsers (IE6/7/8, Fire

Fox, chrome and Safari).

Conducted bug review meetings and Go/No-Go meetings.

Environment

QTP 9.0, Java, J2EE, HTML, VB Script, Windows 2000, Quality Center 8.2.

Capital One, Richmond, VA

Nov 2006 - Jun 2008

QA Tester

The objective of this project involved testing the online Credit Card

application. It is a web based application. This application is designed to

make the selection of credit card terms customizable and the application

process user-friendly. Prospective customers can save excess details and

update application details to get real-time credit application decision. My

Task was mainly to ensure Functional testing and data validation using

Mercury Tools and SQL.

Responsibilities

Manage end-to-end UAT testing for functionality testing of the

Producer Website application.

Integral part of

Studied Functional specifications and requirement documents to

categorize the units in testing and managed requirements in the

requirement module of Quality Center.

Executed test cases manually to verify the expected results.

Defined and performed the test strategies and associated scripts for

the verification and validation of the application and ensuring that it

meets all defined business requirements and associated functionality.

Conducted regression testing on each new build, identified software

errors and Interacted with developers to resolve issues.

Written and executed the test procedures using SQL queries to check

the database tables and verifying the results.

Instrumental in setting up the Dev / Test / Prod environments for

this Data mart and part of rigorous User's Acceptance Test of the reports

of this Data mart.

Planned, coordinated and monitored levels of performance

and activities to ensure deadline completion on time.

Attended meetings and update the status report for all monthly

and major releases.

Worked on daily scrum and defect reports and coordinated with team

members and Project Manager.

Assisted the Team lead with daily QA tasks.

Environment

Test Director, Windows 2003, SQL Server, SQL, T-SQL, Erwin 4.3, SSRS

Alpha logic Systems, Oregon, OH

Oct 2005 - Aug 2006

Jr. QA Analyst

ALS is ecommerce, business and Multimedia Company. ALS is producing top

quality website and custom application.

Responsibilities

Developed and execute test cases, test scripts for functionality,

integration and regression testing for underwriting used to manage.

Expected test cases manually to verify the expected results.

Regression tests were performed after every bug fix and system

enhancement.

Performed manual testing for the entire application and reported the

defects to the developer using Bugzilla.

Worked closely with the user during UAT and discussed possible

responsibilities to particular issues.

Academics:

Bachelors from MS University,

BA - Business Administration 2002

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