Customer Service Sales

*** ***** ******* **., ******, TX *****• 210-***-****• *************@*****.***

Timothy L. Gailan

Objective

To obtain a position within a reputable company where my customer service, sales and heavy equipment

knowledge will be utilized to its full potential.

Experience

Oct. 2011- Present Labatt Food Service San Antonio, TX

Jun. 2007- Jul. 2009

Forklift Operator

Manage the availability of stock so that the order selectors can pick correctly.

Replenish, organize all food product stock

Trained in the use of the Intermec CV 30

Oct. 2010- Oct. 2011

West Customer Management Group San Antonio, TX

In bound Sales/Customer Service Rep. for AT & T

Assist customers with their residential billing issues

Assist customers with complaints and all other issues

Handled the selling of high speed internet, wireless and satellite service

Received numerous perfect customer service scores when supervised by management.

March 2010- Oct. 2010

Hacks Landscaping Designs Millville, PA

Assistant Manager

Out-bound sales representative during winter season to cultivate a new client base

In charge of the weekly mowing route that consisted of 57 commercial lawns

In charge of maintenance for 3 trucks, 2 industrial lawn movers and all other equipment

Sept. 2009- Feb. 2010

Grizzly Industrial Tools Muncie, PA

In Bound Sales Representative

Received orders in a call center setting

Responsible for customer services calls and complaints

Was ranked #2 sales associate out of 32 in the Christmas sales competition

June 2002- June 2007 Chili’s Grill & Bar San Antonio, TX

Front Line Cook

Proficient in all kitchens stations and areas

Trained in safe food handling

Accepted delivery of new food product and rotated current food stock

Aug. 1991- May 2002 UNITED STATES ARMY

Special Operations Parachute Rigger

Non-commissioned officer in charge of all maintenance of equipment for the riggers of the

160th Special Operations Command

Was in charge of the welfare, morale, and general well being of 3 soldiers

First time pass on all special operations training to include green platoon, jumpmaster

school and SERE school. (Survive, Escape, Resist and Evade)

Always above average on all Physical Training Tests.

2004-2005

San Antonio College San Antonio, TX

References

References are available on request.

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