Christina Mitchell, phr
***** ********** **** *****: 619-***-****
Spring Valley, CA 91978 Email: ab9kcd@r.postjobfree.com
MANAGER, HUMAN RESOURCES
STR ATE GY LE A D E R S H I P PE R FO R M A NC E
Corporate Human Resources executive with proven expertise in employee development, leading teams and managing
people to develop overall organizational initiatives. Background in analyzing human capital and operational needs, along
with a proven track record of developing and sustaining outstanding consultative partnerships with senior executives has led
to a history of growth in a variety of settings. Entrepreneurial spirit and relationship building skills have led to a special
talent for transitioning strategy into action and achievement. Enthusiastic in approaching organization-wide challenges from
many angles and utilizing talent management and development expertise to deliver effective solutions. A versatile,
determined, and motivational team leader who takes corporate initiatives from concept to completion across cross-
functional teams. Seeking to utilize background in HR Development with a respected organization that rewards hard work
and innovation.
AREAS OF EXPERTISE
Budgeting HRIS Employee Relations & Retention
Multi-State Payroll Benefits Administration Process Improvement
Workers Compensation IRS Audits Talent Management & Development
401K Audits 401K Non-Discrimination Testing Open Enrollment
Microsoft Office Suite Labor Relations Practices Collaborative Teamwork
Non-Harassment Training Recruitment & Selection Organization and Time Management
CA Labor Law Compliance PeopleSoft 8 Je Tech (E Labor)
MOUS Certified, Word & Excel AS 400 MAS 90
Paychex Preview Paychex HR Online Conversational French & Italian
Paylocity ADP
Fluent in English & Spanish
PROFESSIONAL E XPERIENCE
ARROWHEAD GENERAL INSURANCE AGENCY, San Diego, CA 2005-
2013
Human Resources Manager 2007-
2013
Manage the corporate HR program, corporate benefits program and multi-state payroll function for parent
company and five wholly owned subsidiaries; direct report to President of organization.
Responsible for HR policies, procedures, programs and strategy. Introduced goal-based review plan and wellness
program.
Oversee all company training including mandatory non-harassment training, management and executive
development training and software training.
Compile data from personnel records and HRIS to prepare required reports and information such as EEO, EDD,
Census and reports for management.
Workers’ Compensation including processing employee claims, annual forecasting for policy premium, annual
audit and carrier renewals.
401k plan fiduciary and plan administrator. Point of contact during 401k plan year audit conducted by Internal
Revenue Service.
Payroll Manager
2005-2007
Processed payroll for 500 employees, time and attendance, recruiting, and supervised staff of three in busy
Corporate Human Resources Department.
Multi-state payroll including processing of all garnishments, final checks, expense reports, and determining state
residency and nonresident withholding.
HRIS maintenance including semi-monthly audits of information transmitted between payroll system and HRIS,
software upgrades, time clock report mapping and HTML file generation.
Christina Mitchell, phr – Page 2
PROFESSIONAL EXPERIENCE CONT.
AEROTEK COMMERCIAL STAFFING, Camarillo, CA
2004-2005
On Premise Administrator
Timekeeping and payroll for 700 employees, customer service, Workers’ Compensation, benefits administrator,
point of contact for all escalated issues involving contractors and translating documents from English to Spanish.
Conversion of 500 contractors from manual payroll to automated payroll.
Liaison with risk insurance company for all workers compensation claims.
Responsible for background checks and drug screens for all new employees.
Training all new employees on PeopleSoft and Je Tech HR Systems.
LANGUAGE SERVICES ASSOCIATES, Willow Grove, PA 2002-2003
Accounting Supervisor
Developed new HR policies in conjunction with the Fair Labor Standards Act.
Payment and customer service support to contractors (over 1,000), trade payments, check runs and coding of
outgoing wires and checks to proper ledger accounts.
Benefits responsibilities including enrolling new employees in insurance, company’s 401k, COBRA
administration, new hire orientation, and handling all salary changes and employee status changes.
Company payroll processing including tracking vacation, sick, personal and unpaid time for all employees,
administering timecards and payroll general journal entries and payroll tax journal entries.
English/Spanish interpretations as needed for external clients; liaison between English speaking and Spanish
speaking employees.
EDUCATION & CERTIFICATIONS
MBA, Business Management with International Emphasis, Graziadio School of Business and Management,
Pepperdine University, Malibu, CA (2003)
Universidad Adolfo Ibáñez, Viña del Mar, Chile (2002-2003)
International Immersion Program (completed full load of MBA classes in Spanish)
Bachelors of Business Administration, Accounting, Spanish Minor,
Texas Christian University, Fort Worth, TX (1999)
PHR professional certification
PHR-CA (candidate), October 2013