Manager Engineer

Over **+ years of IT experience, in which around *3 years of experience in

Software Testing of Client/Server, Web based Applications, and WebService

APIs.

Around 13 year of experience in Test Automation using QTP, WinRunner,

LoadRunner, SOAPUI Pro, Rational Robot, Silk.

Specific testing expertise includes System Testing, Load/Performance

Testing and Functional/Regression testing

Experienced in end-to-end management of QA tasks in different SDLC (Agile,

Iterative, Waterfall).

Capable in developing test strategy based on customer requirements, project

constraints and risk analysis and delivering high quality products.

Hands-On experience in developing new and improving existing Automation

Frameworks using HP QTP and HP ALM, LoadRunner, WinRunner, SOAPUI Pro.

Proficient in preparing test plans, writing and executing test cases,

creating traceability matrices as well as working with test data.

Successfully performed product Validation and Verification, created test

cases and test scenarios using Boundary Values Analysis.

Proficient in performing Static testing such as review of all kinds of

testability documents: functional requirements and specifications analysis,

inspections of design documents and business rules.

Experience in Quality Control, issue identification, defect logging and

verification, problem resolution.

Experience in set up QA environments and maintenance, and also install

&configure testing tools

Experience in release deployments on QA and Production.

Experience in Jekins to setup for continues daily release builds and deploy

on QA and run sanity automated suite

Comfortable working as a team member as well as independently, quick

learner with excellent analytical, communication and interpersonal skills.

TECHNICAL SKILLS:

Test Management: Quality Center, Test Director

Project Management: Quality Center

Testing Tools/Software: QTP(9.2 to 11.00), WinRunner(6.0 to 9.2),

LoadRunner(6.0 to 9.0), Silk(5.0), SQA Suite(6.1), SOAPUI pro(4.0/4.5),

Selenium 2.33(WebDriver )

Defect Reporting: Quality Center, JIRA

Scripting Language: VB Script, Java script

Platforms: Windows 95/98/2000/XP/Vista, W7, LINUX, MS-DOS,

Databases and tools: Oracle, DB2, SQL Server, SQL Developer, TOAD

Language: C, Visual Basic, XML, HTML, SQL, WSDL

Other: Oracle, SOAP, MS Office suite, IBM Lotus Notes, RPGILE, and COBOL

OS/2, AS/400

Reporting Tools: COGNOS (Impromptu 6.0, PowerPlay5.0).

Neustar Inc. Sterling, VA

Sr. Quality Assurance Engineer Mar '08 - present

Projects:

CSCA: Common Short Codes Administration is Web application managed by

Neustar and CTIA for marketing of US SMS Common short codes.(

http://www.usshortcodes.com/)

ATTCMS: Neustar developed Campaign Management System for AT&T to manage SMS

Short Codes and Campaigns (https://www.attmcommerce.biz)

ICP :Integrated compliance Portal is the Neustar's Legal Compliance Portal

to get CDRs from carriers and process Subpoenas.

Number Portability Administration Center ( http://www.npac.com/)

Brazil Number Portability administration: Neustar has implemented number

portability in Brazil.

Tools / Technology:

Windows XP/W7, Linux, Java, J2EE, SOAP, XML, HTML, WSDL, WADL, ORACLE,

Oracle,CVSNT, TOAD for Oracle, JIRA, QTP11/10, QC10,

LoadRunner9.0,WinRunner8.0/9.0 SOAPUI Pro 4.0/4.5, Jenkins

Responsibilities are:

Lead in charge for the projects of all the QA tasks

Performed the duties as lead contact for any automation request for the

NPAC, CSCA, ATT Campaign Manager, ICP applications.

Prepared the QTP automated scripts for NPAC, CSCA, ATT Campaign Manager,

ICP application as well as for external integrations.

Added team's existing regression to be run using the QC/ALM10 software.

Created all the Test Plans and executing test from the Test Lab in QC/ALM10

As part of an Agile/Scrum team, I meet daily with my scrum team to go over

existing tasks to be completed that include creating and executing all

project's data driven tests, maintaining and executing the automation

scripts besides developing new ones, and creating a project in QC/ALM10.

Ran Smoke Test for the all projects and for creating Test Plans and

executing test in the Test Lab using QC/ALM10.

Created and implemented QTP automated regression scripts for the following

applications CSCA, ATT Campaign Manager, ICP. These application most being

client/server need special QTP/Add-ins to be installed.

Implemented SOAPUI tool and created different projects using WSDL /WADL

files and webservice URLs and also created test cases and ran for the CSCA

web services APIs and Cybersource credit card Processing APIs

And also done testing of RESTful API with internal client

And also done Load & security testing of web services APIs using SOAPUI

Provided training and mentoring for team members learning the HP QTP10/11

and WinRunner (8.x, 9.x) automated tool.

Created and implemented Mercury WinRunner automated regression scripts and

was responsible for creating and Implementing Data Driven tests using the

Mercury WinRunner for NPAC applications.

Converted my existing WinRunner scripts to Quick Test Professional (QTP)

automated scripts and I write new regression scripts using QTP automated

software.

create, analyze and review QA plans to ensure end to end testing of

applications.

Test and certify all new and updated applications to ensure

interoperability and supportability.

Write test plans and scripts for all types of testing including, UI,

functional, error, operability, data driven, performance and full

regression.

Assisted in reviewing and testing a new QA database.

Pegasus Knowledge Solutions, Inc. Aug'02 to FEB' 08

Client: Neustar Inc., Sterling, VA

QA Engineer-Consultant

Projects:

Number Portability Administration Center ( http://www.npac.com/)

Neustar Order Management Services (OMS) includes all services necessary to

manage number port activity through the entire lifecycle. OMS permits the

carrier customers, through a single interface, to exchange essential

operating data with multiple carriers in order to provision services.

Environment: Java, JavaScript, C++, Oracle9i database, WINNT, HP UNIX 11,

LoadRunner 7.0/8.0, WinRunner 7.01/8.0, Java Addins

and TestDirector /7i/8.0,QC 9.0,Java Applets, Java Serve lets, Protocols

(HTTP, HTTPS, FTP, TELNET ),Apache Web server

Responsibilities are:

Analysis of Change Orders received from Telecom industry.

Reviewing Business Requirement Documents and the Technical Specification.

Designing software workflow for new Change Orders and documentation of

detailed Test Plans.

Developing test case scripts for new functionality for automated

functional, load testing using WinRunner & LoadRunner tools

Performing Functional, Regression, System, Acceptance, Load &Performance

tests.

Performing turn-up testing with Service Providers manually.

Also member of Application support team to resolve NPAC Test Env tickets

that are requested by customers.

Also given on call support for OMS application for every alternative week.

Pegasus Knowledge Solutions, Inc. July'00 to Aug'02

Client: NeuStar Inc., Chicago, IL

http://www.neustar.com

QA Engineer-Consultant

Project 1: Number Portability Administration Center (NPAC 2.0/3.0)

http://www.npac.com/

NeuStar developed a Number Portability Administration Center (NPAC) in

Chicago to provide turn-key and operational services. The NPAC coordinates

the porting of telephone numbers between carriers and downloads routing

information to carriers' local Service Management Systems (SMS), which in

turn updates local routing databases.

Environment: Java, JavaScript, Versant 3.1 database, WINNT, HP Unix,

Netscape, IE.

Tools: Mercury Interactive LoadRunner 6.0/7.0, WinRunner 6.0/7.0 and Test

Director 6.0/7i

QA Engineer-Consultant

Project 2: European Telephony Numbering Space (ETNS)

http://www.etns.org/

NeuStar was chosen to manage the establishment of the European Telephony

Numbering Space (ETNS) on behalf of the European RadioCommunications Office

(ERO). ETNS establishes a single country code, 3883, for all of Europe and

enhances the availability of pan-European telecommunications services.

NeuStar developed the Web application to maintain ETNS Number System.

Environment: Java, JavaScript, C++, Oracle8i database, WINNT, HP UNIX 11,

Netscape, IE.

Java Applets, Java Servlets, XML, Protocols (HTTP, HTTPS, FTP, TELNET

),Apache Web server

Tools: Mercury Interactive's LoadRunner 6.0, WinRunner 6.0 and TestDirector

6.0

Responsibilities are:

Performed Functional, Regression, System, Acceptance, Load &Performance

tests

Reviewed Business Requirement Documents and the Technical Specifications.

Wrote test plans, which detailed the testing scope, strategy, hi-level test

requirements and necessary resources.

Documented testcases corresponding to business rules and other operating

conditions.

Test scripts were created by recording with the help of either of the re-

coding modes, context sensitive or analog.

Test scripts were synchronized and Bitmap Check points, GUI Check, Database

check points inserted for greater accuracy of testing and enhancing the

TSL.

Wrote various user defined functions and used in test scripts to reduce

complexity

Analyzing the expected and the actual results using WinRunner and

TestDirector.

Tracking the results in the Test Director and reporting the system defects

and bugs.

Load & Performance tests were performed using LoadRunner.

Created DB Vuser, Web Vuser scripts using Virtual user Generator.

Enhanced the scripts by parameterize, correlating.

Developed various scenarios with Vuser emulations to generate loads on

database server, web server and run through the controller.

Review the results of scenarios using Analysis and generated reports.

Frontier Systems, Inc.(RedSalsa Technologies Inc)

Client: IBM SOMERS, NY. Dec'99 to Jun'00

2 QA Analyst-Consultant

Project: ICM ASSETWEB

This application is a Lotus Notes and Web based application. This is the

IBM in house project, developed by IBM Global Services.

ICM AssetWeb is a tool that provides IBM Global Services professionals with

an environment for knowledge sharing, collaboration and intellectual

capital management. The effectiveness and value of ICM depends on the

active participation of professionals to make it a habit to reuse existing

intellectual capital and to contribute their own. Encourage others to use

and to submit intellectual capital as well. The time you invest submitting

intellectual capital is repaid with interest each time you turn to ICM

AssetWeb for help in providing efficient, quality service to the customers.

Responsibilities are:

Worked on TestDirector for creating Test plans, documenting them and

creating Test cases and register the expected results

Created Test procedures & Test cases and executed them.

Performed manual testing of the Lotus script application at unit level,

database level.

Test scripts were created by recording with the help of either of the re-

coding modes, context sensitive or analog.

Test scripts were synchronized and Bitmaps inserted for greater accuracy of

testing and enhancing the TSL.

Analyzing the expected and the actual results using the WinRunner and the

TestDirector.

Tracking the results in the Test Director and reporting the system defects

and bugs.

LoadRunner's Controller and the Virtual user Generator integrated

development environment were used that access the application client server

through its open client, enabling LoadRunner to emulate multiple Virtual

users.

Functional and GUI tests were performed using WinRunner and the stress test

is performed using LoadRunner.

Wrote SQL statements in test script language and performed back-end testing

Involved in validation and verification testing and Navigational Testing.

Executed test scripts to perform regression and functional testing.

Bugs-tracked and reported through remote defect reporter using Test

Director.

Also involved in preparation of Test Logs and Exception Documents

Interacted with developers, users and various members of the team to

discuss and to resolve defects and their priorities.

Environment: Lotus Notes/Domino 4.5/5.0, JavaScript, WINNT.

Tools: Mercury Interactive's LoadRunner 6.0, WinRunner 6.0 and TestDirector

6.0

Client: United Distillers & Vintners North America. FL. May'99 to

Dec'99

3 QA Analyst-Consultant

Access Manager Admin tool:

Performed Functional and Integration testing of Access Manager Admin tool,

which was developed using Java Script and HTML.

This application facilitates to create the user roles for customers to

access a highly confidential business site.

Responsibilities Include:

Reviewed business requirement documents and the technical specification.

Wrote test plans, which detailed the testing scope, strategy, hi-level test

requirements, and necessary resources.

Documented test cases corresponding to business rules and other operating

conditions.

Analyzed user requirements, attended change request meetings to document

changes and implemented procedures to test changes.

Involved in business requirements, user requests and bug scrubs meetings

Involved in manual testing of Cognos reports.

Wrote test cases and test scripts for the functionality testing.

Closely worked with developers and System Engineers to nail down the

technical problems.

Performed regression testing using Silk test.

Tested the application compatibility in all versions of Netscape and IE

browsers.

Performed web testing for this application to test HTTP links, SSL

(40&128bit) encryption.

Report the bugs, e-mail notifications to the developers using the PVCS

Tracker.

Environment: Cognos (Impromptu6.0, Powerplay5.0), HTML, JavaScript, WINNT.

Tools: SILK TEST 5.0.

Cyber Analysts, Hyd, India Dec'98 to April '99

Client: Shree L.V. Systems.

4 QA Analyst-Consultant

Environment: VB 5.0, Oracle 7.3, WIN NT

Tools: SQA Suite 6.1

This is a full-fledged Hospital Management System covering all functional

areas in a hospital. It has the details of all patients. Keep record of all

the doctors, their working hours and consultation fees. The main modules

are Doctor, Patient, Billing and Payroll.

The project undertaken was for stress and functionality testing and fully

automated stress and functional testing of Visual Basic applications.

Responsibilities were:

Developed Test scripts for stress testing.

Developed Load test scenarios to stress test.

Developed SQA Robot Test scripts for performing functional testing.

Using SQA Load Test and SQA Robot to interact with Visual Basic front end.

Using SQA Manager to create and document test plans test cases and expected

results.

Assisting in the process of analyzing large amounts of expected vs. actual

results using SQA Manager and SQA Test Log Viewer and using SQA Manager to

track and report system defects and bug fixes.

Client: AP Telecom, India Apr.'98 - Nov.'98

Environment: PowerBuilder 5.0, Oracle 7.3, Windows NT.

1 QA Analyst-Consultant

Involved in the testing for Project developed using Oracle and

PowerBuilder for different billing systems for local telephone service

provider. It has four modules for the billing system. I was involved in

testing the GUI applications.

The system is developed to calculate the different slab rates to the

different customers.

Developed the test plans and test procedures for the above application.

Created automated scripts using SQA Robot for all Test Cases.

Tested application and reported bugs using Bug Tracking System.

Generation of reports for Defect age, Defect Trend, Test result progress

etc.

Communicating with developers and product engineers.

Automated test cases for regression testing.

Cyber Analysts, Hyd, India Oct.'97 - Mar.'98

Client: Kakatia Textile Ltd.

Environment: VB 5.0,Oracle 7.3, Crystal Reports 4.5, Windows NT

Developer/QA tester

Working for a major software company I participated in the development,

testing & implementation of a Payroll System for Kakatia Textile Ltd.

The system is developed to manage all administrative and payroll needs of

an organization of 1000 employees. This system will give all the MIS

reports.

Analysis, Design & Development of test plan and scripts for manual testing.

White box and block box testing.

Installation testing of software across multiple locations.

Module testing for reporting functions based on pre-selected criteria.

Unit Testing, Business Functional Testing, Stress Testing and negative

testing.

Client: DCL Leasing & Finance Mar.'97 - Sep.'97

Developer/QA tester

Worked for DCL Leasing & Finance, a large finance company, responsible for

the development, testing & implementation of a Financial Accounting System.

Created test cases to test the functionality Test.

Involved in Block box & White box testing, Regression testing, Stress

testing.

Tested and debugged forms developed by implementation.

Manual testing of the complete application.

The system was implemented using MS SQL Server 6.5, Visual Basic 5.0,

Crystal Reports on Windows NT.

Client: Life Insurance Corporation, India Aug.'96 -

Feb.'97.

Environment: AS/400 using RPG/400, CL/400, DB2/400, COBOL/400, Lotus

Notes4.0

Developer/QA tester

Involved in the analysis, development, implementation & testing of a

Customer Accounting & Claims Management Sub-system for a Zonal branch

office

Involved in development of the package

Analyzed & tested the software package.

Involved in Unit testing, system testing, regression testing.

Responsible for documentation of the package.

EDUCATION

Bachelor of Engineering in Electronics.

P.G.Diploma in Computer Application.

2 CERTIFICATIONS

Mercury's CPS Test Suite (WinRunner 7.0/Test Director 7.0)

Mercury's CPS LoadRunner for Databases 7.0

Courses and Training I've attended in the past 5 years

Quality Center (QC) / ALM10

QuickTest Professional (QTP)10 Essentials: Using Quick Test Professional

Class

QuickTest Professional (QTP)10 Essentials: Advanced Quick Test Professional

Class

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