Sql Server Help Desk

Education

DeVry University, Long Island City, N.Y. 08/2008 - 08/2011 Software

Bachelors of Professional Studies - Computer Information Systems (CIS) MS Office Suite,

Coursework includes but not limited to: Connectivity and Networking,

C++ programming, Logic, System Implementation and Design Anti-Virus

(Norton, McAfee,

NPower NY - Technology Service Corps, New York, N.Y. 04/2005 - 07/ Vipre Server)

2005 Norton Ghost

Computer training program, in computer theory, hands on networking and Dreamweaver

a web design project QuickBooks

Adobe Photoshop

Profile Veritas Backup

Driven Information Technologist with extensive experience with Windows Exec

Server, Windows Clients, Mac Servers, Linux and various mobile MSSQL, MYSQL

Operating Systems. Skilled with SonicWall, and Cisco Router, Web, Active Directory

Graphic Design, Databases. Able to troubleshoot, manage and plan for Quark, Photoshop

future business growth. FileMaker

Experience

Databases & CRM

Brooklyn Children's Museum, Brooklyn, N.Y. 09/2011 - Present MS SQL Server

Information Technology Manager My SQL Server

Coordinate maintenance, repairs and installation of hardware and SalesForce

software on all workstations and servers including PC, Macintosh, and Group Link

NT. GroupWise

Plan upgrade, and maintain all network hardware and software

components. Languages

Design a long-term technology plan and direction for the museum. Lead C/

the museum in implementing the technology plan and provide strategy for C++/C#/PHP/Asp.ne

timely system upgrades. t

Coordinate staff computer training and provide resources for individual

training Operating Systems

Oversee Microsoft Exchange 2003/2010 E-mail system, remote access for

staff and museum resources, and all proprietary computer based systems NT, 2000, XP,

including Black baud and Gallery/The Museum System. Vista, 7, 8

Website, maintenance and information distributed via the Internet Server 2003 &

2008

The International Preschool, New York, N.Y. 05/07 - 09/2011 Mac OS X

UNIX

IT Coordinator Linux

Created phone extensions; setup voicemail box, set up Automated Knoppix

Attendant; create users and permissions Fedora Core

Monitored daily File Server, Print Server, Mac OSX Servers, and network

for security flaws Hardware

Supported Windows and Mac Desktop and software installation for users Laptops

and administrators Workstations

Managed Voice Over Internet Protocol (VOIP) phone system Servers

Provided help desk and network support for over 100 users Modems/switches

Ghosted / Imaged / Cloned drives to restore or upgrade pc Network cards

Brooklyn Children's Museum, Brooklyn, N.Y. 07/2005 - 01/2007 Computer

Junior Network Administrator Maintenance

Backed up data for users, administration and maintenance of computer Operating system

network installation

Provided help desk and network support for 120 users Windows Update

Monitored daily File Server, Print Server, Exchange 2003 Server System restore

Provided Migration for Windows 2000 workstations to Windows XP Disk defragmenter

Supported Windows Desktop and software installation for users and

administrators File transfer

Ghosted / Imaged PCs to restore or upgrade operating system setting

Installed, migrated and troubleshot Lotus notes for users Creating boot

Installed VPN Client and tested connection for users disks,

partitioning and

New York Lawyers for the Public Interest, New York, N.Y. 07/2005 formatting hard

drives

Technology Consultant

Maintained computer network and backed up data for users, and Networking

administration WAP/PPP/ VPN

Provided help desk and network support for 40 users Assembled CAT

Daily monitoring of File Server, Print Server, Exchange Server 2003, 5e/Cat 6 Cables

and hosted Server Remote Desktop

Windows NT,

NYC Health and Hospital Corporation, New York, N.Y. 06/2005 LAN/WAN, T1, ISDN

Help Desk Support 3COM Switches

Daily technology support, created user accounts TCP/IP, IPX/SPX

Formatted Hard Drives to efface old user information DNS/POP

Troubleshot daily network and computer problems, and install network SMTP/FTP/TFTP

printers Ethernet

Checked computer software inventory, deployed computer naming VOIP Cisco Phones

convention

Contact this candidate