Sales Customer Service
Resume:
Phillip Jones
Sales Producer at Allstate Insurance
ab9jrl@r.postjobfree.com
Summary
Creative & dynamic sales professional who enjoys working under pressure. I am looking for a sales position
with high growth potential and am available to start immediately.
Experience
Office Manager/Sales Producer at Allstate Insurance
January 2012 - Present (1 year 7 months)
• Advised new clients on insurance products based on liability exposure and budget constraints
• Oversaw sales team of four product specialists
• Extensive product knowledge of property & casualty insurance for both the individual & group market
• Implemented client retention strategy for a $12 million book of business across three offices
• Supported existing clients with regular account maintenance and complex claims issues
• Developed marketing programs to target college and young adult populations with a new revenue target of
$2.5 million
• Managed an annual target of $5 million in revenue for a new field office
• Responsible for daily reporting and writing monthly reviews for senior management
• Trained sales staff on product knowledge, risk management & sales strategy
Server at Romano's Macaroni Grill
October 2011 - May 2012 (8 months)
• Senior Waiter
- Responsible for family clientele & major sports events
- Experienced in upselling premium beverage & food choices to drive revenue
Server/Bartender/Neighborhood Expert at Applebee's
December 2008 - September 2011 (2 years 10 months)
• Experienced Staff Trainer
- Trained new hires on professional conduct & service skills
- Managed program to ensure consistent service standards among staff
• Senior Waiter
- Responsible for family clientele & major sports events
- Experienced in upselling premium beverage & food choices to drive revenue
- Recognized for top sales volume in 2010 & 2011
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Publications
Stripped and Scorned
Authors: Phillip Jones
Languages
Spnaish (Limited working proficiency)
Skills & Expertise
Customer Service
Restaurants
Time Management
Customer Satisfaction
Sales
Microsoft Word
Microsoft Office
Microsoft Excel
PowerPoint
Inventory Management
Leadership
Outlook
Event Planning
Data Entry
Social Media
Marketing
Social Networking
Critical Thinking
Teamwork
Education
West Virginia University
Regents Program, Concentrations in Psychology & Business, 2009 - 2013
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Phillip Jones
Sales Producer at Allstate Insurance
ab9jrl@r.postjobfree.com
Contact Phillip on LinkedIn
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Contact this candidate