Jetiel "JT" Hernandez
National Business Development Manager at Sysdyne Technologies
*********.***@*****.***
Summary
Energetic, hands on, resourceful, and versatile individual with superb multicultural communication abilities.
Goal oriented, team player, quota exceed-er, hunter mentality, money motivated with a passion for selling
systems/software. Fluent in Spanish with a Bachelors of Technology in Network Administration.
Experience
National Sales Accounts Manager at Sysdyne
July 2012 - Present (1 year 1 month)
<> Maintaining new and exiting accounts while generating revenue from these accounts.
<> Proactively assess, clarify, and validate customer needs on an ongoing basis.
<> Building and managing productive professional relationships with key personnel in assigned customer
accounts.
<> Coordinate the involvement of company resources, including delivery, support functions, and
management team in order to meet account performance objectives and customer expectations.
<> Lead solution development efforts that best address customer needs.
<> Pre & post sales support.
<> Participating in marketing events, conferences and creating company newsletter.
<> Formal presentations and demos to management, decision makers and organizational staff online and in
person.
<> Cold calling, emailing, faxing, mailing media and generating estimates.
<> Using Salesforce.com to manage prospects, clients, accounts and entire sales cycle.
<> Negotiate terms of agreement and closing of sales.
<> Manage/support a team of national distributors.
<> Develop sales leads within the assigned territory through the use of door to door cold calling, referrals,
contact with local businesses and direct/electronic mailing.
Sales Associate at Quadrant Computer Resources, LLC
January 2012 - September 2012 (9 months)
<> Maintaining and developing relationships through telephone and door to door cold-calling, appointment
setting, direct mail and email campaigns.
<> Cold calling up to 50 contacts per day
<> Sold IT Managed Services such as web design, server hosting, network management, user management
and data management. SaaS subscriptions and hardware.
<> Presented concepts and demonstrated software functionality using persuasive sales techniques online and
in person.
<> Monitored customer satisfaction and managed resolution of any issues through CRM.
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<> Exceeded sales quota both quarters.
Project Manager at Environmental Compliance Management Corporation
August 2011 - May 2012 (10 months)
<> Lead, motivated and managed a team of three developers in rebuilding a student registration database and
front end application for the Environmental Compliance Management Corporation in Chittenango, NY.
<> Participated in the creation of: WBS (Work Breakdown Structures), RAM (Responsibility Assignment
Matrix), Gantt Chart, Customer Requirements Documents, risk assessments, change assessments, various
statistical analyses.
<> Formulated weekly status reports and presentations on project progress.
<> Tracked project progress and allocation of resources with Microsoft Project 2010.
Field Service Engineer at Field Solutions
July 2010 - August 2011 (1 year 2 months)
<> Provided hardware and software support for different clients in the major tri-state area.
<> Managed and configured major manufacture servers such as: Sun, Dell, HP, Hitachi and Fujitsu.
<> Configuring switches/routers/firewalls from HP, Cisco and Juniper.
<> Worked as Project Manager for main data center operations. Supported products such as Dell PowerEdge,
HP Servers(ProLiant, Blade and Storage), Hitachi Servers (Acer, Synology Disk Station and Storage), Fujitsu
PrimePowers, and Sun Enterprise Servers such as 65k, 55k and 45k.
<> Assigned to support hardware maintenance at data centers for major corporations such as; Network
cabling and network infrastructure installations.
IT Sales Executive at Surasell Enterprise
May 2008 - June 2010 (2 years 2 months)
<> Developed solutions to meet the customer's business and technical requirements. Apply technical
knowledge and expertise to design appropriate solutions using our network infrastructure products.
<> Built a great relationship with the customer to establish a referral list from friends, family, and
organizational members.
<> Cold calls, field visits and online demonstrations.
<> Met and exceeded my monthly sales quota of selling IT equipment.
<> Partnered with Service to resolve problems and ensure customer satisfaction. Assist service with problem
isolation when source was unclear.
<> Negotiated the terms of an agreement and closing sales.
Specimen Processor at CBLPath
April 2006 - May 2008 (2 years 2 months)
<> Obtained and currently have NYS Licensed Laboratory Technician license.
<> Recognized complex polypoid soft tissue from the upper/lower GI, prostate cores, breast cores, liver
cores, and other random biopsy sites while performing appropriate dissections and inking procedures. Also,
input a gross description into a computer which included size, color, and type of sample.
<> Actively engaged in documenting, forwarding and providing feedback to the IT administrator problems
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associated with the in house laboratory information system created.
<> Ensured quality assurance by maintaining patient, doctor and specimen data consistent.
Projects
ECMC Class Registration Application Rebuild
August 2011 to May 2012
Members:Jetiel "JT" Hernandez, Jadon Hale, Hans Keller
Language: VB.Net
Goals/Functions: A redesigned database program. A four-man team created the program for ECMC, a school
for chemical training for businesses in the State of New York, to connect and manage their database.
Languages
English (Native or bilingual proficiency)
Spanish (Native or bilingual proficiency)
Skills & Expertise
Databases
Windows
Computer Hardware
Microsoft Office
Networking
Active Directory
Cloud Computing
VMware ESX
Microsoft Servers
Dell PowerEdge Servers
HP Servers
Sales
Programming
Linux
Virtualization
Microsoft Exchange
VoIP
Sales Management
Persuasion
Customer Acquisition
Project Management
New Business Development
Negotiation
Sales Presentations
Busine
Resource Management
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Education
Morrisville State College
Bachelor of Technology, Network Administration, 2009 - 2012
Activities and Societies: Educating Leaders in Today's Environment, Information Technology Club Member,
Team leader on Marketing Habit for Humanity Home Rehabilitation
State University of New York College of Agriculture and Technology at Morrisville
Associate of Arts and Sciences (A.A.S.), Computer Technology/Computer Systems Technology, 2001 - 2005
Brooklyn Technical High School
Regents Endorsed H.S. Diploma, Media Communications, 1997 - 2001
Honors and Awards
Dean's List, President's List
Interests
Reading cutting edge technology, Outdoor Activities, Gym
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Jetiel "JT" Hernandez
National Business Development Manager at Sysdyne Technologies
*********.***@*****.***
Contact Jetiel "JT" on LinkedIn
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