NAGENDRA GARLANKA
********.********@*****.***
561-***-****(cell)
PROFESSIONAL SUMMARY:
• 12 years plus of IT experience in the areas of infrastructure design, planning,
implementation, infrastructure support and user training for various intranet/internet application deployments
with extensive experience in IBM WebSphere and related integration products.
• Expertise in installing, configuring,, administering, troubleshooting and
maintenance of IBM WebSphere Application Server 6.x/7.0/8.0/Portal Server 6.x/7.x and Process Server
v6.1 on Linux, AIX, Win platforms
• Experience in installing fix packs, cumulative fix packs for all versions of
WebSphere Application Server/Portal Server v6.1/7.0 & Process Server v6.1.
• Expertise in deployment, administering, troubleshooting, performance tuning of
Applications on WebSphere Application server 6.1/7.08.0, Portal Server 6.X/7.0 and Process Server
6.1/BPM7.5
• Expertise in OpTier in APM Technology. Extensive experience in installing
OpTier Agents (Context Agents, Tier Extensions and BTM) and showing periodic demos. Developed and
showcased value delivery in a challenging enterprise environment.
• Experience in administration of CA agents, enable SSO, Web Server and
Application server according to technical architecture design.
• Expertise in organizing and planning the implementation schedule, monitoring
implementation timelines, coordinating communications, handling change management during final testing and
implementation.
• Proficiency in identifying bottlenecks and troubleshooting network/application
problems quickly using OpTier/BMC, WPTT, Wily Introscope and Site Minder
• Experience in IBM Installation Manager and package utility tools for IBM
WebSphere installation.
• Adept at writing shell scripts with wsadmin(JACL, Jython) scripts to automate
various WAS administration and deployment tasks such as JVM configuration, J2EE application deployment,
ear/war installation, backups, JVM export/import.
• Experience in installing, configuring and administering IBM HTTP Server,
Tomcat Apache, WebSphere MQ, LDAP, JBoss v4.5/5.1 in a heterogeneous environment.
• Working knowledge of MQ Series, IBM Data Stage, and Commerce Server
Admin in distributed corporate environment.
• Successful implementations of Workload Management (WLM) using cloning and
clustering techniques including Horizontal and Vertical Clustering for failover and backup/recovery processes.
• Excellent problem determination and resolution, Root Cause Analysis ( RCA) and
communication skills with ability to work under pressure in a highly visible role.
Excellent analytical, problem solving, documentation and communication skills.
Ability to work effectively, both independently and as part of a team.
TECHNICAL SKILLS
WebSphere Application Server8.0/7.0/6.x, Process Server v6.1, Portal Server v6.1/7.0,
Middleware
JBoss 5.x, IBM BPM, Message Broker v6.1/7.0
Monitoring Tools OpTier4.x/5.1, BMC, WPTT, Wily Introscope, Site Minder
Database Oracle 11G/10G/9i DB2, SQL Server
Operation Systems Red Hat Linux 5.x/6.3, AIX 5.x/6.x, Solaris7/8, RS6000, HP-UX11i, Win 2K
Web Tech HTML, JavaScript, JSP, XML, XSL
Languages Java, C, C++, C#.NET, VB.NET, ASP, SQL
Web Technologies EJB, HTML, Servlet, JSP, XML
Web Servers Apache Tomcat, IBM HTTP Servers, IIS, iPlanet.
Scripting Jacl /Jython, wsadmin, Korn/Bash Shell
Protocols TCP/IP, DNS, LDAP, SOAP, HTTPS
Defect Tracking Tools Clear Case/Quest,SVN, Maven
Ticketing System HP Service Desk, Remedy Action Request System V6
PROFESSIONAL EXPERIENCE:
Trustmark Insurance, Lake Forest, IL 03/13 – till
Date
WebSphere & Message Broker Engineer
Responsibilities:
• Responsible for Setup, Installation, Configuration, Administration and Integration
of ALIS product using WebSphere 7.0 on Test infrastructure support environment.
• Responsible in creating the documents and diagrams for the process flow.
• Attended design and code review meetings for various applications to integrate in
ALIS product.
• Supported Testing team and Vendor for trouble shooting the issues.
• Responsible in installing patches and fix pack for WebSphere Infrastructure
environment.
• Responsible in creation and monitoring the MQ Queues for ALIS product.
• Responsible in trouble shooting complex design flows using WMB toolkit.
• Worked closely with the WMB developers in high performance patterns for a
solution SOAP Nodes, mapping, transformation, DB nodes, JAVA nodes, ESQL, error/exception handling,
logging, tracing.
• Responsible in maintaining the sub version, code drops using RAD.
• Setting basic datastage users, assigning roles and project permissions.
• Providing development support to the datastage developer team as needed.
State Farm, Bloomington, IL 10/07 –
02/13
Sr. WebSphere Administrator (3rd Level-Technical Analyst)
Responsibilities:
• Responsible for Setup, Installation, Configuration, Administration and Integration
of IBM WebSphere Application Server 6.x/7.0/8.x on Test/Production infrastructure support environments.
• Expert in OpTier/BMC/WPTT/Wily/Site Minder products to monitor memory,
threads, gc for health check.
Responsible in trouble shooting complex design flows using WMB toolkit.
• Involved in trouble shooting with WMB developers for a solution SOAP Nodes,
Mapping, Transformation, DB nodes, JAVA nodes, ESQL, error/exception handling, logging, tracing.
• Expert in monitoring the sending/receiving MQ Queues using BMC-Qpasa
product.
• Responsible in supporting systems/applications/services build using WebSphere
Message Broker v6.1/7.0.
• Involved in JBoss v4.5 server administration tasks to development teams to ensure
the proper configuration of our enterprise wide application environment.
• Responsible for installing CA APMv9.1, installed agents on AIX/Linux WAS
LPAR’s, configured JVM’s, generated reports and templates for Application business requirements.
• Involved in migrating the J2EE Web Applications from WebSphere Application
Server 6.x to JBoss v4.5.
• Involved in integrating JBoss Web Applications for multiple platforms using SOA
implementation.
• Responsible for installing and configuring IBM Installation Manager 5.x/6,
package utility for local repository and WebSphere Application Server 8.5.0.1/8.0.0.5.
• Responsible for installing WAS patches and CA agents, enable Single Sign ON
(SSO) to various Applications.
• Involved in migrating the existing applications in WebSphere Application Server
6.x to 7.0 to 8.x.
• Deploy and configure like Data Sources, URLs, Name Space binding etc.,
property files to WebSphere Application Servers using the BEST and Prop exec Exec Tools.
• Responsible for creating the SVN repository, code versions of Trunk, Branches
and Tags.
• Responsible for coordination in implementing and follow up on problems
encountered during issuance.
• Knowledge and understanding of and experience with a formal production change
control process.
• Responsible for opening the ticket (PMR’s) whenever required with IBM and
BMC and resolve the issues.
• Administration of connection between WebSphere and Webserver using plug-in
using the WASM Tool.
• Expert in usage of UNIX(AIX, HPUX, Linux) commands for monitoring server.
• Involved in migrating the WAS software and applications from AIX v5.2 to Red
Hat Linux v5.8/6.3.
• Involved in automating Enterprise application installations and resource
configurations using jacl/jython
scripting on AIX v5.2/Linux v5.8/6.3 operating system.
• Involved in installing and configuring WebSphere Portal v6.1/7.0 and WebSphere
Process Server v6.1.
• Troubleshooting and Administration of IBM WebSphere Admin Server, BPM,
Apache instances, HTTP.
• Provided 24x7 support, on call rotations for assigned applications.
CNA Insurance, Chicago, IL
AIX/WebSphere Administrator (Primary Support) 11/05 –
09/07
Responsibilities:
• Responsible for in assigning, directing, and checking the work of the project and
infrastructure team members.
• Responsible for configuring the Clustered Env using WebSphere Deployment
Manager.
• Managing and configuring WAS global security and J2EE application-level
security along with the internal applications and infrastructure provided for security and authentication.
• Responsible in planning, organizing and controlling the activities of various Web
Applications and helping the team members on performance evaluations for the Web Application.
• Helping and suggesting the Developers to implement the CNA standards to
support host-based, client server, distributed or web-based applications and interfaces to databases.
• Giving Training for the new comers to deploy the application using WAS Menu
automated scripts.
• Involved in automating Enterprise application installations and resource
configurations using jacl/python scripting on AIX operating system
• Responsible for Configuring/Administering/Load Balancing the IBM
HTTP/Apache Web Server.
• Provided the rules/regulations and test plans for Disaster Recovery operations.
• Providing technical support to Infrastructure Engineers/Developers to implement
the resolution of highly complex, technical problems and its integration into the firm's existing CNA computer
systems.
• Opened issues with IBM to resolve problems. Managed communication until
resolution.
• Conducted WebSphere demonstration, training and overview to various clients.
MasterCard International, St. Louis, MO 07/05 – 10/05
WebSphere Administrator/Application Support
Responsibilities:
• Troubleshooting and Administration of IBM WebSphere Admin Server, Apache
instances, HTTP Web Server.
• Responsible for Configuring/Administering/Load Balancing the IBM
HTTP/Apache Web Server.
• Responsible for Folder duty and implementing CCF’s during On Call.
• Responsible for the Code Drops on WebSphere and WebLogic instances
Information Resources Inc. – Chicago, IL 09/04 – 06/05
WebSphere Administrator (Primary Support)
Responsibilities:
• Responsible for installing and configuring Real-time Performance Management
(RPM) for Dev/Test/Prod environments using Oracle and DB2 as repositories.
• Responsible for installing and configuring the Clustered Env using WebSphere
Deployment Manager.
• Written Scripts to install and update the fixpacks for the WebSphere using
PatchLink Updates
• In charge of tracking the Remedy tickets and assigning to the Team members.
• Used Log Analyzer and Traces to troubleshoot WebSphere Application Server and
RPM.
• Written Scripts for the Perf Entry and implemented using PatchLink Updates
Bank One – Schaumburg, IL 04/04 –
08/04
WebSphere Administrator/Technical Team
Responsibilities:
• Responsible for adding and federated the Nodes into Deployment Manager.
• Responsible for Installing/Configuring/Administering the IBM HTTP Web Server.
• Troubleshooting and Administration of IBM WebSphere Admin Server and
Deployment Manager.
• Administration of connection between WebSphere and Web Server using
Webserver plugin.
• Involved in Load Balancing the App Servers using CSS Load balance.
• Involved in implementing the cron jobs for the Production and Staging env on
AIXv5.1 operating system
• Organized Task Plan reviews, interacting with Appl Team, Security, Networking
groups for various Applications.
Illinois Department of Human Sciences – Springfield, IL 10/03 -
03/04
AIX/WebSphere Administrator
Responsibilities:
• Deployed WAR/EAR files into the WebSphere Application Server on AIXv5.x
operating system
• Used Log Analyzer and Traces to troubleshoot WebSphere Application Server.
• Create WebSeal failover methods and transaction load management utilizing IBM
EdgeServer, WebSeal and WebSphere technologies.
• Written and Created SSL and Digital Certificates for requesting, generating and
implementation for the Production/Testing and Training Environment.
• Involved in Load balancing/Tuning/Clustering for IBM WebSphere Application
Server using Deployment Manager
• Involved in Installing and Configuring the WebSphere Deployment Manager for
the Load Balancing and Clustering.
• Troubleshoot the WebSeal Configuration during fail over for the Production
Verizon Communications, Silver Spring-MD 07/02 -
09/03
UNIX/WebSphere Administrator/Middleware
Responsibilities:
• Designed, created and tested Unix System V Packages (Binary/Config/Scripts) for
IBM WebSphere4.x/5.x and Deployment Manager product.
• Developed and maintained shell scripts that facilitate the Administration of IBM
WebSphere
• Create server failover technique and transaction load management utilizing IBM
Edge Server and WebSphere technologies.
• Written Unix shell scripts and jobs for production to create, update, delete, start
and stop in WebSphere Admin and Application Servers
• Created Packages for MQSeries/Deployment Manager/Edge Server/Orbix/
VisiBroker for various projects 0n AIX/Linux/HP operating systems
• Written and Created a Training Packages on IBM WebSphere MQSeries for the
Release Management and Project Management Teams
IBM – Software Group, Boca Raton, FL 11/00 –
06/02
AIX/WebSphere Business Integrator (WSBI)
Responsibilities
• Installed and configured the various products like IBM WebSphere, HTTP Server,
MQ Series, LDAP, JMS, and MQAK on AIX Environment.
• Customized components and packaged for individual applications.
• Configured the JMS Listener and also Message Driven Bean.
• Involved in installation the AIX Operating Systems in Development & Test
environments.
• Documented the List of prerequisites like Patches, Upgrades, Software, Hardware,
Network requirements for the AIXv5.1 and Linux Operating System
IMR Global, Boston, MA 07/99 – 10/00
WebSphere Admin/Consultant
• Involved in installation and configuration of WebSphere server on Solaris.
• Involved in Logic of Business functionality was used to retrieve the data from
Database Server
• Implemented the navigation in Status Management and Number Tracing
Components
• Involved in production and user support.
EDUCATION
• Masters of Computer Applications(MCA) from Andhra University, Andhra
Pradesh – India in 1997
• Bachelor of Sciences(B.Sc.) in Electronics from Andhra University, Andhra
Pradesh – India in 1994