Administrative Assistant Customer Service
Resume:
Amanda R. Rubino
Computer savvy Administrative Assistant
London, OH 43140
**************@***.***
OBJECTIVE
An administrative position in a fast-paced environment.
SKILLS
Excellent Organizational Skills
Strong Customer Relations Skills
Strong Computer Proficiency
Strong Data Entry Skills
Telephone Answering, 12-Line System
Word Processing and Typing: 55+wpm
10-Key Calculator
Filing
Computer: WordPerfect 5.1, Microsoft Word, Excel, Power Point, Access, and Outlook. DOS, COBOL, AS400, PKMs,
Quicken, QuickBooks, and other various types of software along with some Accounting background.
WORK EXPERIENCE
Data Integrity Specialist
Sears Holding Corporation - Kmart - London, OH - July 2013 to present
Stocking all product shelves and make sure anything that needs zeroed out is turned sideways. This is so the Data Integrity Lead can go
through and zero everything out. Making sure product is in correct spot and matches the tag corresponded with it. Make signs for the
next advertisement. Check all products in the store for expired dates. Use RF gun. Use the computer and printers and their
corresponding store software.
Secretary/Customer Service Representative
Millard Refrigerated Services - Springfield, OH - November 2011 to 2013
Handled all word processing and typing. Entered data for reports, production items, shipping, and inventory. Maintained computerized
inventory of all parts, supplies, and products. Helped plan and organize company functions. Answered the telephone and represented the
company in a professional and businesslike manner.
Accomplishments:
Running inbound and outbound paperwork and completing it in a timely fashion.
Is very efficient on the program used in the office as it is set up as an Microsoft Access programming system. Check in drivers on third
shift which is inbound receiving only and first shift which is outbound only. Committing of product when needed for the next business
days trucks as well as outbound paperwork. Do some billing when Office Manager needs a hand.
Use excel and word for projects given by the Operations or Office Managers.
Organizing and amending the current office training manual. Using my knowledge of the system and making it easier for someone off the
street to come in and learn the job.
Employee of the Month, February, 2012.
Administrative Assistant
Bob Evans Farms - Distribution Center - Springfield, OH - April 2009 to November 2011 -
Distribution Center was then bought out by Millard Refrigerated Services in October 2011 started business as Millard
Refrigerated Service in November 2011.
Handled all word processing and typing. Entered data for reports, production items, shipping, and inventory.
Maintained computerized inventory of all parts, supplies, and products. Helped plan and organize company
functions. Answered the telephone and represented the company in a professional and businesslike manner.
Accomplishments:
Created, organized, and set up an information center for manuals and schematics.
Result: Better access to needed information, and less time searching for it.
Filed all paperwork daily.
Kept an accurate inventory of office supplies.
Made a weekly spreadsheet of all the weights of the trucks that came in and out on a daily basis.
Kept track of pallet counts from cross dock products
Made many memorandums when needed.
Typed letters, essays and any other documents needed for the Plant Manager.
Used AS400 and PKM systems to run paperwork for drivers and to set up loads.
Administrative Assistant to VP in Sales and Marketing and the Director of Etching
Moderne Glass Company aka Glass America - Aliquippa, PA - October 2005 to April 2008
Handled all the artwork that was emailed in by customers. Coordinated with the art department to make sure the artwork could be put on
certain products. This helped me distinguish which process to be used. Helped schedule visits for the Director of Etching. Answered calls
from the call center on large quantity pricing with shipping estimates included. Helped edit it the yearly catalog. Went on a work trip to the
ASI show in Orlando, Florida to help represent our products and to explain the processes to customers who stopped by our booth.
EDUCATION
Associates in Applied Sciences in Computer Information Systems/Telecommunications
Community College of Beaver County - Monaca, PA 1998 to 2003
Working towards my Bachelor's Degree in Computer Information Systems
Robert Morris University -
Coraopolis, PA 2001 to 2002
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