Office Technician

MARK W. LAZAR

209-***-**** • *******@*****.***

**** ******* ****** • DENAIR, CA 95316

E XPERIENCE

February 2012 - June 2012: Parker Hannifin - Racor Division Modesto, CA

IT Support - Help Desk

Technical assistance for users over the phone and in person within main office and

production area.

Maintaining / troubleshooting: computers, networked office / label printers,

phones, and projector setups.

Acting as a link between user groups to help determine root causes of business /

labeling system issues.

April 2005 - June 2009: Agnes Baptist Elementary School Modesto, CA

Paraprofessional Lab Technician

Instructing / assisting students in school’s computer lab while maintaining

computers and network equipment at the site.

Performing OS installs, computer scrubs, ghosting, configurations of PCs and

laptops for specified users, including Macs.

Setting up user accounts / email, supporting school staff with student reporting and

database software.

Interacting with users and administrators using different forms of communication

skills.

E DUCATION

2011: California State University, Stanislaus Turlock, CA

Bachelors Degree in Science: Computer Information Systems

2006: Modesto Junior College Modesto, CA

Associates Degree in Art: Computer Graphic Applications

S KILLS AND TECHNICAL QUALIFICATIONS

SQL, Visual Basic, Database Design, Systems Analysis and Design. Vast

experience with the Microsoft Office suite.

Passion for performing strategic analyses and industry-related research.

Possesses excellent written and oral communication skills.

Works well in collaborative environments and team projects.

Contact this candidate