Manager Supervisor

Manuel Caballes

Support Services Supervisor

ab9ioa@r.postjobfree.com - 727-***-****

Operational Supervisor with broad experience in both laboratory operations and healthcare

compliance.

Specific areas of expertise include:

• Pre-analytical Processing and Logistics Experience

• Workflow and Productivity Metrics Design

• Employee Coaching and Performance Management

• P+L Responsibility for Overall Department Performance

• DOT Hazmat Certification and Trainer Certificate

• IATA Hazmat Certification and Trainer Certificate

WORK EXPERIENCE

Support Services Supervisor

Accessioning Dept & Reference Labs - 2008 to 2010

LABCORP - Dubai - 2006 to 2010

LabCop is a $2B Clinical Laboratory Corporation with several strategic subsidiaries (DIANON,

USLABS) and is considered the 2nd largest clinical laboratory in the United States with over 30,000

employees. LabCorp services all major private medical insurance companies through exclusive

agreements and participates in both Medicare and Medicaid programs by offering medical

diagnostic services to patients in the US, Puerto Rico, Belgium, and most recently, Abu Dubai.

As a (08-10) Support Services Supervisor Reference Labs(Accessioning Dept), responsible for all Florida

Division (including Puerto Rico, Bahamas, and Virgin Islands) reference testing

logistics and preparation of specimens for shipment to affiliated laboratories for testing. This

includes accessioning, splitting, aliquots, separations, frozen sample preparation, and packaging of shipments

in compliance with IATA regulations (governing bio-hazardous materials in airspace), the Food and Drug

Administration (Blood-borne Pathogen), and the Department of

Transportation (DOT) (governing inter-state transport of hazardous materials). A direct staff of 34,

Operational support in each department and reporting to the Technical Laboratory Director,

Tampa Laboratory.

• Reduced uncontrollable Over-Time from a high of 43% to a low of 7% through cross

training and implementation of LEAN laboratory concepts to streamline processes and reduce inefficiencies.

• Created Standard Operating Procedures for the Department as well as Instructional

Guides with accompanying metrics to each step of the preparation process of each bench.

• Played in integral role in ensuring that department met the standards for accreditation

needed to pass the College of American Pathologists (CAP) ISO 15189 Quality Inspection,

which was a complete success.

Trainer

- 2007 to 2008

Support Services Team Lead

- 2007 to 2008

Entry Level Position Specimen Accessioner

Time Line (LABCORP) - 2006 to 2007

GROCERY MANAGER

WINN-DIXIE - 2005 to 2006

Performed the grocery management function at the retail location for nearly 75 employees and direct reports

of 8 employee, As the Grocery Manager - Stocking and Merchandising,

responsibilities include all of the Grocery Management Functions including Loss Prevention,

Merchandising, Logistics, and Workforce Management. In this role:

• Participated as part of a group that traveled to New Orleans to support Winn-Dixie s

pledge to assist Hurricane Katrina Victims.

• Lead a team of employees to setup Floor Plans for existing stores and assist with repairs at retail locations

damaged by Hurricane Katrina.

WINN-DIXIE - 2001 to 2006

The WINN-DIXIECorporation of grocery-chains is a 43 billion USD Jacksonville;Florida based

Organization that operates several retail store chains that sell food and household products to

American households.

Senior Merchandising Associate

WINN-DIXIE - 2001 to 2005

As the Senior Merchandising Associate from 2001until2005, I accomplished the following:

• Served as a backup to the Grocery Manager when opening and closing retail location daily.

• Re-organized inventory room to facilitate the location of merchandise by placing food

products on individually labeled palates.

EDUCATION

Northeast High School - Tampa, FL

2000 to 2004

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