Manager Customer Service

Isis Bargallo

PO Box ***

Lithia Springs, GA ****2

************@*****.***

786-***-****

Objective

A dynamic and responsible worker seeking a company with opportunity for advancement & responsibilities leading to

a managerial position.

Summary of Qualifications

Telephone and communication skills Public Relation, Event Planning & Public Speaking

Customer Service Relation Employee Screening/hiring

Fluent in Spanish/English Clerical

Switchboard/PBX WMS & Control

MS Office, Word, Works and some Excel

Filing and document processing

Accounts payable and receivable/Accounting

Organizing functions and activities

Cash Handling/ Banking Transactions

TSA certified

Professional Experience

Agility Logistics in Atlanta, Georgia

* Assistant for Logistics/Air Export Agent (July/11 to July/13)

Supply chain and logistics concepts, information data, data entry, import & export warehouse assistance,

communication with vendors and LTL carriers, knowledge of procedures and regulations, complying with Distribution

Regulations assisting warehouse manager with any tasks needed in order to satisfactorily execute assignments etc.

Buzzard’s Roost in Key Largo, Florida

*Server, Bartender, Night Manager (October/07 to May/11)

Serving the public in a food and beverage industry, supervising staff and helping with the operation of the

establishment.

All Keys Boatlifts in Key Largo, Florida

*Office Manager (September/08 to September/10)

Assisting clients, dealing with issues within the Bldg. Dept., code enforcement, clerical, accounts, legal

documentation, supervising employees, working with President of company etc.

Free Press in Tavernier, Florida

Executive Marketing Associate April/07 to September/08

*Creating and building ads, assisting clients, meeting quotas and deadlines, etc.

Paradise Homes in Key Largo, Florida

*Administrator Asst., Executive Asst, Office Manager (April/06 to April/07)

Administering Office, handling clients, dealing with floor plans, supervising workers on site,

payroll, answering phones, meeting quotas, permit running, assisting with running the business.

Schwartz Property Sales, GMAC of Key Largo, Florida. (September/04 to April/06)

*Administrator Assistant/Call Center/ Property Management.

Assisting Office administrator, assisting with closing and listing documents, clerical and filing, answering phones,

running courier to other offices.

Organizations

*Little Seahorse Academy and Marc in Florida Keys.

*City College Student Ambassador (2003-2005)

* BPW Committee/ Motivational Speaker for Making It Count/4yrs/ Advocate for Troubled teenage girls./3 yrs

Education

*Bachelor of Science in Business Administration/ completed in December of 2005 at City College of Miami.

*Minor in International Business and Accounts.

Master’s Degree in Criminal Justice graduation date June 2010

References available upon request

Contact this candidate