Engineer Project Manager

harold B. galloway, II

*** ******* *** **** . *******, Georgia 30228 . 678-***-**** or (404)477-

4498

. E-mail address:ab9iio@r.postjobfree.com

url: beknown.com/harold-galloway

Objective

To use my Technical expertise in the Information Technology Field.

Employment

Randstad, Inc.; Atlanta, Georgia January 2012 -

Present

Network Consultant

Client: AT&T

. Configure, Install and Troubleshoot Cisco equipment at Hilton

Corporation Sites

. Perform testing and training of installed equipment

. Lead engineer for the Hilton Sites for the ordering, installation and

troubleshooting of the Wireless Solution provided-using 802.11

a/b/g/n protocols for access points,

. Performed Air Magnet Survey using Air Magnet Survey Pro of finished

wireless/wired install

. Assembled all data into a concise report for AT&T

. Perform wireless site surveys at Hilton Hotels throughout the United

States with Air Magnet Survey Pro

. Compiled data into a heat map of the wireless signal dealing with

ssid and access point number

. Design a workable network solution for the signal loss encountered

during the site survey

. Completed Visio drawings of the findings of the site survey,

completed detailed survey forms and utilized those to give whiteboard

presentations to AT&T officials

Client: DHL International

. Installed, configured and troubleshoot Cisco TelePresence CTS systems-

1000 series and 3000 series

. Provided onsite support and training for the initial startup and

continued usage

Client: BB&T

. Trained Call Center staff on the features of the Cisco 7942 telephone

(answering, parking, setting up voicemail, accessing the directories-

missed calls, etc.

. Assisted Staff with setting up their initial voice mail on the new

phones and provided onsite assistance for any other incidents/problems

that may have arisen

Verigent, Inc.; Moorseville, NC

August 2010- Present

Network Engineer

Client: Kirkland's Home Furnishing Store

. Replace POS system

. Replace backroom server and configure as necessary

. Troubleshoot any network problems once POS system is installed

. Assemble data/pictures into a concise report to be sent to the client

Air Magnet Engineer/Network Engineer

Client: Starbuck's Roasting Plant- South Caroline

. Performed Wireless survey with Air Magnet Survey Pro of wireless

signal in this facility

. Compiled data into a heat map of the wireless signal dealing with ssid

and access point number

. Design a workable network solution for the signal loss encountered at

the facility

. Assembled all data into a concise report for British Telecom, Inc

Client: American Honda Motors Corporation- Training Facility (Nationwide)

. Installed Riverbed Network Accelerators and wireless controllers in

facilities

. Configured, installed and troubleshoot wireless equipment

Coleman Technologies, Inc.; Atlanta, Georgia March 2008 - March

2010

Network Engineer

Client: HCA Hospitals

. Performed wireless site surveys at over 42 HCA hospitals throughout

the United States with Air Magnet Survey Pro and Spectral Analysis,

. Lead engineer for the 42+ HCA hospitals for the ordering, installation

and troubleshooting of the Wireless Solution provided-using 802.11

a/b/g/n protocols for access points,

. Completed Visio drawings of the findings of the site survey, completed

detailed survey forms and utilized those to give whiteboard

presentations to HCA officials;

. Performed configurations to change Cisco autonomous access points to

Cisco LWAPP;

. Configured and installed 4404 Cisco controllers and switches;

. Instructed and managed wire contractors in the performance of their

cable pulling and termination duties;

. Installed, troubleshoot and maintained light weight access points

(LWAPP) and controllers at the client's location;

. Performed decommissioning of old client equipment- remove and erase

previous configurations;

. Trained personnel in the use of the updated equipment;

. Configured, installed and troubleshoot Cisco 7970 IP Telephones,

Configure, implement and install Point 2 Point Solutions;

. Performed IOS upgrades for 3500 series switches, 3700 series switches,

6500 series switches;

. Performed VTP upgrades and institute cutovers for Gwinnett Medical

Center, configured VPN tunnels and VLANs to speed up networks and

reduce congestion.

. Installed, configured and troubleshoot Cisco TelePresence CTS systems-

500 series, 1000 series and 3000 series

Technisource, Inc.; Atlanta, Georgia August 2007 - Present (As

Contracted)

Wireless Field Engineer/Trainer

Client: Cadbury Schweppes'

. Lead Engineer to provide training for the Symbol 9097 Wireless

Handheld Computers;

. Clientele include Cadbury Schweppes' Delivery personnel and Salesmen.

. Responsible for pre-install site surveys, installation of wireless

access points and controllers, assembly and staging of racks and

handhelds (including upgrades and any configurations), managing

secondary trainers on site and acting as lead trainer on site, certify

the training of the personnel.

Client: Tyson Chicken

. Programmed and installed POE switches and wireless access points in 14

Tyson Chicken plants throughout the SE United States and made the

sites wireless.

. Proficient with Air Magnet survey tool and Spectral analysis to

provide documentation of adequate wireless coverage in completed

sites.

Client: Veteran Administration Hospitals

. Worked as a Tech Lead for Dell Deployments while performing System

Upgrade/Replacements at Veteran Administration Hospitals in the United

States and Puerto Rico.

. Managed a Crew of no less than 8 people and worked as Lead Engineer

with the VA Hospital IT Management Personnel in performing system

migrations

Lodgenet- Stayonline, Inc.; Atlanta, Georgia October 2005 - August

2007

Network Engineer (August 2006 - August 2007)

Clients: Omni, Hampton Inn, Hyatt Place Hotels

. Performed proper installation and site surveys; perform wireless

testing at over 38 hotels(Omni, Hampton Inns, Hyatt Place) throughout

the United States;

. Worked with RF regional engineering to optimize the signal through the

site;

. Experienced with VPN client services setup and maintenance;

. Pulled, terminated and tested CAT5 and LMR Cabling throughout site as

required;

. Acted as Project Manager to direct electricians and other contractors

as required;

. Installed, configured and tested Cisco Access Points such as the

1121,1131,LAP1131, 1220, 1231 and 1242; Cisco Routers, 2950/2960

Cisco Switches, and Cisco 4402 Wireless LAN Controller as well as

Trendnet TEG-S2600i 26-Port SNMP Stackable Switches and Proxim Orinoco

AP 2000 Access Points;

. Installed, configured, and troubleshoot Cisco Point to Point

solutions;

. Modified configuration files to work in a controlled situation;

. Conducted system acceptance testing and training of personnel at

newly installed sites;

. Proficient with Word, Excel, Visio, Air Magnet and Cisco Aironet Site

Survey Utility; configuring Guest Pass Servers, Guest Pass Directors,

Packeteer Packet Shaping Monitor and Nomadix servers.

Technical Support Analyst (October 2005- August 2006)

. Worked in a helpdesk environment (tier 2 support) responsible for

assisting clients with connectivity problems as well as billing issues

for hotels which have acquired Stayonline service contracts;

. Ability to log unto client's computers and networks to assist with

problems they may be encountering, proficient with Windows XP,

Macintosh, FireFox, Morbo, Microsoft Excel, Windows 95/98, Microsoft

Word, Visio and PowerPoint.

Echostar Communications, Atlanta, Georgia January 2001 - March

2005

Field Service Manager (August 2003-March 2005)

. Responsible for managing the activities of installation personnel in

the Forest Park DNS

office.

. Manages recruiting, hiring, and training of new employees to ensure

positive results.

. Provided daily leadership to employees within the office;

. Trained new and existing installation staff members on new and

effective installation techniques and tools.

. Responsible for monitoring and reporting to higher management any

safety violations and/or performance issues regarding internal

installations.

. Managed timesheet/timecards, and monitor payroll information of

employees;

. Conducted performance appraisals of trainees and seasoned technicians

to provide feedback to management for promotional purposes;

. Proficient with Windows XP, Macintosh, Microsoft Excel, Windows 95/98,

Microsoft Word, and PowerPoint.

Lead Commercial Technician (January 2001-August 2003)

. Proficient using signal meters, spectrum analyzers and signal

generators to detect and correct signal loss and signal interruptions.

. Facilitated and ensured vehicle maintenance and upkeep.

. Managed, designed and implemented new Commercial Projects as well as

oversee any existing Commercial project.

. Performed site surveys, planned head-ends, tested wiring and all

equipment for Multiple Dwelling Units (MDUs) ;

. Performed in the role of 'Project Manager' for high profile or

'special' events- performed pricing and acquisition of materials used

in the project as well as managed the technicians onsite at the

project;

. Provided training to new personnel for customer service/ education,

also implementation of new policies and procedures.

EDUCATION:

B.S. - Electrical Engineering May 1985

Tuskegee Institute; Tuskegee, Alabama

CERTIFICATIONS:

. CWNA- Certified Wireless Network Associate

. CCDA- Cisco Certified Design Associate

. CCNA- Cisco Certified Network Associate

. Certified Manager/Supervisor, Clayton State University, Morrow, GA

. Dell Certified Tech Lead and Software Specialist

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