Customer Service Sales
Resume:
Aquene Cleveland
Santa Monica CA 90404
***************@*****.***
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Career Summary
Highly motivated, professional, and outgoing student seeking to use my
skills and retail sales background as I continue my education in the
fashion industry while gaining my associates degree in Fashion Marketing
Summary of Skills
. Excellent customer service, retail, sales, and communication skills
with 10+ years of experience
. Quick learner, good listener, and effective problem solver
. Professional, punctual, and reliable with a positive and courteous
attitude
. Highly organized, attentive to detail, and able to multi-task
. Team player who is self-motivated and has the strong ability to
motivate others
Work History and Experience
Macys, Westland, MI
11/2011-06/2012
Sales Associate
. Provided excellent customer service and sales techniques
. Proved strong sales record, receiving consistently feedback from
supervisors
. Multitasked with duties including taking inventory, re-stocking, and
cashiering
. Assisted customers in men shoes department, helping to maintain and
expand a strong client base
Sephora, Santa Monica, California
09/2007-12/2008
Make-Up Consultant
. Assisted customers in color/ make up along with upselling purchases
. Responsible for cashier duties friendly and courteous attitude
. Opened and closed store with careful attention to inventory and
organization
Sears, Santa Monica, California
07/2005 - 10-2007
Sales Consultant
. Consulted with clients and customers in the laundry appliance
department
. Circulated throughout sales floor, answering customer questions and
providing information
. Placed and tracked delivery orders and handled exchanges with careful
attention to details and deadlines
Tony Romas, Carson, California
12/2003-08/2005
Hostess/Expeditor
. Greeted customers, seated customers, took orders, and took
reservations with excellent service
. Facilitated good communication between customers, cooks, fellow wait
staff, and supervisors to ensure accuracy, timeliness, and a steady
flow of customers throughout each shift
. Assisted customers by being present to each table assigned, providing
information, resolving any concerns, and continually checking in with
each customer to ensure satisfaction
Education
The Art Institute of California-Hollywood, West Hollywood, CA
Expected Graduation: 06/2014
Associates in Fashion - Marketing
William D. Ford Career Technical Center, Westland MI
2010
Computer Training
References
Available upon request
Contact this candidate