Customer Service Sales

Retail management professional eager to leverage four years of management

experience coupled with seven years of customer service experience to

secure an office manager position. Highly organized, efficient and skilled

in a variety of office support tasks, including:

Experience:

Lucky Brand Jeans

White Plains, NY

Assistant Store Manager September 2012- Present

. Provided customer service training and product education to

sales team.

. Reviewed scheduling to increase revenue while reducing costs

. Managed inventory, processed daily banking deposits, and

provided thorough communication on the health of the business.

. Oversee the efficiency of a 2 million dollar sales floor.

Nordstrom

White Plains, NY

Department Manager March 2011 - September

2012

. Managed a 1.5 million dollar combined sales floor.

. Produced multiple sales increase; received 7 recognitions of

achievement.

. Managed inventory, scheduling, events and meetings.

Nordstrom

White Plains, NY

Assistant Department Manager October 2010-March

2011

. Assisted in the management of a 5 million dollar sales floor.

. In charge of sales associates selling goals and expectations.

. Maintain my own personal sales goals and expectations.

. Provide excellent customer service.

. Work with Department Manager to hire best talent.

. Head of social media for department.

Nordstrom

Farmington, CT April

2007-October 2010

Sales Associate

. Provide excellent customer service.

. Personal styling.

. Styled clients with the latest trends and fashion must haves.

. Accountable for meeting and exceeding personal sales goals.

Education:

Southern Connecticut State University

Elementary Education

Manchester Community College

General Education

Computer Skills:

* Microsoft Word, Excel, PowerPoint, Social Media.

Scheduling Customer Service

Hiring and performance reviews Reports

analysis

Meeting & Event planning

Budgeting

Inventory processes

Contact this candidate