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Customer Service Manager

Location:
Apopka, FL
Posted:
July 10, 2013

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Resume:

KIMBERLY R. VAIL

*** ** **** ***. *****, FL *****

217-***-****

*************@*********.***

Motivated Professional seeking a position in the Information Technology

field which draws on my combined experience and education

QUALIFICATIONS AND SKILLS

. Educated in Software Design, Testing Application, Coding and Debugging

. Competent in Business Development, Problem Solving and Customer

Relations

EDUCATION

Associate of Science degree Rasmussen College Ocala, FL

Software Applications

Graduating June 2013

Lincoln Land Community College Springfield Illinois

Associate of Science degree

Relevant Courses

. Calculus (Pre, I and II) Critical Thinking

. Discrete Structure for Computer Sys Foundations of Software

Design

. Java Mobile Application Development

. Object Oriented Programming Programming I and II

. Relational Databases

TECHNICAL SKILLS

. Functional - Software Architecture, Object Oriented Programming,

Systems Integration

MS Word and Excel

. Programming - Java, C++, Python, Visual Studio.NET, Android, Visual

Basic, NET, SQL, MySQL, HTML

. Software - Visual Studio.NET, MS Office

EXPERIENCE

Hacienda Country Club The Villages, FL March 2011 - March 2013

Customer Service

. Balanced Cash Bank

. Ensured Customer Service and Satisfaction

Stone Crest Golf Club Summerfield FL November 2009 - February 2011

Server / Bartender

. Balanced Cash Bank

. Ensured Customer Service and Satisfaction

. Performed all Management Duties in General Manager's Absence



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