Customer Service Representative

Location:

Posted:

July 09, 2013

Cuahutemoc Gomez

T: 702-***-**** E: *************@**.***

Objective To work in an environment were I could expand my job experience, and learn how to work in different

atmospheres, and show my employee potential.

Experience Hobby Town USA February 2006 to May 2006

I worked as a customer service representative. My job duties included, helping customers with any question

about Radio Controlled trucks and cars. Getting the parts they needed to repair their R/C trucks or cars, help the

customers repair or replace parts. Help customers with any information about our products, new arriving R/C

trucks and cars. I had to be up to date on new products. I also took the trash out and restocked the shelves.

Watermill Express LLC April 2007 to Present

I started as operations support. I was in charge of counting money with coin separators and bill counters, I was in

charge of counting and bagging our coins and bills. I was in charge of over $100,000 Dollars a week, no money

was ever lost or had shortages while I was in charge. My other duties included repairing coin machines,

collecting the money. I did marketing from June 2007 to November 2007, I would teach our customers about our

water treatment stages, the fail safe system, our 24 hour monitoring system. I also sold bottles, and our other

merchandise. I had a few customers call to say what a great job I had done spending time answering every

question with patience. After marketing I went back to operations support. Now my current position is Route

Service Representative from March 2010 to present. My job duties include replace filter cartridges, cleaning the

water kiosk, collecting the money on my own and no money has gone missing or no shortages have been

reported. I inform customers about our water treatment and procedures I we do. Have been driving a company

car since March 2010 to present date. I answer questions, give advice how to keep bottles clean. Hand out

business cards.

Education Western High School

Las Vegas, Nv Received: June 2008

General Equivalency Diploma

College of Southern Nevada August 2009 to June 2010

Las Vegas, Nv

Working on Associates.

I have done 50 hours of community service at my local church, St. Christopher Catholic Church. I did

administration work, file paperwork; answers calls, and help out during church events handling money mostly

cash. I like helping out and giving back to the community when I have the time.

Skil Fluent in Spanish and English, Flexible and highly adaptable, good communication skills, office work experience,

cash room experience, ability to multitask, quick learner, proficient in Word and PowerPoint, customer service

experience, marketing experience.

Awards

Tech Support Student of the Year Received: March 2008