Customer Service Sales

**-** **** ******, ******, NY ***** 646-***-**** ********@*****.***

Adam Keaney

Objective To obtain a job focused on utilizing my customer service

and technology skills.

Professional Salesforce

Highlights Troubleshooting and resolving user issues

System Maintenance

Maintain knowledge of technology updates

Account infrastructure

Creating custom objects

Creating and updating fields

Creating records

Creating and managing work flow rules and approval

processes

Creating new users

Training new users in Salesforce.com

Creating weekly, monthly, quarterly and ad-hoc reports and

dashboards

Sales and Customer Service

Awarded both monthly and annual Top Seller Award

Teach customers new technology

Encourage customers

Skills Customer Service Salesforce Administration

Organization and work Network Administration and

prioritization Configuration

Ability to build strong Proficient in Microsoft Office

relationships and Google Docs

Employment Bartender Aquamarine, New York, NY 2012 - 2013

History

Customer Support 2011 - 2012

Specialist Salesforce, Dublin Ireland

Sales Agent Three Ireland, Dublin 2010 - 2011

Ireland

Bartender James Gibney and Sons, 2007 - 2011

Dublin Ireland

Education Bachelor of Dublin University, Dublin, June, 2010

Science Ireland

Computer First class honors

Engineering

References References are available on request.

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