Manager Human Resources

Adriana Rivas

**** ******* *****, ** *****, California 92021

Cell: 213-***-**** : ************@*****.***

Summary

Results-oriented Human Resources professional with broad experience in all

areas of HR, including policy development, performance management and

benefits administration with 7+ years of managerial experience and strong

strategic-planning and people-management skills.

Skills

. Tri-lingual: fluent in English, Spanish and intermediate French

. Advanced Proficiency in Microsoft Outlook, Word, PowerPoint, Excel, and

Access Programs, Windows and Mac Operating Systems, Internet, SharePoint,

Adobe Acrobat, Photoshop, HRIS, and various database programs

. Training and development, hiring and retention, compensation, payroll

Experience

Target Corporation, 11/2005 to Present

Human Resources Manager, 10/2008-5/2009 & 11/2010-present

Target Stores - San Diego, California

. Execute performance management process of 200+ employees, which includes

recognizing, coaching, giving feedback, writing and delivering corrective

actions and performance reviews

. Spearhead solutions for issues in employee relations, labor relations,

discrimination and harassment investigations

. Selected by Group Leadership as the District Trainer for new in role

Human Resource Executives in the San Diego market

. Team Leader Staffing Captain where I evaluate district talent and

staffing needs and develop plans based on needs and succession plans

. Community Captain where I plan and coordinate monthly volunteer events

for the district

. Reduced employee turnover by 20% to achieve a green retention score by

influencing and training store leaders to select qualified team member

candidates and implementing preventative action to minimize future

turnover

. Created and maintained a learning environment by leading team member

training, development programs, and executing all new roll outs

. Ensure full legal compliance with policies, laws, and regulations

including FMLA, ADA, and workers compensation

. Provide representation in unemployment and worker's compensation hearings

. Perform as leader on duty (LOD); a key position that performs all store

general manager responsibilities in general manager absence to ensure the

entire team is productive and the store is meeting brand standards

Assets Protection Investigator, 5/2009-11/2010

Target Stores - San Diego, California

. Developed and implemented programs that created a theft and fraud

prevention culture by generating store-level awareness of theft and fraud

trends

. Identified and investigated Organized Retail Crime activity in the Los

Angeles, Orange County, and San Diego Markets avoiding a loss in excess

of 100K

. Conducted mobile, stationary and remote surveillance tactics to resolve

organized theft cases

. Led a team of 26 Assets Protection Executives to resolve complex internal

theft cases by providing analysis, reports, installing cameras, creating

case plans, and conducting interviews

. Identified and responded to theft trends throughout the market and

deployed Intelligence Specialists accordingly

. Developed and maintained partnerships with law enforcement across

Southern California to investigate and resolve issues impacting Target

and other retail organizations - increased Target participation in the

San Diego Organized Retail Crime Association (SDORCA)

. Received partnership award from Escondido PD for speed and assistance in

resolving various theft cases

Logistics Manager, 5/2008-10/2008

Target Stores - National City, California

. Drove a team of 60 direct reports to complete a clean and accurate push

and back stock process daily via best practices

. Conducted daily push to the piece and empty location audits and provided

appropriate feedback/direction to team

. Provided work direction/prioritization to achieve maximum research

execution and backroom standards

. Consistently analyzed scores, stores assurance assessments and other

reporting to review opportunities for improvement

. Provided feedback, coaching, mentoring, and recognition to team

. Selected as part of the new store opening team where I profiled and

grouped the backroom for an efficient backstock and pull process and

designed receiving layout, implemented and ensured team was utilizing

best practices, and coordinated mass hire event

Operations Manager, 11/2005-5/2008

Target Import Warehouse - Rialto, California

. Managed a staff of 20 direct reports and a shift of 80 team members

through managing performance and quality

. Created daily plans to execute average shipment of 45,000+ cartons daily

in a 1.5 million sq. ft. facility

. Developed process improvement plans to ensure excellent load quality to

regional distribution centers

. Principal Assistant in recruitment and hiring of 500 team members for a

new regional distribution center opening

. Responsible for department training and professional development of new

team members

. Captain of the Recognition Committee which includes planning and

execution of events for over 400 employees such as the Winter Gala,

company picnic and creating monthly employee recognition activities

. Optimized training plan by creating a GL Reference Notebook for incoming

Group Leaders to learn all processes

. Redesigned the Outbound Daily Plan Schedule improving Trailer Close Level

of Service Time and inefficiencies

. Developed and implemented operational policies and procedures as Import

Warehouse Start-up team ensuring quality measured results and pyramid

compliance

Gallery Coordinator & Executive Assistant, 3/2003 to 9/2005

Galerie Michael - Beverly Hills, California

. Planned and coordinated exhibitions, events, domestic and international

travel arrangements, and special projects for a leading fine art gallery

. Managed executive accounts and reported directly to CEO and Executive

Director

. Supervised, trained, and hired gallery administrative staff and processed

payroll

. Provided senior management and accounting department with monthly and

year-to-date comparisons of sales results and financial forecasting

information

. Assisted art consultants in exhibition preparations, sales presentations

and correspondence

. Created presentations, invoiced art, operated Art Systems, ACT, and

Gallery Pro databases

. Utilized art library and curatorial records to gather and translate

artist information for public display

Education

University of Southern California, May 2005

Los Angeles, California

International Relations & Business Administration

Bachelor of Arts

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