Human Resources Project Manager

CARLOS D. MIRANDA

**** ******* **. ******, ** ***17 469-***-****

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PROFILE

• Professional, organized, and results-oriented HR professional with experience including: employee relations and conflict resolution, full

cycle recruitment and selection, training and development, federal/state/company leave management, HR practices and compliance,

performance management, benefits administration, project management and new program implementations. Attain the ability to

establish a credible and positive relationship with employees and management as well as provide exceptional communication and

interpersonal skills to all levels of personnel.

EDUCATION

• Anticipated PHR Certification December 2013

• University of Oklahoma, Norman, OK December 2011

Master of Arts in Human Relations

Concentration: Human Resources, Organizational Behavior, Counseling

• University of Oklahoma, Norman, OK May 2008

Bachelor of Arts in Human Relations, with a Minor in Spanish

SKILLS

• Bilingual (English & Spanish).

• Proficient with Microsoft Office Applications to include: Power Point, Excel, Word, Access, Outlook & Publisher.

• Knowledge of ADP Payforce HRIS, Legiant, Position Manager ATS and Lawson Software.

• Proficient with Macintosh, Personal Computers, Internet, & Social Media.

EXPERIENCE

Human Resources Generalist FAMSA Inc., Dallas TX August 2012-Present

• Perform HR functions for 275+ employees with day-to-day administration of Human Resources policies and programs covering

employee relations, training and development, reporting and analysis, compensation and other inquiries in multi-regional areas

including Dallas, Houston and Chicago.

• Employee Relations duties include conducting in depth investigations and presenting findings, processing terminations, lay-offs, transfers

and promotions as well as administering performance improvement counseling and facilitating mediation to promote positive

employer-employee relationships.

• Coordinate and execute all steps of the new hire process including: recruiting, sourcing applications, interviewing, testing and

assessment, making offers of employment, and onboarding.

• Continuously communicate and train all levels of personnel including directors, managers, supervisors, and other employees of HR

policies and procedures.

• Coordinate with payroll department to assure the accurate payment of exempt and non-exempt employees including research and

resolving complex payroll and commission inquiries in a timely manner.

• Investigate and respond to EEOC / Unemployment claims in order to achieve resolution and compliance with applicable US employment

laws.

Human Resources Intern Methodist Health System, Dallas TX March 2012- August 2012

• Shadowed and aided HR Generalist, HRBP, and other key HR staff in daily tasks to include: administrative duties, full cycle recruitment,

performing salary negotiations, interviewing, and continuously building and fostering professional relationships with employees and

new clients.

• Served as temporary HR Specialist during high volume times and became the first point of contact between current and future employees

as well as other HR staff.

• Used Project Manager and Lawson database software to track applicant’s progress as well as run different reports on excel spreadsheet to

be reviewed by Vice President of Human Resources Operations.

• Processed and audited HR files to include I-9’s, e-verify forms, job descriptions, background checks, orientations, and employment

applications.

Bilingual Family Advocate /Recruiter Head Start of Greater Dallas, Dallas, TX June 2010- August 2012

• Planed and implemented full cycle recruitment practices by going out to the community and divulging information about the program,

aiding applicants in all steps of the application process while meeting agency guidelines, source qualified applications to seek best fit,

and conduct detailed placements.

• Continuously exceeded budget, recruitment, and enrollment quota set forth on a monthly basis to meet standard of operation

guidelines and performed ongoing training and orientations on an array of different pertinent concepts.

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