Manager Administrative Assistant

KRISTEN M. SCULLY

*** ******** ***** *********, ** 06825 703-***-**** (

*************@*******.***

Objective

Dedicated and technically skilled business professional with a versatile

administrative support skill set developed through my experience as an

office manager and administrative assistant.

Offer advanced computer skills in MS Office Suite and other

applications/systems.

Education

George Mason University, Fairfax, VA 2007

B.A., Psychology

Graduated with a 3.6 GPA while working 40 hours at Amen Clinics Inc.

Dean's List

Psi Chi member

Experience

The Orthopedic Group New Haven, CT February 2008 to

Present

Receptionist

Proficient in Microsoft Suite programs, Misysos Medical Systems, and SRS

electronic medical records program.

Multi-task and prioritize office duties such as greeting clients and

vendors, answering busy multi-lined telephones, and taking directives from

physicians and staff simultaneously. Scheduling numerous appointments.

Responsible for composing memos, various correspondence and heavy email

exchanges via Outlook. Sort and distribute mail, copy, fax, scan documents

and place them into proper electronic folders. Assemble and collate

information/FAQ packets for clients.

Perform internet research for various tasks and manage social media

accounts for the practice via Facebook, Twitter and Pinterest.

Process and handle confidential information on a daily basis. Ensure that

information is protected by HIPPA guidelines.

Order office supplies within budget. Keep track of inventory.

Schedule and coordinate meetings. Prepare conference room; ensure necessary

video equipment is available and working properly. Order meals and

refreshments for attendees.

Perform all duties at branch office with no on-site management and deal

with all issues and problems arising at the office independently.

Cross trained in multiple positions including medical front desk

receptionist, scheduler, switchboard operator, and administrative

assistant.

Connecticut Fertility Associates, Bridgeport, CT October 2007 to

February 2008

Receptionist

Answered and dealt with all incoming calls on multi-lined phone system.

Screened and directed calls to the proper destinations. Scheduled current

and new patient appointments using Intergy Medical Systems.

Managed and maintained all incoming and outgoing correspondence between

patients, staff and physicians thru Microsoft Outlook.

Responsible for maintaining physicians schedules.

Collected co pays and patient balances to create a balance sheet.

Amen Clinics, Inc., Reston, VA May 2004 to September

2007

Front Office Manager

Proficiently used Microsoft Suite Programs, Visionary Medical Systems, and

NueMD.

Directed work flow, supervised, and trained new administrative staff.

Collected payments for services and managed daily, weekly, and quarterly

accounting reports.

Collected time sheets, calculated hours, and submitted employee time sheets

to the Human Resources office.

Responsible for collecting travel expense receipts, creating a report and

submitting to HR.

Assisted the clinic administrator with patient matters and in developing

solutions to remedy patient dissatisfaction to improve patient care.

Created electronic presentations via Powerpoint and trained employees on

use.

Point of contact for prospective patients, current patients, physicians,

and staff. Assisted patients with all scheduling matters as well as

answered general questions about the SPECT evaluation process and general

psychiatric care.

Managed physician's professional and personal schedules. Coordinated lunch

and executive meetings, virtual office meetings, and travel arrangements.

Prepared all prescriptions for doctors' signature as well as dictating

prescriptions into pharmacies.

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