Post Job Free

Resume

Sign in

Customer Service Training

Location:
Bloomington, IN, 47401
Posted:
July 08, 2013

Contact this candidate

Resume:

Marie Parent

Intern: Impact Assessment at VOICE * Girls

ab9h2j@r.postjobfree.com

Experience

Intern: Impact Assessment at VOICE 4 Girls

February 2013 - June 2013 (5 months)

Researched asset indices via scholarly online articles to estimate wealth of program participants

Created subject knowledge test to be administered to treatment and control groups before and after programs

in order to track the effect of VOICE programs

Co-Piloted subject knowledge and empowerment tests in an affordable private school

Prepared internal deliverables, including a report on the subject knowledge survey creation process

Tutor: Microeconomics at Indiana University

September 2012 - December 2012 (4 months)

Guided student in developing his problem-solving skills

Clarified challenging concepts and directed student through related problems

Coached student in time management, prioritization, and study strategies

Created study plan to optimize student’s concept comprehension and retention

Undergraduate Instructor: Introduction to Microeconomics at Indiana University Bloomington

August 2012 - December 2012 (5 months)

Led two weekly problem-solving sessions for groups of about 25 students each

Explained economic concepts to students both on individual and group bases

Maintained grade records for 49 students

Marketing Director at Amnesty International Association at Indiana University

April 2012 - December 2012 (9 months)

Researched, designed, and delivered PowerPoint presentation on the human rights situation during the Syrian

Civil War to about 15 group members

Authored letters for and organized letter campaign involving about 15 students with goal of freeing unjustly

detained Syrian minor

Page1

Coordinated a team of 6 to flyer strategic locations in Bloomington as part of marketing efforts for a panel on

indigenous rights

Contacted 8 Indiana University departments, the Indiana Daily Student, and the local paper to further

marketing reach

Intern: Global Competency Training, Festival Fund at The International Center

May 2012 - August 2012 (4 months)

Managed the Festival Fund, including the processing of 4 grant applications from start to finish

Co-Facilitated 2 cultural training workshops for a total of about 25 external employees

Researched, wrote, and compiled material for cultural training

Prepared participant feedback deliverables for cultural training clients

Revised and updated grant proposal to obtain $25,000 for the Festival Fund

Redesigned and updated an interactive PowerPoint report to be used for donor solicitation

Conducted internet searches to broaden the Festival Fund’s applicant base

Other Work Experience at Various

June 2007 - August 2012 (5 years 3 months)

• Chocolatier, South Bend Chocolate Company

• Hilltop Apartments Maintenance Crew, Purdue University

• Hilltop Apartments Housekeeping Staff, Purdue University

• Earhart Dining Court Associate, Purdue University

• Sandwich Artist, Subway

Other Service Experience at Various

September 2009 - December 2011 (2 years 4 months)

• Volunteer, Harmony Garden and Mother Hubbard’s Cupboard Food Pantry

• Leadership Council Chair, Indiana University Wright Residence Center: Rollins House

Wright Residence Center, Council Secretary at Hutton Honors College Association at Indiana

University

September 2010 - May 2011 (9 months)

Received the Outstanding Council Member Award

Assisted in brainstorming, coordinating, and executing philanthropic, social, and academic events for Indiana

Page2

University honors students living in residence halls

Recorded weekly meeting minutes

Vice President at Indiana University, Public Health 2011 and Water 2010 at Global Brigades, Inc.

November 2009 - March 2011 (1 year 5 months)

Collaborated with Honduran community members to construct a clean water distribution system

Developed meeting agendas with leadership committee to prepare a group of 25 students for a service trip to

Honduras

Organized two donation drives to benefit a Honduran community

Presented on the impact of Hurricane Mitch on economic conditions in Honduras to approximately 20

students

Scheduled bi-monthly meetings and reserved appropriate meeting facilities on campus

Courses

Bachelor of Arts (B.A.), Major: Economics, Minor:

German

Indiana University Bloomington

Introduction to Microeconomics

Introduction to Macroeconomics

Intermediate Microeconomic Theory

Intermediate Macroeconomic Theory

Economics of Labor Markets

Game Theory

International Monetary Economics

The Economics of Industry

Economic Development

Honors Finite Mathematics

Calculus I

Calculus II

Statistical Analysis for Business and Economics

Introduction to International Relations

The Politics of What's for Dinner

Introduction to Environmental Science

Introduction to Hinduism

Introduction to Islam

Page3

Study in India Program; Council on International

Educational Exchange

University of Hyderabad

Econometrics I currently taking

Urban Studies currently taking

Conversational Hindi currently taking

Basic Telugu currently taking

Languages

English (Native or bilingual proficiency)

German (Limited working proficiency)

French (Elementary proficiency)

Hindi (Elementary proficiency)

Education

University of Hyderabad

Study in India Program; Council on International Educational Exchange, 2013 - 2013

Indiana University Bloomington

Bachelor of Arts (B.A.), Major: Economics, Minor: German, 2009 - 2013

Grade: 3.9

Activities and Societies: Phi Beta Kappa

Honors and Awards

Indiana University

• Hutton Honors College, Dean’s List (Fall 2009 – Present)

• Founders Scholar

Merit/Competitive Scholarships

• Excellence Scholarship ($36,000)

• Burnett/Masters Junior Scholarship for Ethics ($1,000)

• Bowman Scholarship through the Council on International Educational Exchange ($1,000)

• Hutton International Experiences Program Grant ($2,000)

Skills & Expertise

Leadership

Training

Page4

Public Speaking

Research

Social Media

Non-profits

Microsoft Office

PowerPoint

Customer Service

Microsoft Excel

Grant Writing

Microsoft Word

Stata

Statistics

Econometrics

Economics

Nonprofits

Cultural Competency Training

Impact Assessment

Impact Evaluation

Tutoring

Custom

Page5

Marie Parent

Intern: Impact Assessment at VOICE 4 Girls

ab9h2j@r.postjobfree.com

Contact Marie on LinkedIn

Page6



Contact this candidate