Sales Manager
Resume:
STEPHANIE R. PASQUARELLA
Bedminster NJ, 07921
********************@*****.***
Professional Experience:
Pandora
August 2011-April 2012
Store/Area Manager
Responsible for opening new locations, recruiting, hiring, training,
overseeing 2 plus million dollar locations, developing and motivating a
staff of 15 to 25 associates including, Assistant Managers, full time key
holders, full and part time associates in the Pandora expericene,
meeting/exceeding monthly store and personal sales goals, in store parties
to increase sales, maintain all company polices in the area of training,
sales, loss prevention, maintaining zone coverage operations, maintaining
client books and sending thank you notes, overseeing 4 special events per
year, conduct 2 inventories during the first and third quarter travel and
attend meetings in Management, Human Resources and Merchandising.
Aerosoles
January 2010-February 2011
Business Manager/Merchandise Coordinator October
2010-February 2011
Travel to all department stores currently selling Aerosoles product, ensure
all styles/sku's, are on display, review shoes for correct prices, review
point of sale information for accuracy, verify Aerosoles shoes are
merchandised in prime locations, secure key item fixtures for major events,
analyze sales weekly pulling information from selling reports, create
growth strategies, communicate all feedback regarding product to sales
team, verify all replenishment styles are in stock, educate associates
about Aerosoles product, by arranging seminars, and events, attend market
for each new season, work with District Planners on all aspects of the
business.
Store Manager
January 2010- September 2010
Responsible for driving top line sales, meeting or exceeding plan,
developing associates, to ensure bench strength, participate in the
recruitment and hiring process, maintain standards in all aspects of the
store, including, selling, merchandising, operations, motivate the team to
achieve both individual and store goals, communicate effectively with
customers, associates, peers and supervisors.
DF&CCO/The Company Outlet Lanc me (div L'Oreal) September 2005-December
2007
District Sales Manager
Responsible for 12 stores within the district, ensuring store budgets are
communicated and achieved by all store associates, maintaining company
standard for UPT, ADS, API, ensure all stores achieve company goals, in the
areas of profitability, cost of goods, and controlling store expenses,
succession planning, maintain associates in all stores and ensure all
stores are staffed within the guidelines, train, develop and coach all
associates, on new and existing guidelines, policies, procedures and
merchandise standards, evaluate performance, maintain the image of the
brand in the stores through provided visual presentations, communicate
effectively with the corporate office on all district issues including
sales, merchandise and personnel, hold district meetings and attend company
meetings, seminars, and training sessions.
Etienne Aigner
March 2005-August 2005
District Manager
Responsible for 11 stores in the North East, overseeing all company sales
expectations, ensure all stores are profitable, maintain operational
standards, banking policies, merchandising standards to the company floor
set, maintain recruitment standards, conduct monthly store visits, maintain
company loss prevention policies, control district expenses, motivate store
managers and staff to exceed company sales plans, capture rate, UPT and
sales per hour, communicate daily with the stores to ensure all company
polices are maintained.
Impostors Classic Faux Jewelry
October 1996-December 2004
Director of Stores
July2003-December 2004
Responsible for overseeing all sales performance, customer service
standards, daily operations, company recruitment process, work with all
store and area managers to develop secondary employees for future
promotions and growth, set payroll guidelines and ensure stores are
compliant, review profit and loss statements quarterly to ensure positive
results, ensure company polices and procedures are followed, coordinate
written and verbal policy to all store personnel, oversee corporate
training process, manage the store auditing process in conjunction with
area managers and trainers, manage internal disciplinary procedures and
grievance policies, work with buyer on cost of goods, margins and
promotional items, set merchandise standards proving all stores with
company floor set guidelines, coordinate bi-yearly inventories and assist
in the loss prevention process, conduct and attend field and corporate
meetings.
Area Manager
June 2002-June 2003
Responsible for 8 stores overseeing all sales performance, ensure that
proper staffing levels were maintained to maximize customer service and
revenue attainment, monitor proper merchandise level in all stores, inspect
and maintain company visual merchandising standards, control expenses,
motivate and inspire managers and staff to build solid team environments,
conduct team sales meetings, and maintain active recruiting log in all area
malls.
Retail Training Manager
August 2000-May 2002
Immediately travel to any store with no current manager, or new location,
recruit hire and train, incoming manager, and staff, ensure that the store
was brought up to 100% operational and visual standards, work with the new
manager on the in-store sales training program and monitor progress, using
the mentor system, follow up with all new managers and staff trained on a
weekly basis, maintain sales and profit performance in my base store,
consistently train all levels of employees to meet company performance
expectations, using the company sales training program, conducting sales
meeting and evaluations, coaching using development programs.
Store Manager
October 1996-Aug. 2000
Responsible for all store sales performance, customer service standards,
meeting all sales goals, hiring, training and developing a customer
service/sales team, execute outstanding visual presentation, conduct timely
and accurate inventories as needed, ensure all store operations were
maintained, be ready to assist in the operation of other stores in the area
as needed, be a active participant in the proper training to advance to the
next position.
Accomplishments:
-Received above average and excellent mystery shopping reports fall 2011 by
Pandora Corp.
-Exceeded yearly budget in March 2010 company budget July-June
-Managed all marketing events and campaigns for 50 stores within DF&CCO/The
Company Outlet 2007
-Exceeded budget for 2006 by 0.03% Exceeded LY for 2006 by 69%
-Implemented a Training Store Manager position for the district 2006
-Trained incoming District Sales Manager May 2006
-Developed a company policy and procedure manual 2003-2004
-Assisted in developing and rolling out the company sales training program
January 2000
- Achieved store plan from January 1997 through January 2003
- Successfully completed the Area Managers Training session June 2002
- Received certificate of Achievement for completion of Impostors
Management Training
- Program 1999
Education:
Centenary College: Courses focused in Fashion Merchandising and Retail
Management.
Dover Business College: Diploma Business
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