BADAM R MANJUNATHA

*** ******* ******

PARLIN, NJ 08859

Home: (732) 952 - 2069

Cell: (972) 901 - 0519

ab9gv5@r.postjobfree.com

Looking for a Customer Service position with multi lingual experience in

call center environment.

Education:

Diploma in Mechanical Engineering. SJP Bangalore

American Computer training Center. A+, Network+ & MCSE

I.L.S. INSTITUTE, Hamburg, German Language

Kolbenschmidt. Berlin, Germany. Quality Control. ISO 9000.

Skills:

Knowledge of Microsoft Office Suite. SQL Server, Unix, QTP and QC.

Can communicate fluently in English, German, Hindi, Kannada, Telugu, Tamil

& Urdu

Experience :

June 12 - Aug 12 (contract)

I T M

Edison.

NJ

Administrative Assistant.

Answering in coming calls about the Training Programs.

Entering student's data in to the respective data folders.

Counseling the prospective students.

Preparing the class room materials for the next classes.

Jun 04 - March' 10.

Echo Star Satellite LLC.

Pine

brook, NJ

Customer Service Representative III & E-Care Specialist.

Resolving Customers Technical issues with Customers

receivers in their language

Resolving Customers Billing issues & up selling programming.

Answering Customers e-mail concerns about their billing or

other programming issues.

Translated German letters in to English & English letters in

to German.

Employee of the Month Jan'05.

Recognized by the General Manager for the product knowledge

& up selling skills.

Received compliment calls for providing Best Customer

Service.

Nov 03 - May 04.

Macy's

Staten Island, NY

Sales Associate in Women's Shoes.

One of the Best and Friendly Associate in the Department, helping the

Customers in finding the right size & colored shoes

May 01 - Oct 03

JC Penney

Staten Island, NY

Customer Service Associate in Shoes & Men's department.

Helping Customers getting right size dresses and shoes.

2001 - 2001

Backers Shoe Store.

Staten island, NY

Stocks Manager and Customer service Associate.

1979- 2000

Kholbenschmidt AG.

Berlin, Germany

Supervisor

Manufacturers of Bush Bearings for GM Car Engines.

Award winner for

Quality betterment & Production Improvement.

REFERENCE: Available upon request.

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