Supply Chain Project
Resume:
Roberto Blanche, MBA, B.Sc, MCP 289-***-****
Business System Analyst ********@*******.***
ca.linkedin.com/in/rblanche
TRANSFORMING COMPLEXITY INTO SIMPLICITY INTO PROFITS
Business System Analyst, skilled in Application Architecture with 15 years of Project Management experience
and more than 20 years in analysis, leading teams and implementing application systems. Solid background in
all stages of the SDLC in the retail and financial sector. Efficient in the automation of manual activities and
application systems performance with average enhancement of 70%. Collaborative team player, resilient, value
driven with passion for learning, training and customer satisfaction, forging excellent interpersonal relationships
with stakeholders.
CAREER HIGHLIGHTS
Cleansed obsolete data in the Forecasting system (JDA) generating planned orders for 180k items in a
database with more than 1.5 billion records optimizing the Loblaw’s buyer interaction with the system.
Rebuilt the weekly maintenance process for the Loblaw’s Procurement system affected by regular failures
and delays, resulting in improved run time by 50% with 100% service levels being met.
Analyzed and redesigned the Checking Account batch process eliminating manual intervention and
reducing processing time by 80% (from 9 hours), freeing up resources for other financial systems assuring
SLA. This project defined and introduced a new methodology and approach in system design to the bank.
Managed IT projects for financial firms of the Osorno Bank, such as Leasing, Factoring, Mutual Funds,
Stock Market, providing software solutions, intake for hardware purchase and vendor management.
Migrated Factoring Financial Company into a new architectural platform and application system in a three
month period. The project involved banking operation worth a value of over US$10 million.
Project managed the automation and optimization of the ATM system at the Santander Bank with a 70%
enhancement in the use of resources eliminating risk of government fines and adverse financial impact.
PROFESSIONAL EXPERIENCE
LOBLAW COMPANY LTD. 08-2001 / 10-2012
SR. SYSTEM ANALYST / SOFTWARE DEVELOPER
Loblaw Companies Limited is the largest food retailer in Canada with over 1,000 corporate and franchise
supermarkets operating under 22 regional and market segment banners .
SR. SYSTEM ANALYST
Designed a 5 day training workshop for 8 team members of the Application Support department on the new
Forecast and Replenishment JDA software infrastructure, eliminating the need for an external vendor.
Designed the architecture of Replenishment batch module using CA Autosys R11 suite as part of major
supply chain rebuilding initiative resulting in error free implementation of JDA nightly processes.
Conducted JAD session with stakeholders (Supply Chain) for the DataBase Cleansing process. Define
objectives, logic behind the process and generate functional specifications, later signed by the business.
Functional specifications were later the input for the creation of the technical specifications.
Gathered requirements from key stakeholders in the Transport and Warehouse Management Systems to
analyze, design and implement an interface with the Order Management system creating a cross functional
reconciliation process for vendor purchase orders.
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Roberto Blanche 289-***-****
Collected information, define objectives and outputs in several JAD sessions with the Supply Chain Manager
and analysts for the “Vendor Collaboration” module. Functional specs were created and signed by the
business, which later was the base document for writing the technical specs.
Designed, developed, tested and implemented vendor’s accounts that allow them to review their orders and
status, eliminating manual operation and expediting communication with the buyers .
Defined with the Supply Chain Analyst the purpos e and how to perform massive updates into the Security
system. Functional specs were generated and approved by the business.
Implemented automated procedure in the Security module of the procurement system to perform massive
updates to user profiles, thereby streamlining the process for maintaining users to access functional menus
of distribution centers.
Gathered and asses information from the Quebec Supply Chain office, and create the functional
specification for a procedure which control critical selected products for their daily operation.
Designed, developed, tested and implemented a process for keeping track of items defined as “critical” for
the company that always must be reviewed and available in the stores.
Lead the project to provide flexibility to the business to use warehouse systems to purchase, control and
register offshore apparel into the Procurement system, enabling expeditious response to changes in
vendors, lead times and orders.
Managed the complete SDLC for the Foreign Exchange module allowing the Procurement system to adjust
purchase orders to their real values based on currency fluctuation communicated by the business, providing
them with accurate cost of outstanding orders upon receipt.
Created a system that allows the integration of US vendors with Canadian buyers providing better
communication in the purchase of produce that represent 25% of the total procurement.
Managed the functional and technical support, daily batch processes, maintenance and SDLC of any new
software development (SAS) of the Supply Chain and Transport Management team (80 users).
Defined screen design and report layout for every new interface of the OMS system with the users and with
other systems.
Conducted JAD sessions with stakeholders for every project; methodology developed by Loblaw was used
following waterfall principles.
SOFTWARE DEVELOPER
Developed and implemented a software sub-system for tracking products shipments between Loblaw’s
distribution centers, making each one of them a complete economical unit accountable for profit and loss for
orders received and delivered.
Developed, tested and implemented a process that keeps track of all imported products, in order fulfill
Canada Custom audits request and bring accurate records of all transactions from origine to end.
Supported the business in their functional operation in 24/7 basis, as well as the on-line and batch
processes of the Procurement and Forecast systems.
SANTANDER BANK OF CHILE 01-1998 / 06-2001
PROJECT M ANAGER / SR. BUSINESS SYSTEM ANALYST
Banco Santander-Chile is the largest bank in Chile by assets. It has 504 branches network and provides a range
of commercial and retail banking services in Chilean peso and foreign currency, and financial services such as
financial leasing, mutual fund management, securities and insurance brokerage and investment management.
Gather business information from multiples sources and levels of the organization, create detailed business
requirements documents and transform them into technical requirements specifications for later
development and implementation of new modules of the ATM system such as the “smart card” module and
“pre-paid cards” module.
Manage the relationship with external companies such as Red-Bank for the proper execution of the ATM
software that runs in the bank’s servers.
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Roberto Blanche 289-***-****
Accountable for the analysis, generation of functional and technical specifications, system design, program
definition, coding and testing of the Debit Card and Automatic Telle r Machine (ATM) systems in their
maintenance, new modules for on line and batch applications.
Accountable for the planning, coordination, development, testing and all activities related with year 2000 for
the Debit Card and ATM systems.
Lead the project in the analysis, coordination, development and implementation of the migration to a new
platform of the Debit Card and ATM systems. The data value in those systems worth over US$50 millions.
Manage a team of programmers for all tasks related to the Debit Card and ATM systems.
Conducted JAD sessions with stakeholders for every project; waterfall methodology was applied.
SCALA ANDINA CHILE 05-1997 / 11-1997
PROJECT M ANAGER
Scala Andina is a Spanish software consulting which offers complete software solutions for medium size
companies, and there are offices in several countries around the world.
Managed a team of 12 consultants and developers in their planning, performing and control activities in
order to provide effective support to our customer in Latin America in a custom company application.
Project managed, defined working procedures, methodologies and trained of internal consult ants and
international partners in Latin America.
Defined technical relationship between the company and our dealers in Latin America in their control,
training, documentation and standards.
Methodology developed by consulting firm was used (SAS methodology), following waterfall principles.
OSORNO Y LA UNION BANK OF CHILE 02-1991 / 03-1997
PROJECT M ANAGER / SR. BUSINESS SYSTEM ANALYST
Banco Osorno provided a wide range of banking services throughout Chile to individuals and companies
through its 74 full-service branches and 37 special payment centers. It had one of the largest branch networks
among Chilean private-sector banks and t was the 4th largest private-sector bank in Chile in terms of assets
Project evaluation, implementation plan, execution and coordination of the purchase and installation of
hardware and software for the bank financial subsidiaries such as Leasing, Factoring, Mutual Funds and
Stock Exchange. Dealt with external software and hardware providers. Projects included from the
acquisition of a new telephone central system, to servers and application software.
Prepared and conducted requir ements presentations for senior executives about new software and
platforms for their financial operations for Factoring, Leasing, as well as Osorno bank .
Team leader in the analysis, redesign, development, testing and implementation of the Saving Account
system, with over a 75% reduction in the daily run time and use of resources (from 3:45 hrs to 1:00 hrs).
Accountable for the analysis, redesign, development, testing and implementation of the daily process of the
Checking Account system, with a reduction over 80% in the run time (from 9:00 hrs daily to 1:30 hrs) and
improvement in the use of resources in the same amount. Defined and introduced new methodology and
approach in design that was completely new in the company.
Managed a team in the automation and optimization of the ATM system, with a 70% enhancement in the use
of resources and time reduction in its daily process.
Conducted JAD sessions with stakeholders for every project; waterfall methodology was applied.
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Roberto Blanche 289-***-****
EDUCATION
Catholic University – Chile
Executive Master in Business Administration
University of Chile – Chile
Bachelor in Computer Science
University of Chile – Chile
Post Degree in Project Evaluation
Microsoft Certified Professional – Product Specialist SONDA – Chile
Deloitte, Haskins & Sells – Chile
Data Modeling and Design
SAS Institute – Toronto
Statistical Analysis System (SAS)
Certified JDA 7.7 Forecast and Replenishment JDA - Toronto
Humber College – Toronto
Several independent courses (Perl, web design, C++, Java, OO design, etc)
TECHNICAL SKILLS
Programming SAS, SQL, HTML, CSS, JCL, REXX, Cobol, Cobol CICS, Cobol Datacom, Perl,
Languages: Ideal, Unix Shell, AWK, SED.
Operating Systems: W indows, UNIX, IBM 390 DOS/VSE, IBM 4381/OS MVS/XA, IBM 4381/DOS, VMS
Environment: UNIX, Unikix, Roscoe, CICS, Datacom, VSAM, TSO, VM, MVS
Databases: DB2, IMS, Sybase, SAS, Datacom, Oracle
Application Software: MS Office, Visio, MS Project, SharePoint, Rational Rose, Autosys R11, JDA 7.7
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Roberto Blanche 289-***-****
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