Customer Service Technician

Location:

Posted:

June 29, 2013

Hastings Newbury

**********@*****.***

I am electronic technician looking to advance my career into the information technology field. I

am a hard worker who works well on a team.

Education

Lincoln Technical Institute May 2005

• Electronic & Fiber Optic theory Networking and Communication System Cabling

Montgomery College 2009-20013

• A.S. Network Technology Cisco Track

• 3.00 gpa

Qualifications

• Termination of various wiring including coaxial cable RG6, RG59,

• Telecom/data, cat5, 66 and 110, punch downs and component soldering.

• Hand and power tool usage and experience

• Proficient in testing electronics using equipment such as multi-meters, TDRs, function

generators, and toner probes

Experience

Sales associate Radio Shack 2012 to present, Gaithersburg, MD

• Gained customer service experience

• Introduced and answered customer questions about radios shack product and services

• Experience in activation of cell phones of the major carriers

Cable laborer Mcdean 2009, Dulles, VA

• Pulled and terminated wire in a new construction zone

• Aided in final testing

A/V installer 2008 Tweeter, Leesburg, VA

• Installed in home theater systems to included mounting of tv and in wall speakers

• Completed all wire for systems

Cable technician 2006 Commercial Electronics, Silver Spring, MD

• Installed closed circuit t.v. systems

• Diagnosed wiring problem in cctv system

• Soldered replacement part on circuit board

Military Service

United States Military 2000-2004

• Honorable discharge