Project Manager Management

** *** ****

Hiring Manager

Missisauga, ON

RE: Application for the post of Project Manager

Dear Hiring Manager:

As a Project Manager with my credentials and background, I was excited to

learn about your organization's opening for position in question. Upon

review of the requirements, I am confident I have what it takes to support

your organization's technology and end user goals.

I am PMP certified, worked as a project manager for over 6 years in banking

domain. I have achieved consistent and remarkable results in execution and

completion of IT solutions projects and managing client relationship by

prioritizing customer satisfaction. Over 9 years of functional knowledge in

Transaction and Wholesale Banking industry has helped me in effectively

controlling and managing the projects which meets or exceeds stake holder's

expectations.

I have been recruited by two leading banking IT consulting firms for

Project Management / Implementation over large-scale, top-priority and

complex technology initiatives in distributed environments. Successfully

managed budgets of up to $10M CAD and cross-functional teams of up to 25

developers, programmers, analysts and network specialists and vendors. As a

project manager, I have successfully administered a number of projects

carrying out detailed budget analysis, performance and project reviews,

productive resource allocation including labor planning, and coordinating

activities between company and the clients. In essence, I have achieved

phenomenal results in leading project teams through all stages of typical

project lifecycle well within the deadlines. As a reward I have been given

the award as Best Project Team for the year 2010.

With my talents, ambitions and exceptional project management,

communication and organizational skills, I am very confident that I can be

a valuable asset to your organization. I look forward to discuss my

qualifications with you in an interview. If you have any questions, please

feel free to call me at (647) 227 - 8602

Sincerely,

Bedi Dhiman, PMP

Enclosure: 2- page Resume

PROJECT MANAGER / BA Lead

Performance-driven . Innovative . Passionate with high responsiveness

to customers

PMP Certified Project Manager, with qualitative Project Management

experience, spanning over 6 years of successful implementation and

delivery of diverse projects in banking and finance domain with over 10

Years of extensive experience in Software Development field

. Expertise in agile and waterfall project management methodologies, able

to manage large project teams with high-quality deliverables that meet or

exceed timeline and budgetary targets

. Excellent communicator; leverage technical, business and financial acumen

to communicate effectively with team members, management, client

executives and their respective teams

. Business Strategist; planned and managed multimillion-dollar projects

aligning business goals with technology solution to drive process

improvements, competitive advantage and bottom-line gains

. Implementation Expert; In-depth knowledge of implementing technology

upgrades, operational process changes / improvements, new business

initiative projects. Successfully executed all phases of SDLC (from

initiation to closure phase) under challenging situations.

. Domain Expert; sound understanding of banking & finance domain - cash

management, Account payable and receivable, Reconciliation and

transaction banking business.

. Global work experience of implementing and interacting for projects in

India, South East Asia (Singapore, Malaysia, Thailand, Indonesia), Europe

and United States (US)

. Technology / Skills;

- Applications: MS Project, Project server, MS Office, Rational Clear

Case, Microsoft VSS

- Technical: Oracle DB, Oracle IAS, PL/SQL, Java J2ee, Toad, Unix &

Windows OS

CORE COMPETENCIES

. Project management skills ? Presentation and

communication skills

. Leadership abilities ? Customer insight

. Consultative skills ? Problem solving

. Interpersonal skills ? Business understanding

. Problem Solving skills ? Negotiation and argumentation

skills

. Risk management ? Flexible and adaptable

. Project Tracking, Reporting & Governance ? Stakeholder

Management

Achievement Highlights:

. Successfully implemented projects for global banks; RBS, BBVA, CIMB,

Bangkok Bank, Ambank to name few.

. Recruited by two leading IT consulting firms for Project Management /

Implementation over large-scale, top-priority and complex technology

initiatives. Managed budgets of up to $12M and cross-functional teams of

up to 25 developers, programmers, analysts and network specialists

. Led virtual teams across broad technical and business disciplines;

focused and tracked teams on achieving objectives to ensure timely

completion within budget and desired results

. Mitigated risk factors through careful analysis of financial and

statistical data; anticipated and managed change effectively in rapidly

evolving global business environments

. Defined processes and tools best suited to each project; using agile and

waterfall approaches based on project and client goals for detailed

project road maps and work breakdown structures

. Awarded Best Project Team for outstanding contribution in presales

project in 2010

CAREER HISTORY

Regional Project Manager and BA Lead, 3i Infotech Sdn Bhd, KL, Malaysia

2011 - 2013

. Led $12 Million multicounty rollout of robust online internet banking

platform; Took over a RED project, having negative stakeholders involved

and history of failed vendor; Double headed as Project manager and

Business Analyst for 2 countries in parallel

. Established project plan baseline, developed business case, defined

project activities, managed development and testing, monitored and

handled changes, conflicts and escalations

. Handled customer and stakeholder engagement, managed customer

relationship building confidence and trust, ensured project progress

arranging meetings and customer events

. Completed the Malaysia rollout in time and within budget; Thailand

implementation is in progress, On schedule and within budget; Saved

$150,000 by double hating role of PM and BA

. Managed project budget, ensured financial system monitoring to maintain

smooth project flow

. Spearheaded new transformation projects. Handled RFP process, managed

POC and vendor selection process from RFI till SOW closure

. Reinforce the project methodologies and standards developing all project

artifacts as required

Project Manager, Nucleus Software Exports Limited, Noida, India

2008 - 2011

. Managed 14 countries rollout of cross border liquidity management

project, led 20-member virtual team of BAs and developers, first

implementation of liquidity management product

. Completed the base gap analysis for all countries; completed gap

analysis for country specific changes for 3 countries. US implementation

on Integration phase. Mexico implementation on development phase;

project was finished on schedule and within budget

. Executed RFP processes, participated in RFP discussions and response

preparation process. Managed demos and POC

. Built working prototype for demo purpose and constructed partial product

and integration approach for POC purpose. Successfully demonstrated the

working product along with integration done with legacy systems during

POC.

. Instrumental in design and development of complex business logic of

Thailand payment system. Managed a team of developers for payments

module; handled the integration discussion and developed the interfaces

with the legacy system (both online and batch processes)

Systems Analyst / Senior Analyst, Nucleus Software Exports Limited, Noida,

India 2006 - 2008

. Managed a team of developers for payments module; handled the

integration discussion and developed the interfaces with the legacy

system (both online and batch processes)

. Implemented all the payments products for the customers (FT, Payroll,

Bahtnet, ITMX). Mapped the complex fee structure in the system and

reconciled integration posting with GL system; client appreciated the

efforts and was awarded Customer delight award by the CEO

. Led a team of developers for building the core product for multi country

RBS implementation. This includes customizing the product for RBS

standards, including security and compliance features, basic products

and integration components

. Spearheaded the team in design, development, code review and

walkthroughs. With 10 developers in team, 120 MM of work was completed

in 9 months. Saved the cost of 30 MM by efficient coding and team work

Software / Senior Software Engineer, Nucleus Software Exports Limited,

Noida, India 2004 - 2006

. Drove the high-quality completion of systems engineering,

software/database development and enterprise wide implementation

projects for global banking clients including

. Contributed towards development and implementation of modules code.

Designed and developed Oracle PL/SQL and forms and reports based on

client specifications. Prepared technical specification and designed

documents for code changes

Programmer, CIC Ltd., Chandigarh, India

2002 - 2003

. Completed coding assignment for sales account system. Developed forms

and reports related to billing and invoice payments

Programmer, i.Innovative Solution Pvt. Ltd. Chandigarh, India

2000 - 2002

. Developed database design and table structure for Inventory, Payroll and

Fleet management systems for 3 different clients. Created forms and

reports as per the design documents

ACADEMIC CREDENTIALS, CERTIFICATIONS and TRAININGS:

PMP PMI, USA 2011

PMP Training PMP - PMBOK 2010

Metric and Analysis Project Metric and Analysis

2010

MS Project Microsoft Project 2010

PGDCA IGNOU, New Delhi, India ` 2003

BCA Punjab Technical University, Jalandhar, India

2000

AWARDS AND RECOGNITIONS:

Best Project Winning Team Nucleus Software Exports Ltd.

2010

Customer Delight award Nucleus Software Exports Ltd.

2007

Customer Delight Award Nucleus Software Exports Ltd.

2006

Best Debut of the year Nucleus Software Exports Ltd.

2004

VOLUNTEER AND COMMUNITY ACTIVITIES:

. Participated in education program for orphanages and differently able

children, CIMB Corporate Social Responsibility Program, Malaysia

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