Data High School

Demetrice Alexander

Objective Seeking Data Entry / General Office Position, eager

to utilize years of the time tested ideas and

problem solving experience for the benefit and

growth of your company's business.

Drive to surpass goals

Building strong relationships

Strong financial skills

Ability to diagnose areas of strength and weakness

Strategic planning ability strong problem solving

skills

Profile Experienced with proprietary software for data

entry and retrieval; update and maintain customer

data; familiar with general office equipment

including copiers, fax machines. 10-key by touch.

Data processing, balance register. File room

positions at (Scot) service center operations team.

Prepped, processed, scanned, and verified petitions

and fees successfully. Entry data into excel

spreadsheet and analyze information.

Experience 2001-PRESENT SERCO Mesquite, TX

Data Collection Clerk

Removes contents from envelopes/packages.

Identifies and processes system rejects. Assembles

documents in proper order. Reviews source

documents. Keys data into pre-formatted fields.

Proofreads, identifies and corrects errors to

ensure accuracy. Scans documents and adjusts color,

brightness and size. Scans barcode on file jackets.

Prints a deposit log and reconciles to receipted

checks. Keys statement information and check MICR

line, OCR line and dollar amount fields. Make sure

fees are processed and balanced accurately. Ensures

rejected and/or misapplied funds are identified,

researched, and rejected on the same day. Ensures

fee security guidelines and processes are followed.

Knowledgeable of contract performance requirements

and acceptable quality levels for assigned tasks to

achieve contract compliance. Contacts creator of

source documents to resolve questions,

inconsistencies, or missing data and makes

necessary corrections. Exports information into

database, responds to inquires regarding entered

data, and assists with pending reports. Files or

routes source documents after processing, and

maintains logs on documents and correspondence

prepared. Adhere to all SERCO policies and

procedures.

Education 1994-1998 W.W. Samuel High School

Dallas, TX

Skills 12 Years Ten key by touch

12 Years Balance register

12 Years Data processing

12 Years USCIS Confidential Security Clearance

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