Support Active Directory
Resume:
HOWARD EPSTEIN
** ******** ****** ********@*****.***
Cranford, NJ 07016 917-***-****
Certifications
VMware Certified Professional (VCP)
Microsoft Certified Systems Engineer (MCSE)
Microsoft Certified Systems Administrator (MCSA)
CompTIA Security+
Professional Experience
May 2008 – February 2013
iCorps Technologies, Inc., Technology and Systems Consultant
• Trusted advisor to small and midsized business in industries such as non-profit, finance, advertising and real estate
• Support and maintenance of critical systems including Internet, file and print services, email, website, mobile
technology and phone systems
• Developed, implemented and documented disaster recovery and business continuity plans
• Migrated small businesses to “the cloud” – hosted services including Google for Business and Office 365
• Installed Windows 2008R2 servers
• Installed and maintained virtual environments, converted physical to virtual infrastructure
o Reduced hardware costs and support contract costs
o Going green initiative to reduce energy footprint and save on energy costs
o Increased system availability
• Applied best practice security policies to networks and systems
• Converged voice (VoIP) and data networks - VLANs
• Prepared technology assessments and corporate auditing
• Provided support for the following devices, operating systems and software
o Microsoft Windows Server 2003 – 2008
o Microsoft Exchange 2003 – 2010
o Microsoft Windows through Windows 7
o VMware ESXi and vCenter Server 4 – 5
o Active Directory, DHCP, DNS, OWA
o Sonicwall firewalls, VPN
o Blackberry Enterprise Server
o Macintosh OS X through Mountain Lion (10.8)
o Apple iOS based devices
o HP and Dell servers
o EMC VNXe SANs
o HP Procurve and Netgear switches
November 2001 – December 2007
Central Mills, Inc., Senior Systems Administrator/IT Manager
• Responsible for all aspects of technology in a multi-division, multi-site $100 million apparel manufacturing corp.
o Architect for corporate infrastructure and policies
o Supervised projects and creation/maintenance of documentation
o Tier III support for helpdesk
• Managed four people in a multifaceted technology department across multiple IT disciplines including:
o Helpdesk support for PC/Mac workstations o Blackberry Enterprise Server installation,
o Windows/MacOS server installation, configuration and support
configuration and support o Sonicwall firewall configuration and support
o Exchange server support o Cisco router configuration and support
o Active Directory and Group Policy o MS Terminal Server support
o Symantec antivirus/antispam software
configuration and support
o Hardware refresh cycle planning and
o DNS configuration and support
implementation
o DHCP configuration and support
o Vendor selection and management
o VPN configuration and support
o Software patch management
o WAN provider selection and SLA
o Some PBX support (Move, Add, Change
monitoring
requests)
o LAN configuration and support
o EDI – Electronic Data Interchange
o WiFi site surveys and implementation
• Established a business continuity/disaster avoidance and recovery plan that leveraged the company’s geographical
diversity through redundancy and backup planning.
• Constantly evaluated new technologies and the changing technology landscape to maintain business superiority over
competitors as well as saving the company thousands of dollars through adoption of cutting edge technologies.
• Project Management skills include spearheading the specification and implementation of an ERP system aimed at
cutting costs and speeding Just-In-Time delivery of seasonally sensitive fashion apparel.
• Supervised and participated in the conversion of all data from old ERP system for inclusion in the new ERP system.
• Created a database to track workflow of garments from design inception through domestic and international
manufacturing to delivery of finished goods to customers.
• Maintained server hardware (Dell, Compaq, IBM) and operating systems/software including Windows Server
2000/2003, Windows Storage Server 2003, Exchange 2000/2003, Blackberry Enterprise Server, SQL 2000,
Macintosh OS X Server 10.3/10.4.
• Upgraded from Windows NT 4/Exchange 5.5 to Windows 2000 Server/Exchange 2000 and then to Windows Server
2003/Exchange 2003.
• Formulated and enacted corporate policy regarding Internet and corporate e-mail usage.
• Developed innovative solutions to problems and displayed creativity in repurposing older technology while
managing costs to achieve “the biggest bang for the buck” which saved more than $60,000 over six years.
• Exceptional problem solving skills that include both logical, linear processes and solutions that require new
approaches and thinking “outside the box.”
September 2000 – October 2001
Tabush Consulting Group, Consultant
• Worked on a variety of projects including installation of Active Directory and migration from Exchange 5.5 to
Exchange 2000.
• Provided disaster recovery services to companies as needed.
• Acted as first line tech support for small businesses that did not have in house technology people.
• Brought together various vendors and vendor solutions to provide a single point of contact for customers.
• Prepared technology assessments and recommended upgrade solutions.
March 1998 – August 2000
Intelligent Capital Management, Help Desk/Tech Support
• Installed and managed trading desk “turrets” consisting of several multi-screen Windows NT workstations per
trader.
• Maintained the hardware and proprietary software used to formulate and execute trading strategies.
Education
Washington University, St. Louis, MO
References available upon request
Contact this candidate