Management Manager
Resume:
Peter K Ho
Brooklyn, NY *****
**********@*****.***
H: 718-***-**** www.linkedin.com/in/peterkingho
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Summary
Information Technology Director with an MBA and extensive experience in
development and production support of corporate banking applications.
Experience includes:
. Project Management ? Business Analysis
. Software Development ? Application Production Support
. System Deployment and Upgrade ? Process Improvement
. Budget Preparation and Monitoring ? Computer Operation Management
Computer Proficiency
Hardware Platform - AIX, Wintel, AS/400
Software Platform - Java, PL/SQL, Kornshell, Perl, Cobol,
RPG
Database Platform - Oracle, SQL Server, DB2
Project Management - CA Clarity, MS Project
Online Documentation - Livelink, Atlassian Confluence
Task Tracking - Atlassian JIRA
Incident and Change Management - ITSM, Remedy
Professional Experience
BNP Paribas, New York Branch
1992 - 2013
Director 2006 - 2013
Managed team of 30+ staff members (including PMs, BAs and developers)
located in NY/NJ, Montreal and Sao Paulo.
. Managed both functional and technical resources to support major projects
(including BoA Prime Brokerage Acquisition, Fortis Integration and
numerous system integrations and upgrades) for interfacing operation
systems to the bank's G/L system.
. Supervised 7x24 production support of financial applications (Financial
Accounting, Management Accounting, Regulatory Reporting, Tax Reporting,
Head Office Reporting, Reconciliation).
. Strengthened project management procedures and assisted the group to
accomplish CMMi (Capability Maturity Model Integration) Level 3
Certification.
. Reduced costs by $300K per year by exercising Accelerated Zero-based
Budgeting approach.
. Improved system throughput by over 20% through preparation of Key
Performance Indicators (KPI) to monitor usage and performance of
resources (systems and staff).
Vice President 2000 - 2006
Supervised team of 10+ technical staff members to support the banks' core
application.
. Managed technical resources to support major system development projects
and system upgrades.
. Supervised 7x24 production support of applications (Static Data, General
Ledger, Risk, Datawarehouse).
. Managed the integration of core applications in BNP, Paribas and BNL
mergers.
Assistant Vice President 1992 - 2000
Supervised team of 10+ staff members to support all applications used in
Corporate Banking environment
. Managed both technical and functional resources to support the bank's
main applications- MIDAS (Static Data, G/L, FX/MM Dealing, Customer
Lending, Retail, Securities Trading, SWIFT interface), TSPS (Trade
Financing) and SWIFT ST400.
. Provided end-to-end support on software development projects.
. Supervised 7x24 production support of applications.
Banque Paribas Hong Kong Branch
1988 - 1992
Regional Systems Manager
Supervised team of 5 staff members to support MIDAS systems installed in
Asian branches (Hong Kong, Singapore, Tokyo, Taipei and Seoul)
. Provided project management, software development (on AS400) as well as
operation management.
. Managed the running of datacenter and the day-to-day functional and
technical support of banking applications - MIDAS (Static Data, G/L,
FX/MM Dealing, Customer Lending, Retail, Securities Trading), SWIFT
ST200.
BIS Banking Systems Hong Kong Branch 1982 -
1984
Account Manager
Managed client relationship and acted as primary contacts for MIDAS
clients.
. Interfaced between clients and internal support teams on providing
enhancement and bug fixes.
. Provided support to sales team.
. System Design, Specification and Programming.
Professional Affiliations
Member, Project Managers Institute, New York, NY
Fellow, Life Management Institute (FLMI)
Community Service
. Hurricane Sandy Response:
- Food preparation with Congregation Beth Elohim
- Distribution & Sorting at Bed-Stuy Campaign Against Hunger
- Distribution & Sorting at Church of the Nazarene
. Pantry Distribution at Food First
. The City Harvest Mobile Market - Bed-Stuy
. Build it Green! NYC - Gowanus
. Basic Computer Tutorials at Sunset Park Recreation Center
Education
MBA, University of Sheffield, UK
Associateship in Applied Statistics, Hong Kong Polytechnic University
Higher Diploma in Mathematics, Statistics and Computing
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