Prestan Austin DMello
*** ******* *** **, *******, AB, T2X 3B5, Canada.
Home: 403-***-****, Cell: 403-***-****.
Email: *******.******@*****.***
OBJECTIVE
Looking for a job where my experience in Information
Technology industry, primarily in Corporate Banking Cash
Management area, and in various roles as Business Analyst,
Project Coordinator, and Solution Architect will result in
profitability to the organization.
WORK HISTORY
Senior Software Engineer/Business Analyst
Mar 2011 - Feb 2013
HCL Technologies Limited (for Citibank India, Mumbai)
Mumbai, Maharashtra State, India.
Implementation of Proof of Delivery and Retrieval
functionality to Customer statement delivery system.
Provide support to CITI Bank Client Service team.
Analyze business requirement document (BRD) and incorporate
changes.
Product wise requirement gathering from Client Services Team
and coordinating with vendor for development/enhancements.
Review and tracking of all change management requests raised
on production and UAT systems.
Familiar with The Institutional Clients Group (ICG) and
Global Consumer Banking (GCG) technologies.
Documentation of all the issues reported on Production and
User Acceptance Testing (UAT).
Project tracking for all cash applications with a weekly deck
reporting to Senior Management.
Management of Cash Management and Payments team.
Managing Technology stack upgrades and revisions for all Cash
Applications.
Executive - Analyst
Jun 2010 - Mar 2011
Royal Bank of Scotland Group
Mumbai, Maharashtra State, India.
Provide Support to RBS Client Service team (SPOC for users)
Deploying Patch (release) on User Acceptance Testing (UAT) &
Production servers provided by vendor.
Performance testing of Bank site/customer databases.
Framing purge SQL scripts.
Daily monitoring of all the servers and the log files.
End to end Testing of the issues covered in the release
provided by vendor.
Requirement gathering from Client Services Team and
coordinating with vendor for development/enhancement of the
same.
Coordinate with vendor for resolution of bugs in the current
system.
Documentation of all the issues reported on Production and
User Acceptance Testing (UAT).
Software Developer/Software Engineer
Sep 2008 - Jun 2010
Chenoa Information & Software Services Private Limited (for
Royal Bank of Scotland Group)
Mumbai, Maharashtra State, India.
Provide Support to RBS Client Service team (SPOC for users).
Deploying Patch (release) on User Acceptance Testing (UAT) &
Production servers provided by vendor.
Performance testing of Bank site/customer databases.
Framing purge SQL scripts.
Daily monitoring of all the servers and the log files.
End to end Testing of the issues covered in the release
provided by vendor.
Requirement gathering from Client Services Team and
coordinating with vendor for development/enhancement of the
same.
Coordinate with vendor for resolution of bugs in the current
system.
Documentation of all the issues reported on Production and
User Acceptance Testing (UAT).
EDUCATION
Vidyavardhini's College of Engineering & Technology, Mumbai
University.
B.E (Computer Engineering) - India - Jun 2004 - May 2008
Computer Engineering degree evaluated and authenticated by
World Education Services.
SKILLS
Excellent interpersonal, communication, analytic and problem
solving skills with ability to work independently as well as
in teams.
Played an important role as Solution Architect responsible
for gathering and documenting requirements for Asia Pacific
(APAC) region.
Experience in requirements of eliciting, gathering, planning,
preparing Business Requirement Documents and Functional
Requirement Documents.
Experience in full software development life cycle. Also
involved in analysis, design, coding and testing for several
enhancements and bug fixes for Maintenance projects.