Quality Assurance Project Manager
Resume:
Moksudul Chowdhury
C e r t i f i e d S o f t w a r e Te s t P r o f e s s i o n a l ( C S T P )
Q u a l i t y A s s u r a n c e / S o f t w a r e Te s t E n g i n e e r / A n a l y s t
Cell: 917-***-**** ; m *******.****@*****.***
US Citizen
CAREER OBJECTIVE
A successful and innovative Software/QA Test Engineer in Automated, Manual, Devices & Mobile Application
on various operating systems and platforms. I’m currently seeking for a prestigious opportunity where I can invest
my 8+ years of extensive & professional experience in the software testing industry, and be an asset where I’m
employed.
SUMMARY OF QUALIFICATIONS
Over 8+ years of experience as a Software QA Analyst/Tester/Engineer testing in all phases of Software
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Development Life Cycle (SDLC) and on various methodologies - Agile, Scrum, XP & Waterfall
Performed testing in Ecommerce, SEO, Shopping cart, Digital & mobile apps
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Effectively working for Mobile Apps to verifying Media Apps and Connectivity Apps for iOS and Android
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devices.
Productive Strong understanding of different Software Development Life Cycles (SDLC) and top leading
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software quality assurance processes and automated tools
Application quality assurance testing - test case development and execution
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Expert in testing Web & client based applications with comprehensive knowledge of browsers and user
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interface testing techniques
Strong analytical skills and experience with implementation and administration of Software Quality Assurance
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Metrics, such as defect profiles and performance to entry/exit criteria.
Experienced implementing System, Load and Performance Testing solutions for large web & client based
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applications on well-known platforms & protocols using HP Load Runner (LR) and Web Performance Load
Tester
Experienced in leading User Acceptance Testing (UAT) and Operation and Maintenance of existing
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Software Testing Artifacts
Advance expertise in documenting and resolving testing issues and ensuring software is working while
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producing a high quality final product out of the test phase to be released into Production
Working experience performing manual, black/gray box testing in fast paced, high volume,
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login/authentication/authorization environment
Advanced knowledge of HP test automation tool - Quick Test Professional (QTP) for Functional &
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Regression Testing, test & defect management tool Quality Center (QC) & performance testing tool Load
Runner.
Experienced Working on SoapUI for Web Service call.
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Using Fog Light tools for reviewing Customer experience and trouble shutting Production Issues.
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Working experience to verify server logs in Production and testing environment to analyses the issues.
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Well-versed in SQL Server & Oracle environments to query for data validation and verification by SQL
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Familiarity and testing experience with User Interface design and web application usability standards
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Proven analytical and problem-solving skills to help validate the implementation of products against functional
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and technical specifications
Execution experience in testing Functional, Regression, System, Integration and Automated Testing, and
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recorded and tracked test case execution and benchmarks
Quality to coach and mentor other QA Members/Engineers in writing good & smart test cases & defects,
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and application of quality principles.
Strong leadership skills that inspire team confidence and respect while motivating team members in a creative
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and effective manner
Experienced and ability to plan systems and acceptance Test Strategies and approaches for independent
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Verification and Validation of target application software under test
Ability to work in a dynamic and fast-paced environment with time-sensitive deadlines
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Experienced in writing Test Plans and detailed Test Cases for positive, negative & boundary scenarios
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Excellent written and verbal communication skills to work with team members and clients in the form of
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formal training, mentoring, and presentations
Strong team player with the ability to work collaboratively with others, fast learner and flexible, and able to adapt
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to new areas and technologies
COMPUTER & TECHNICAL SKILLS
Operating System: Windows XP, Vista, 7 & 8, MAC, UNIX & Linux
Language : VBScript, TSL, HTML, XML, SQL, Java, J2EE, C++, PHP, CSS, ASP.NET, .NET
Defect Tracking Tool: Quality Center, JIRA, Bug Zilla, Clear Quest
Testing Tools: HP Quick Test Professional (QTP), Win Runner, Load Runner, Soap UI, Firebug,
Proxy Spider, Fiddler. Fatwire, Open X, Web Performance Load Tester, Putty, Fog
Light
Browsers & Databases: Oracle, SQL, MS SQL Server 2000, Internet Explorer, Firefox, Safari and
Chrome
Network Protocol: TCP/IP, UDP, HTTP, HTTPS, FTP, Telnet, HTML, ARP, RARP, ICMP, SMTP and
SNMP
Microsoft Tools: MS Office, SharePoint, MS Excel, MS Visio, MS Projects and Outlook
EDUCATION, CERTIFICATIONS
Masters in Commerce & Management
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Certified Software Test Professional (CSTP) - IIST
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PROFESSIONAL EXPERIENCE
IT - Quality Assurance Analyst Gogo LLC, Itasca, Illinois June 2011 – Present
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Job over view: ‘Gogo’ is a telecommunication company, provides all passengers’ access to the Internet, email,
text messaging and corporate VPNs from the comfort of their seats while airborne. Working closely and collaborated
with product, project, UX, UI, architect and Development team as part of agile scrum team member and validating
‘gogo’ portal and video (Media) application with web and device combination (Laptop, Mobile IPAD and Tablets) by
manual and automation testing.
Job Responsibilities:
• Provide necessary definition, development and deployment of product quality assurance strategy for all
phases of the project
• Analyzing Product backlog and Attending Release Planning, Sprint planning, Story workshop, with
product, project, UX, UI, architect and development team and provided feedback if needed.
• Using multiple devices like; Laptop, IPAD, Tablets (Samsung Galaxy, Motorola Xoom BlackBerry RIM and
Kindle Fire) and Mobile devices (BlackBerry, IPhone, IPod, Android and windows phone) during everyday testing.
• Experience in Download, Installed and verifying the multimedia (Gogo Video) App for iOS and Android
(iPad, Galaxy and Nexus) Tablets.
• Experience in Download, Installed and verifying the connectivity (Gogo Connectivity) App for iOS and
Android (iPad, Galaxy and Nexus) Tablets and Mobile Devices (iPhone, Android, BlackBerry and Windows
Phone)
• Download and Installed App in Ground and verified that in Air to make sure the functionality of apps work
as expected.
• Effectively supporting, mentoring and performing load test to identify Bottleneck and Maximum Capacity
of the application using HP Load Runner and Web Performance Load Tester
• Strongly Support BUAT Team Including with INFLIGHT testing to validate the Application in Production
environment after deployment.
• Collaborated and working closely with product, project and development teams to identify and resolve
technical, business, and process related issues
• Experienced working and support with multiple projects during the Sprint.
• Effectively working and shared updated information with offshore team on daily basis including
occasional off-hours.
• Experience of testing APIs, Verifying Database and checking server logs to identify the root cause of
the issues.
• Reviewed Technical Requirement based on Product backlog which covers all business requirements.
• Prepared test scenarios based on TRD and User Story by using MS Excel as well as HP Quality Center.
• Effectively work with Developers and Business Analysts to addressed project requirements, deliverables
and any potential road blockers.
• Utilize HP Quality Center to write, execute and analyze software test plans and test cases, also
describe the software testing approach that will be followed during the testing cycle
• Developed test plans, executed test cases, tracked test progress, evaluation of results and
documentation of test defects.
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• Experienced Using JIRA for Project and defect management.
• Attending Sprint Review meeting and provided necessary information with Business Stakeholders.
• Attending Sprint Retrospective and analyzing the Deltas and Pluses for existing sprint to avoid issues
and blockers for upcoming sprint.
• Validated third party (Vendors) web (e-commerce) application: WSJ, People Magazine, Gilt, Open Table,
Stub Hub, Pogo Games, Living Social, Group On, Amazon and Weathers etc.
• Documented and communicated issues, risks and concerns to stakeholders, developers and sponsors.
• Prepared SIT (System Integration Testing) Certification and report based on exit criteria of QA process.
• Provided additional testing support where necessary and on release days, including occasional off-hours
• Using Oracle SQL developer, MySQL, Navicat Lite (Limited) and Dise Client (MDS) for backend data
validation.
• Experienced using FatWire and OpenX tools to configuring / scheduling ad content in Backend and
validating in portal (frontend).
• Experienced Using Putty tools to changing and verifying the properties file configuration connecting to
Linux application.
Software Test Engineer Wright Express, Maine October 2008 - February 2011
Job Over View : W right Express helps companies across a wide spectrum of industries around the
g lobe grow their businesses by delivering powerful f leet, prepaid and corporate payment solutions,
t ransaction processing and information management programs. My job was working with GPS
Vehicles Tracking for real-t ime solution for any vehicles to test their functionalities. For User
Acceptance Criteria throughout the software development and testing process with Agile Scrum
Methodology
Job Responsibilities:
Provided necessary definition, development and deployment of product quality assurance strategy for all
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phases of the project
Prepared and coordinated User Acceptance Testing (UAT) and working with the business area to define the
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acceptance criteria
Created Test Scenarios and implement automated functional test cases that served as acceptance test
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criteria for enhancements and new applications
Identified gaps in regression test suite, both from a technological and business standpoint.
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Attended software Requirements & Development Review Meetings and provided feedback when needed
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Utilize HP Quality Center to write, execute and analyze software test plans and test cases to describe the
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software testing approach that will be followed during the testing cycle
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Translated Business requirements and technical design into Test Cases assuring maximum requirements
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coverage
Created functional documentation on new and updated features, including help text & hover text
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Developed and maintained reusable codes/actions, function libraries to help build streamlined and efficient
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testing processes & automation framework in Quick Test Professional (QTP) using advance VBScripting
Documented test results and participated in Test Execution Reviews to explain and evaluate test results
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Performed data analyses and data validation by writing SQL queries especially for Oracle database
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Developed test plans, executed test cases, tracked test progress, evaluation of results, and documentation
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of test defects
Wrote acceptance test plans or test scripts based on requirements and specification documents
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Documented test results and participated in Test Execution Reviews to explain and evaluate test results
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Defined, discussed and assisted tech team with understanding requirements and impact to existing systems
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and business processes and procedures
Executes test plans and test cases and logged defects into the defect tracking system Quality Center (QC) in
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accordance with the QA standard
Monitored and re-tested defects that have been fixed by Development team in Quality Center (QC) & Jira
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Provided comprehensive QA testing reports, in detailed & summary, to the QA Manager and Project manager
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Recorded, tracked & retested defects using Quality Center (QC) and provided basic metrics reporting on test
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execution and defects
Effectively collaborated with Developers and Analysts to address project requirements, deliverables and any
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potential road blocks.
Software Test Analyst Sisters of Mercy Health System-St. Louis, MO May 2006 - October 2008
Job Over View: Sisters of Mercy Health System is hospital concern about the people health. The application was
developed as ANSI Standard. My jobs were to Analyzed testing process and test their web application throughout
the SDLC and STLC Followed through Agile Scrum development methodology. Done functional testing, GUI
testing, back end testing by writing SQL query in Oracle
Job Responsibilities:
• Conducted analysis of requirements and specifications necessary to create Test Plan, Test Cases and Test
Scripts
• Interacted with members of the project, QA and development teams to ensure that test requirements are clearly
defined, documented, agreed to and prioritized
• Maintained Test Cases and Test Execution Status Report in Microsoft Share point and also in HP Quality
Center (QC)
• Used HP Quality Center (QC) for reserving, executing test cases, defect tracking, and the complete test
management
• Communicated and negotiated with development team where appropriate to resolve issues found during testing
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• Prepared Test Data for manual and automated Test Cases & Scripts by writing and executing Structure Query
Language (SQL) and other scripts to verify data accuracy in Oracle database
• Designed, built and used automated tools to improve the test effort and operational efficiency by creating
Automated Test Scripts in Quick Test Professional (QTP)
• Created modular approach to create scripts by functions/logics & developed common library functions
• Created GUI, Database, Text & Bitmap Checkpoints, inserted Synchronization points for timing issues with
application under test (aut)
• Collaborated broadly with members of the development and infrastructure teams to efficiently isolate and resolve
issues that block or impede the test effort
• Elicited and interpreted requirements and business practices
• Communicated and negotiated with development team where appropriate to resolve issues found during testing
• Migrated existing manual Test Cases in Quality Center (QC) to automated test scripts in Quick Test
Professional (QTP) to add to automation framework
Worked with client management to identify and specify complex business requirements and processes
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• Defined and reported meaningful test metrics to support decision making by the project manager and product
acceptance criteria.
• Created and executed SQL queries to validate actual test results match expected results, identified and logged
defects in Quality Center (QC)
• Performed Backend Testing using SQL & PL/SQL queries on Oracle
• Reported software defects in JIRA defect tracking tool, and responded to inquiries for more information
• Acted as Go To person for troubleshooting and clarifying test issues as they arose in test areas assigned
• Supported training and knowledge sharing efforts about QA test platforms, tools, environments & scripts.
• Conducted analysis of system usage and data to model user behavior effectively in performance test scripts in
HP Load Runner (LR)
Manual Tester Humana Inc, KY June 2004 - April 2006
Job Responsibilities:
• Created Test Cases and Test Steps for Manual Testing in Excel and uploaded to Test Director
• Wrote, maintained and executed QuickTest Professional (QTP) automated test scripts through software
product upgrades & releases
• In-depth failure analysis performed against thousands of automated test executions
• Worked with the development team to understand how changes in the software product effect maintenance of
test scripts and the QA automated testing environments
• Documented, reported, and analyzed test failure results related to Regression run overnight
• Performed Backend Testing by extensively using SQL queries to verify the data.
• Participated in projects related to offshore consultants automated testing initiatives
• Performed User Acceptance Testing (UAT) with Business Analysts (BA) and Subject Matter Experts (SME)
• Converted manual test plans to automated test scripts using VBScript in QuickTest Professional (QTP)
• Assisted & played leading roles QA team members with various automated related challenges
• Authored and executed performance test scripts in HP LoadRunner and SilkPerformer
• Worked closely with the development to ensure issues are dealt with in a timely and professional manner
• Followed up on outstanding defects to determine the impact on maintenance releases of code
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