Project Manager Management

Pedro Mota Santos *****.****.******@*****.*** 562-***-**** Long Beach

Profile

Management consultant with over 12 years of experience in business, process and technology related projects.

Proven success in numerous roles in program management, transformation, strategic planning and execution

initiatives. Owner of extensive international experience and a track record of leading the implementation and

operation of PMOs as well as global, mission-critical enterprise information systems. Worked in the

entertainment, energy, financial, healthcare and professional services industries. Also a published business

writer (Economia Magazine, Angola), entrepreneur, and co-founder of a successful marketing agency in Lisbon.

Pedro’s skills include:

• Global enterprise system selection, deployment planning and implementation management

• Agile project management methodologies

• PMO design, set up and implementation/operation

• Entrepreneur, experienced project manager

• Trackrecord of high performance in different professional services and customer facing businesses

• Process design and improvement

• Project leadership, program management, team leadership

• Strategy formulation and development

• Executive communication and change management

Experience

Selected career highlights include:

Senior Associate – Point B (2011 – Present)

• As one of the PMO leads, provided project management best practices and leadership in the

implementation of a digital-to-consumer (D2C) platform that enables consumers to access, buy, and watch

Studio content online and on various digital devices. Managed the cross-functional Agile team in charge

of the implementation and operation of the Video Management and Content Management systems,

coordinating and integrating the quality testing efforts with the core QA team. Alongside the project role,

led a PMO process improvement initiative and the Agile adoption efforts.

• Provided Program Leadership in the implementation of a new online bill presentation and payment

platform for a state-wide utility company. Guided client team through final testing and deployment phases

of the online platform, inclusive of deployment readiness, risk assessment, customer and internal

communications, business and user acceptance testing, and post-deployment support processes. Led

project team through 5 Dress Rehearsals ensuring all processes and procedures were documented and

validated and successfully executed leading to a successful on-schedule Go-Live.

• At a nation-wide private health plan provider, led the Business Development efforts for the Medicare and

Medicaid business units, enhancing the collaboration between the different clinical, business executive and

support teams and streamlining the overall RFP development processes. Led the team into increased win rates

and business growth as well as systematic knowledge sharing and collaboration.

Co-Founder – Marketing Strategy Company (2005 – Present)

• Created and launched Marketing startup in Portugal; Responsible for the company’s Strategic Planning,

oversaw company’s financial functions, budgeting, cost accounting, general ledger and P&L.

• With clients of national expression, led projects on Corporate Marketing Planning and Execution, Conception

and execution of Communication Plans and Media Relations Management.

Manager – Accenture (2004-2010)

• Led the set up and implementation of the EPMO for a $12B new refinery that accounted for 80+ projects and

a 6 years length portfolio of programs that ranged from Management Capacity Enabling initiatives or

enterprise information systems sourcing/implementation

• During two years, led the PMO function at the Angolan National Gas entity; led integrated efforts of client

resources, consultants, and contractors within the Gas Exploration-Production Lead Maturation process.

• On a the Angolan office of a global energy company, coordinated the PMO body that led the rollout of SAP

corporate package to the country, including but not limited to gap analysis, requirements definition,

implementation, test planning and execution, data migration and change management efforts

• Led all 3rd party efforts in the first Angolan national B2B portal, a web-based sourcing and procurement

platform for the Angolan Energy sector based in SAP SRM; led the Call Center implementation and

Page 1

Experience Continued

operations; acting as a liaison with all the portal’s potential and signed clients and suppliers, including

contractual and training areas, managed to exceed planned business goals and accomplish savings of +$4m

• Directed several teams of 15+ resources in different clients and large scale projects, being responsible for

several Account Plans, including international and national sized companies.

• Led a Strategic Sourcing and Procurement project on a major Oil Field Services firm achieving significant

improvements in the procurement process, promoting efficiencies and driving 15%+ yearly cost-reductions.

Business and ERP Consultant – Global Professional Services Firm

• Led the functional team in the successful implementation of an Integrated Health Management System for a

network of 22 clinics / hospitals at the major private health-system in Portugal. Directed planning,

requirements, implementation and deployment phases, engaging with 250+ health professionals.

• Member of the IT Strategic Diagnostic Initiative at the Portuguese national post company.

• Responsibility roles in several SAP implementation projects, including system blueprints, customization,

testing and deployment.

Education and Other Qualifications

MBA - IE Madrid Business School

Entrepreneurship and International Business

Bachelor of Science, ISCTE Business School, Lisbon, Portugal

Management and Business Administration

Professor, Advanced Financial Accounting – Leading Private University (Angola, Africa) 2010

Certified as a SAP R/3 FI Consultant, release 4.6 B (July 2001);

Fluent in Portuguese and Spanish

Page 2

Contact this candidate